IT Engineer, Helsing

• Fluency in both English and German; Helsing's language of business is English
• Experience working with cloud computing platforms (ideally Microsoft Azure, but AWS and GCP expertise is also beneficial)
• Experience in an IT administration or IT support role, particularly supporting Mac, Windows, and iOS devices
• Great communication skills for engaging at all levels within an organisation
• Strong problem-solving, critical thinking, and analytical skills
• Experience in the management of network infrastructure, ideally including administration of network- and host-based security tools
• Ability to work independently, while being willing to ask for help when needed
• This position may require the successful applicant to apply for and be granted German security clearance and potentially other NATO security clearances

Desirable

• Configuring and operating endpoints, including workstations, laptops, mobile devices, and our communication and collaboration technology
• Identifying opportunities and recommending solutions to improve the security, reliability, and efficiency of our IT infrastructure
• Configuring and operating our office LAN and VPN infrastructure in our Munich/ Berlin office
• Partnering with Helsing's broader IT team on the operation and continuous optimisation of Helsing's corporate, development, and customer environments, built primarily using Microsoft 365 and Azure alongside other SaaS solutions
• Providing end user support to all Helsing employees, and in particular those located in the Munich/ Berlin office