Senior Manager of Loans Performance Analytics, Lloyds
£76.2-89.6k
+ An annual performance related bonus + Share schemes including free shares
Retail and commercial bank
Be an early applicant
Retail and commercial bank
1001+ employees
Be an early applicant
£76.2-89.6k
+ An annual performance related bonus + Share schemes including free shares
1001+ employees
Company mission
To support families and businesses, helping them to take the next step, whatever that may be.
Role
Who you are
- A background in data science, analytics, reporting, or modelling is essential to success
- Strong People Leadership and interpersonal Skills: You’ll inspire and empower an inclusive team, be able to stretch, coach and develop to improve performance and provide a great team environment
- Intellectually & Analytically Curious: Unafraid to challenge the status quo, have an intellectually curious outlook, where you seek to innovate and adapt quickly from setbacks. Passionate about solving problems and finding innovative ways to bring data to life
- Technical & Analytical Expertise: Proficiency in data analysis, customer analytics and visualisation tools (e.g. AI, Python, SQL, SAS, Power BI, Tableau) and experience with cloud-based data platforms (e.g. GCP) providing actionable insight and analytics for the business
- Data Insights and Storytelling: Apply product led thinking to reporting and analytics initiatives, ensuring solutions are user centric, iterative, and aligned to evolving business needs. Translate complex datasets into clear, actionable insights that support operational and strategic goals across Colleague Success
- Communicate & Influence: Present and influence effectively at all levels of the organisation, including Managing Director level
What the job involves
- HOURS: 35 hours, full time
- We’re offering you the unique opportunity to influence the strategic direction of the UKs largest consumer finance provider
- You’ll be responsible for leading the team to optimise individual customer pricing across our four brands – Lloyds, Halifax, BoS and MBNA – and via our own and third-party digital channels, delivering fair value for customers and ensuring responsible lending within risk appetite
- Our Performance Analytics team delivers high quality data and analytics capabilities to support and shape the commercial performance and strategic goals of the Loans business
- As the Head of Performance Analytics, you’ll provide actional insight to optimise our commercial performance, pricing and proposition development and customer loan demand within our channels and journeys
- As you’ll work closely with our Senior Leaders to develop and deliver their data vision and goals, influence and collaboration are key to success
- Leading and developing a high-performing Performance Analytics team through stretching performance objectives, constructive feedback and coaching
- You’ll be the technical powerhouse of the team, bringing deep expertise in customer analytics, data tools, automation, and visualisation to deliver high quality outputs that enable others to act with confidence
- Leading the design, build, and maintenance of databases and data warehouses for efficient storage and retrieval of structured and unstructured data
- Champion data quality, governance, and responsible data use, ensuring outputs are reliable, ethical, and aligned with regulatory standards
- Work collaboratively with Technical Engineers, Product Owners, and Solution Architects to understand data flows and manage the efficient and effective production of high-quality outputs
Application process
- End Date: January 24, 2026
Our take
Lloyds Bank, part of Lloyds Banking Group, began operations back in 1765 and is nowadays one of the UK’s leading retail and commercial banks. As with many leading banks, the company has dealt with its share of controversy, but it has nonetheless stood the test of time and worked to build back its public reputation in the wake of these setbacks.
As part of its ongoing digital transformation, the company is seeking to put the cloud at the front of its services and systems, and has cited intentions to invest heavily in overhauling its technology infrastructure. All this seeks to serve the modern banking customer, and to compete with the fast-increasing number of alternative banking options appearing on the market.
On top of this, Lloyds Bank has shown great interest in facilitating innovation in the industry, joining as a partner on "FinTech Action Labs" to bring its industry expertise to early-stage FinTechs. The company continues to enhance its online and mobile services (it is the UK's biggest mobile bank), as well as expanding its partnerships with digital banking companies.
Steph
Company Specialist at Welcome to the Jungle
Insights
-1% employee growth in 12 months
Company
Company benefits
- Flex cash: This is 4% of your basic salary and can be used to spend on the benefits of your choice, or you can choose to take it as a cash top up in your monthly salary.
- A generous holiday allowance: You’ll be eligible for a minimum of 22 days holiday (excluding bank holidays), rising to 30 days based on length of service and grade.
- A flexible way of working: Whether you want flexibility over your location or when you log on, together we can create an approach that works for you and for the business.
- Family leave: Up to 63 weeks of maternity or adoption leave. Statutory maternity or adoption pay is available for 39 weeks, and 20 weeks will be enhanced to the equivalent of full pay. Partners can have six weeks of fully paid paternity leave.
- Health insurance: Our company funded Private Medical Benefit provides all colleagues with access to good quality medical care, including accommodation, nursing care and specialist advice.
- Colleague Offers: Get discounts on everything from electrical items to cinema tickets and weekly food shopping. You can share this benefit with up to ten family members or friends.
- Financial products: Take advantage of our great financial products, some at a discounted rate, including current accounts, home and car insurance and loans.
- Share plans: Participate in Sharematch and receive matching shares of up to £45 a month from the company, and you can choose to participate in Sharesave, our combined savings and share option plan.
- Pension: We offer a generous pension plan, with all joiners being automatically enrolled in our 'Your Tomorrow' scheme. You can decide how much you save and get a say in where your contributions are invested.
Company HQ
City of London, London, UK
Leadership
Charlie Nunn
(Group Chief Executive)Spent nine years at HSBC, including as Group Head of Wealth Management and Digital, and as CEO of Wealth and Personal Banking.
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