CRM Knowledge Manager, Veeva
$75-120k
Cloud-based software for life sciences
Job no longer available
Cloud-based software for life sciences
1001+ employees
Job no longer available
$75-120k
1001+ employees
Company mission
Building the Industry Cloud for Life Sciences
Role
Who you are
- Bachelor's degree in Computer Science, Engineering, or a related field
- Proven experience managing a knowledge base or a similar role
- Strong organizational and project management skills
- Excellent communication and collaboration skills
- Familiarity with Confluence, JIRA, and other Atlassian tools
- Understanding of engineering processes and documentation standards
What the job involves
- Establish the purpose and scope of the knowledge base for the CRM team, comprising the PM, Engineering, and QA functions
- Revise and restructure the current content in the knowledge base to ensure accuracy, relevance, and coherence
- Develop a sustainable plan for regularly reviewing, refining, and expanding the knowledge base in response to evolving needs and feedback
- Implement a quality control process to monitor the integrity and consistency of the knowledge base's information and format
- Provide training to users on how to leverage the knowledge base optimally and efficiently to support their work
Our take
Veeva was created out of a predicted need for cloud-based enterprise software at a time when this software was nascent, and when current systems were archaic and cumbersome to use. By focusing on the life sciences sector, the company fills a niche to help some of the most operationally complex businesses run efficiently.
Veeva has managed to position itself as the go-to solution for large and growing companies in the life sciences sector by offering fully comprehensive cloud solutions that support the most critical functions from R&D to commercial.
The company has over 800 customers, ranging from the world’s largest pharmaceutical companies, such as AstraZeneca, to emerging biotechs. For future growth, Veeva looks to the continual development of its services and expansion of its customer base. Its 2024 launch of the Veeva Compass Suite for commercial data products gives a more comprehensive view of patient information and exemplifies how Veeva is strengthening its product to meet future challenges.
Freddie
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Company benefits
- Fitness and wellness reimbursement
- 2% salary towards personal development
- Childcare vouchers
- Work anywhere
- Home internet reimbursement
Company HQ
Pleasanton, CA
Leadership
Matt Wallach
(Board Member)Previously Chief Marketing Officer at Health Market Science for 2 years and General Manager - Pharmaceuticals & Biotechnology at Siebel Systems for 5 years.
Peter Gassner
(CEO)Previously Staff Developer at IBM for 5 years and SVP of Technology at salesforce.com for 2 years
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job