Director Product, Dropbox
Web Experience
CA$170-230k
+ Bonus + Restricted Stock Units
Smart workspace company
Open for applications
Smart workspace company
1001+ employees
Open for applications
CA$170-230k
+ Bonus + Restricted Stock Units
1001+ employees
Company mission
Dropbox's mission is to design a more enlightened way of working.
Role
Who you are
- Product Management Experience: 10+ years in product management, with a strong track record in driving the vision, strategy, and execution of web-based products; at least 5 years in a leadership role, preferably within a high-growth, digital-first environment
- Product & Web Expertise: Deep knowledge of web technologies, user experience principles, and product lifecycle management; experience optimizing for metrics such as engagement, conversion, and retention is highly desirable
- Leadership & Team Development: Demonstrated ability to lead, mentor, and inspire a product team, fostering a collaborative culture focused on innovation, execution, and impact
- Analytical Acumen: Strong analytical and quantitative skills, with a proven ability to leverage data to inform product decisions, measure impact, and optimize user experience and product performance
- User-Centric Mindset: Expertise in user research and feedback processes to build user-first product features that align with user needs and drive measurable outcomes
- Collaboration Skills: Experience working cross-functionally with design, engineering, product marketing, and campaigns teams to deliver a cohesive product vision and seamless web experiences
- Communication Skills: Strong verbal and written communication skills, with experience presenting product roadmaps and updates to senior leadership
Desirable
- Experience with both PLG and SLG motions within a SaaS company
- Experience with both front end and backend web technologies including CMS platforms such as AEM and Webflow
- Proficiency with web analytics tools like Google Analytics and Adobe Analytics
What the job involves
- As the Director of Product for Dropbox’s Web platform, you will drive the evolution of Dropbox’s web experience with a customer-centric focus
- Dropbox.com serves as the front door to our brand story and positioning, and you’ll play a key role in shaping and advancing our brand narrative
- You will also define the vision, strategy, and execution of web initiatives that elevate the user experience, aligning closely with business objectives and user needs This role combines strategic thinking with hands-on leadership, making it critical to Dropbox’s digital presence and its impact across the entire user lifecycle
- Vision & Strategy: Define and communicate a strategic roadmap for Dropbox’s web experience that aligns with business objectives, brand positioning, and customer lifecycles
- Customer Obsessed: Champion a customer-first mindset, using insights from research and data to identify opportunities, drive product decisions, and optimize the web experience
- Web Roadmap Development: Lead the development and prioritization of the web roadmap, ensuring alignment with overall business objectives and user needs. Continuously assess and refine the roadmap based on user feedback, data insights, and trends
- Cross-Functional Collaboration: Work closely with design, engineering, data science, and broader marketing teams to create a cohesive and impactful web experience that supports key initiatives and goals
- Data-Driven Optimization: Leverage analytics and A/B testing to inform product enhancements, track performance, and continuously optimize the user journey and conversion funnel on the web platform
- Marketing Alignment: Collaborate across the organization to ensure that product decisions align with marketing strategies and company initiatives that drive user acquisition, engagement, and retention
- Team Leadership: Hire, mentor, and develop a high performing team fostering a collaborative and high-performance culture that emphasizes accountability and innovation
- Stakeholder Communication: Act as a primary point of contact for the website within the marketing organization, keeping stakeholders informed about product progress, performance, and opportunities
Our take
Dropbox started by helping people bring together their files in one central place. The contents of these folders are synchronised to Dropbox's servers along with other computers and devices where the user has installed Dropbox, keeping the same files up-to-date across all devices.
Nowadays, there are lots of competing companies in cloud storage, and some with better distribution (e.g. Google and Apple). This explains why Dropbox is making a big push to reinvent itself after a fairly disappointing run since its IPO in 2018. The new Dropbox turns folders into "Spaces", which are collaboration hubs for teams, complete with comment streams, artificial intelligence tools and integrations into services such as Slack.
The company continues to build out its offerings through acquisitions, such as that of Formswift, bolstering its end-to-end agreement workflow capabilities. Indeed, It's very clear that Dropbox is trying to make a big move from being just a storage company. This seems to be a necessary move given the competitive nature of the industry it is operating within.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
3% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2014
$350m
SERIES C
Oct 2011
$250m
SERIES B
Total funding: $607.3m
Company benefits
- Medical, dental, and vision coverage
- We offer a generous company contribution toward individual medical, dental, and vision insurance coverage, including contributions toward dependent premiums
- Keep sharing and collaborating with friends and family even when you’re not at work with free Dropbox space for your whole crew
- Take the vacation you’ve always dreamed of with up to four consecutive weeks of paid time off
- Celebrate common holidays without your paycheck taking the hit with 11 company paid holidays
- Each Dropboxer has access to 32 hours of paid volunteer time off each year that they can use to support the causes close to their hearts
- We regularly offer panels and seminars featuring the best minds in tech, talent, diversity, and beyond that any Dropboxer can attend from the comfort of their home
- No two Dropboxers are the same, and their benefits shouldn’t be either. Our Perks allowance empowers employees to customize their benefits in line with what really matters to them
Company values
- Be Worthy of Trust - Millions of teams trust us with their most important information. But this trust can vanish in an instant. That’s why integrity is the foundation of our culture. We do the right thing, even when nobody’s looking. And we’re honest—even when it’s uncomfortable
- They win, We win - Our customers come first. So we put in the work to deeply understand them. We ask, “Who’s the customer?” and “What do they really need?” When they succeed, our business (and everything else) falls into place
- Keep it Simple - Simple things work better—and make more sense. So we build products that do a few things really well. And we don’t overcomplicate life at Dropbox, whether it’s a plan or a process. Getting to simple isn’t always easy, but it’s worth the effort
- Own it - We take responsibility for our work, from start to finish. When we get stuck, we unblock ourselves. When something goes wrong, we don’t ask, “What did they screw up?” but “What could I do better?” We learn from our mistakes and keep going—until we have real impact
- Make work Human - Our mission is to design a more enlightened way of working, for Dropboxers and the world. So we make products that prioritize our needs as humans. And we build a compassionate culture where you can do your best work—no matter who you are or where you’re from
Company HQ
Mission Bay, San Francisco, CA
Articles
Leadership
Arash Ferdowsi
(CTO)Studied Computer Science at MIT before founding Dropbox straight out of university
Drew Houston
(CEO)Studied Computer Science at MIT before founding Dropbox straight out of university
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