Senior Product Manager, Toast
Tax
$124-198k
+ Equity
Point of sale and management system for restaurants
Job no longer available
Point of sale and management system for restaurants
1001+ employees
Job no longer available
$124-198k
+ Equity
1001+ employees
Company mission
Toast's mission is to enrich the food experience for all.
Role
Who you are
- Bachelors’ degree in business or computer science discipline
- 8+ years of professional Product Management experience, with a focus in Tax Technology
- Mastery of systems analysis, including root cause analysis and other process modeling and systems design methodologies
- Experience with implementation and enhancements on Vertex, NetSuite, and procurement systems (i.e. Coupa, Zip)
- Effective influence and negotiation skills; ability to form and build relationships with key stakeholders in various departments
- Familiar with Tax, Finance and Accounting operations
- Proficient in SQL tools and cloud product management tools (Jira, Confluence, LucidCharts, Miro)
- Ability to act as project manager with excellent written and verbal communication skills
- Ability to multi-task and perform effectively in a fast-paced environment
- Able to think independently and consider cross-functional, upstream, and downstream impacts
What the job involves
- We are passionate about innovation, excellence, and building a community of customers and employees who love what they do
- We're in search of an Sr. Product Manager, Core Finance and Tax who is driven by a desire to optimize, innovate, and transform business technology across our organization
- The role is primarily responsible for business stakeholder engagement, portfolio planning, roadmaps, drive enhancements, and troubleshoot issues
- Partner in the development and implementation of strategic product roadmap for Tax and Core Finance. Serve as the primary point of contact for Tax technology needs; stay updated on global indirect tax regulations that impact system needs
- Maintain, document and manage project funnel, and drive prioritization process for operational/system improvements and strategic initiatives for the Tax and Core Finance track
- Drive partnership between BTT, R&D, and functional business owners across Finance and Customer Success Operations in prioritization and cross-functional delivery approach
- Create proper documentation for current and future state system flows, business requirements and decisions, and solution design in partnership with business SMEs and BTT Engineering
- Responsible for product execution, including training business users and measuring of business results achieved through solution implementation
- Proficient in application data flows for all upstream systems, knowledgeable of Data Management practices and Reporting Strategies
- Intimate knowledge of business policies, processes, and programs with discernment of the different personas for each
- Fostering team excellence by developing the team into high performing individuals and cultivating a culture of accountability, communication, and collaboration
Our take
Running a restaurant means managing a stressful set of elements, all needing to work together seamlessly to create a good experience for diners. Toast helps to streamline processes, and puts an end to piles of paperwork, by providing a platform whereby tableside ordering, menu modifications, labour management, payroll, and more are all housed in one system that can run from a tablet.
Toast offers restaurant-grade hardware and cloud-based customisable payment solutions to serve clients from startup through to growth phase, as well as a service for established restaurants. By combining all the digital services a restaurant might need, the platform can act as the one and comprehensive solution for restaurants of any size, avoiding restaurateurs having to invest in a range of technologies.
Toast has over 70,000 restaurants on its books, from food trucks to national brands, and its mobile ordering and payment solutions have made it a recognized brand for consumers. The company's IPO in 2021 saw it valued at over $30 billion and since then, it has added more features to its product suite including wholesale and catering order tools. Toast then, has proven its place as an indispensable player in the restaurant space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
28% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Feb 2020
$400m
SERIES F
Apr 2019
$250m
SERIES E
Total funding: $899m
Company benefits
- Peer and company recognition programs
- Unlimited Vacation
- Sabbatical opportunity after five years
- Professional Development Reimbursement Program
- Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
- Various peer and company recognition programs
- 401(k) and matching
- Medical, Dental, & Vision Coverage
- Mental Health Benefits
- Subsidized backup childcare
Company values
- We're one team - There’s no “I” in Toast. The only way we’ll succeed is by solving problems together and sharing lessons along the way. As individuals we own our actions, support and respect each other, and embrace our differences.
- We embrace a hospitality mindset - Empathy is our default. We strive to make everyone – from employees and customers to partners and beyond – feel like they belong. We’re fiercely passionate about our community, and are devoted to their success.
- We're driven by purpose - We deliver results with integrity. Challenging work is rewarding work, and accomplishing our goals requires a mix of grit, resilience, and humor.
- We're always hungry - No problem is too big to solve if we stay hungry for innovation. The bigger the idea, the better.
- We lead with humility - Great ideas come from anywhere or anyone, regardless of tenure, title, or background. We believe your opinion matters, and that open and honest feedback is a gift. Act on it.
Company HQ
Fenway–Kenmore, Boston, MA
Articles
Leadership
Steve Fredette
(President)They studied at MIT before co-founding Klick Mobile in 2009 and spending almost 7 years at Endeca. They left their Management role in June 2012 having co-founded Toast in May.
Aman Narang
(CEO)Having studied Computer Science at MIT, they worked at Endeca for 5 years. They moved from working as Product Manager to work full-time as President of Toast in 2013, having co-founded it the previous year.
Jonathan Grimm
(CTO)They also studied Computer Science at MIT before working as an Engineer for Endeca for over 4 years. They worked at Oracle for 5 months prior to co-founding Toast in May 2012.
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