Solutions Architect, Ema
North America
Universal AI employee
Open for applications
Universal AI employee
21-100 employees
Open for applications
21-100 employees
Company mission
To build the next-generation AI technology to empower every employee in the enterprise to be their most creative and productive.
Role
Who you are
- Bachelor's degree in Computer Science, Information Technology, or a related field
- 8+ years experience as a Solutions Architect/Solutions Engineer, Sales Engineer, Forward Deployment Engineer or in a similar technical pre-sales role
- Strong understanding of enterprise SaaS solutions and cloud technologies
- Solid experience with solution design, architecture, and integration
- Familiarity with relevant programming languages and technologies
- Customer-focused mindset with a passion for understanding and solving customer challenges
- Excellent presentation and communication skills, with the ability to convey complex technical concepts to diverse audiences
- Strong collaboration skills, with the ability to work effectively both independently and as part of a global team
What the job involves
- Collaborate with the sales leadership to understand customer requirements and enable technical solutions deployment based on customer needs
- Develop an in-depth understanding of Ema’s technology and underlying architectures
- Deliver compelling product demonstrations tailored to the specific needs of potential customers, showcasing key features and benefits
- Work closely with customers to execute successful PoCs, demonstrating the feasibility and value of Ema in their environment
- Position yourself as a Trusted Advisor to key customer stakeholders with a focus on achieving their desired Business Outcomes
- Collaborate with customers to design and architect solutions that align with their business goals, ensuring seamless integration with existing systems
- Drive project teams towards common goals of accelerating the adoption of Ema’s solutions
- Demonstrate and communicate the value of Ema’s solution throughout the engagement, from demo to proof of concept to running workshops, design sessions and implementation with customers and stakeholders
- Help take Ema’s solution from POC to production
- Understand customers cloud/on-prem environment and their unique needs for deploying Ema’s solutions
- Work with our engineering team to translate customer needs into a productionizable solution that fits into Ema’s deployment models
- Manage the customer’s problem through effective diagnosis, resolution, or implementation of new investigation tools to increase productivity for customer challenges on Ema’s platform
- Create repeatable processes
- Create and maintain technical documentation, including solution architectures, integration guides, and best practices
- Act as a consultant and subject matter expert for internal stakeholders in engineering, sales, and product to resolve technical deployment obstacles and improve Ema
Our take
Ema is looking to empower enterprises with universal AI employees. Essentially, these are AI agents built to support the work of other employees by taking on the most repetitive tasks - leaving real people to be more creative and productive.
As the use of automation explodes, businesses need ways to be more efficient and innovative in order to remain competitive. Ema supports this on both ends by taking away the work that can bog down employees and speeding up this work in the process.
Having raised substantial funds, the company is looking to further develop its proprietary tech that powers the AI employees. Ultimately, the agents will be configurable by enterprises so clients can fine-tune them to their needs, and employ them in any role in their organization.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
Company
Funding (2 rounds)
Jul 2024
$36m
SERIES A
Mar 2024
$25m
SEED
Total funding: $61m
Company values
- Bold - We tackle the most ambitious ideas in the world. As a company, we take bold bets that change the world
- Trusted - We strive to build the trust of our customers every single day. We respect each other and always assume the best intent
- Relentlessly Driven - We understand we’ve to earn our place in the world. We celebrate our successes but never get carried away
- Act like an owner - We demonstrate bias for action in everything we do. We have clear owners and we hold each other accountable
- Innovative - We believe in the power of human creativity to solve the biggest challenges today and in the future
Company HQ
SoMa, San Francisco, CA
Articles
Leadership
Surojit Chatterjee
(CEO)Member of the Board of Directors at Meesho. Former Executive in Residence at Andreessen Horowitz, CPO at Coinbase, Board Member at Olive and VP at Google.
Souvik Sen
(Head of Engineering)Was VP of Engineering at Okta and Engineering Lead (Data and ML, Privacy and Safety) at Google. They also worked as a Principal Research Scientist at Hewlett-Packard Laboratories.
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