Senior Analyst, Red Ventures
Consumer Experience | Allconnect
$112.5-162.5k
4 days a week in office
Media and publishing company
Job no longer available
Media and publishing company
1001+ employees
Job no longer available
$112.5-162.5k
4 days a week in office
1001+ employees
Company mission
To partner with brands in order to connect customers with the products and services they need most.
Role
Who you are
- 2+ years of experience with a proven track record of success in meeting performance goals in Customer Experience or Digital Operations
- Experience in leading a team and developing talent through coaching, mentorship and direct management
- Strong in data manipulation & analysis using Excel
- Strong in SQL (Redshift preferred) and data visualization tools (Tableau, Looker, etc).
- Strong understanding of statistical significance and robust test analysis
- Experience synthesizing data into actionable insights, building product roadmaps, and communicating recommendations to all levels of leadership
- Strong team player with ability to communicate effectively across functional teams to drive priorities, anticipate pitfalls, and raise issues before they become project blockers
- Excellent organizational and communication skills
- Passionate about understanding customer behavior and improving the quality of interactions
- Desire to work hands-on in an entrepreneurial, performance-based, analytically driven, and fast-paced environment
What the job involves
- In this role, you’ll work with RV business leaders across SEO, Customer Experience, Creative, and Engineering disciplines through iterative experience optimization for Allconnect.com plus additional brand partnerships in the category of Home Internet
- You'll deep dive into visitor behavior and performance, advanced analytics and audience segmentation, and help ideate new features and tools that enhance the customer experience
- This role is required to operate out of the Charlotte, NC or New York, NY office on a hybrid schedule (Monday through Thursday in office)
- Operate as an owner utilizing data and a deep understanding of our users to identify areas to optimize and to develop solutions that enhance the experience, user engagement and performance of the site
- Lead a team of associates to implement site testing initiatives and user-centric product features to streamline the customer experience and drive value to the business
- Work directly with Engineering and Creative teams to define features, communicate tracking requirements, and create a site experience strategy & roadmap to bring your ideas to life
- Gain valuable experience leading initiatives transparent to internal executives as well as external stakeholders
- Communicate timelines, goals, and performance to diverse audiences, including engineers, content writers, digital designers, fellow analysts, and senior leaders
- Building new things that are cool, interesting, at the cutting edge of technology
- Drive growth in and contribute to the strategic direction of our Allconnect Business Team
Our take
Red Ventures was founded in 2000, shortly before the dot-com bubble burst. It survived the crash, however, and has grown into one of America's biggest digital media companies. Its brands include Lonely Planet, Healthline and TV Guide.
The company was last valued at around $11 billion, which is evidence that its focus on momentum and adaptability has proven successful. Red Ventures is one of the major companies leading the shift towards intent-based media. It has acquired a range of specialist sites and publishing houses that serve the travel, tech and health sectors.
Red Ventures has managed to successfully out-compete rivals by moving away from the more traditional direct sales approach. Instead, it has focused on guiding customers towards purchases on other sites, and then taking a commission. The company's agility and laser-sharp focus on advice and specialty subjects will prove invaluable in the years to come.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-19% employee growth in 12 months
Company
Funding (1 round)
Jan 2015
$250m
LATE VC
Total funding: $250m
Company benefits
- Hybrid Schedule & Flexible PTO: Take advantage of 3-4 days in-office per week and 1-2 WFH days per week (varying by team), and a robust Paid Time Off program that includes logging off for "Winter Week."
- Family Support, Planning, and Fertility: Our benefit offerings support every unique path to parenthood including fertility, egg freezing, adoption, surrogacy, parental bonding, and more.
- Mentorship Culture: Find a mentor, be a mentor, say yes to something new. This is a place where you’re guaranteed to build connections that extend past your immediate team and even your tenure at RV.
- Purpose & Community: We empower employees to make an impact for causes they care about, and we invest heavily in systemic impact through nonprofits like Road to Hire.
- World-Class Wellness: In addition to the on-site amenities at HQ, our unique wellness benefits include free therapy sessions and counseling for U.S. employees and family members.
Company HQ
Indian Land, SC
Leadership
Ric Elias
(Co-Founder & CEO)Ric co-founded Red Ventures in 2000 and has served as the CEO since.
Salary benchmarks
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