Senior IT Manager, Masterworks
$110-150k
Platform for art investment
Be an early applicant
Platform for art investment
201-500 employees
Be an early applicant
$110-150k
201-500 employees
Company mission
Masterworks' mission is to make art investable.
Role
Who you are
- The ideal candidate will bring strong technical skills and a service-oriented mindset
- 5+ years of IT infrastructure and systems administration experience
- Deep expertise in:
- Network infrastructure (Fortinet preferred)
- Security systems (EDR, Zero Trust)
- MDM and device management
- Google Workspace administration
- Strong vendor management experience
- Experience managing office relocations
- Background in high growth business preferred
- Network Infrastructure: Fortinet, VLANs, HA configurations
- Security: Crowdstrike, Cloudflare, encryption standards
- Systems: Google Workspace, MDM solutions, SSO implementation
- Hardware: Mac and Windows device management
- ITIL practices and service desk management
- Experience with GAM as a plus
- Certifications a plus: Network+ or Security+
- ITIL Foundation certification beneficial but not required
- Must work on-site in NYC
- Authorization to work in the US required
- Available for occasional evening/weekend maintenance windows
What the job involves
- The Senior IT Manager will oversee day-to-day technology operations and support for Masterworks' 150+ person team
- This role combines hands-on technical support with systems administration and vendor management
- Position will report to the Chief Operating Officer
- Maintain robust network infrastructure using Fortinet equipment
- Manage security stack including Crowdstrike (EDR) and Cloudflare (Zero Trust)
- Oversee backup internet connectivity and failover systems
- Implement and maintain encryption standards across all devices
- Manage VLANs and network segmentation for corporate, security, and guest access
- Administer Google Workspace environment
- Manage MDM solution (Filewave) for software deployment and remote support
- Oversee asset management and inventory tracking through Fresh Service
- Maintain password management system and access control policies
- Support integration with HR systems (Rippling) for automated provisioning
- Manage relationships with key technology vendors:
- ConvergeOne (Security stack)
- Lakeshore IT (Hardware/software reseller)
- Internet service providers
- Software vendors
- Negotiate contracts and maintain service levels
- Coordinate with managed service providers
- Lead technical support for office and remote employee
- Manage device provisioning and configuration
- Support office technology including A/V equipment
- Coordinate with DevOps on security and infrastructure initiatives
- Partner with HR on onboarding/offboarding processes
- Create and maintain IT policies and procedures
- Manage IT budget and resource planning
- Success Metrics (First 90 Days)
- Complete assessment of current infrastructure and security posture
- Develop and begin implementing infrastructure improvement plan
- Establish vendor management framework and review all contracts
- Reduce time for employee onboarding by 50%
- Reduce desktop ticket resolution time by 50%
Our take
In the age of democratizing access to financial platforms, Masterworks epitomizes the trend through its platform, which breaks down the walls to art investment. Traditionally guarded by old institutions and reserved for the uber-rich, the company supplies a way for retail investors to access the space, by pioneering the ‘fractionalizing’ of art pieces.
Through Masterworks, SEC-qualified paintings by names like Banksy, Monet, and Picasso are portioned, allowing retailers to hold just a percentage of the piece via its platform. Having acquired over 100 assets, worth a total in the hundreds of millions of dollars, the company has scaled well and remained agile as it capitalizes on the ever-increasing popularity of alternative assets.
The company has also focussed on building out its technological capabilities. For instance, by leveraging proprietary data - acquired from becoming one of the most important buyers on the market - Masterworks believes it can deliver increased returns for its retail investors, adding further value to its platform that should attract and retain users.
Freddie
Company Specialist at Welcome to the Jungle
Insights
160% employee growth in 12 months
Company
Funding (1 round)
Oct 2021
$110m
SERIES A
Total funding: $110m
Company benefits
- Paid time off for vacation, sick time, and corporate holidays
- 401k option
- Daily buffet style catered lunch with options for every diet
- Lunch & Learns - Featured guests and Masterworks leadership share their experiences
- Monthly happy hours
- Medical, dental, and vision coverage for all our full-time employees
Company HQ
Battery Park City, New York, NY
Articles
Leadership
Scott Lynn
(Founder & CEO)Founded Virtumundo which developed one of the first viral internet games. Went on to found and chair V2 Ventures, which invested in or acquired startups in the online advertising space. Also founded Payability, an eCommerce funding platform.
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