Cloud Operations Engineer, MongoDB
$90-176k
Developer data platform
Be an early applicant
Developer data platform
1001+ employees
Be an early applicant
$90-176k
1001+ employees
Company mission
To empower innovators to create, transform, and disrupt industries by unleashing the power of software and data.
Role
Who you are
- Experience with being an on call DevOps, SRE, or Cloud Operations engineer
- Expertise with Linux system administration and networking technologies
- Knowledge of database operations and concepts
- Knowledgeable about a wide range of web and internet technologies
- Familiarity with Amazon Web Services and other Cloud infrastructure platforms (e.g. GCP, Azure)
- Experience in monitoring, system performance data collection and analysis, and reporting
- Capability to write programs/scripts to solve both short-term systems problems and long term strategic objectives for the Atlas product
- A CS/CE degree or equivalent experience
- At least 2 of the following programming languages: Java, Go, Python, Javascript
- A keen interest in learning new things
What the job involves
- This role specifically follows a weekend support model (Wednesday-Sunday, Saturday-Wednesday, or Friday-Tuesday, with the next two days as the week-off) and requires adherence to West Coast Hours (9am to 5pm PST).
- If you're passionate about being an Cloud Operations Engineer, working with our largest enterprise customers, and are open to flexible, weekend-oriented scheduling, we encourage you to apply
- Successfully coordinate with a global team of Cloud Operations Engineers who are tasked with ensuring our uptime guarantees to our Atlas customer base
- Participate in designing and build internal tools
- Help scale the worldwide Cloud Operations Engineering team with the strategic implementation of new processes and tools
- Assist in scoping, designing and deploying systems that reduce Mean Time to Resolve for customer incidents
- Monitor and detect emerging customer-facing incidents on the Atlas platform; assist in their proactive resolution
- Automate internal processes, routine monitoring and troubleshooting tasks
- Diagnose live incidents, differentiate between platform issues versus usage issues, and take the next steps toward resolution
- Cooperate with our product management and cloud engineering organizations by identifying areas for improvement in the management applications powering the Atlas infrastructure
- Inform executive leadership and escalation management personnel of major outages
- Coordinate and participate in a weekly on-call rotation, where you will handle short term customer incidents (from direct surveillance or through alerts via our Technical Services Engineers)
Our take
MongoDB is an open-source, cross-platform, document-oriented database system. It stores data as JSON-like documents and is written in C++, Go, JavaScript and Python.
Essentially, the company develops tools and blueprints to help businesses and organisations modernise their legacy applications, migrating them to the MongoDB database and the MongoDB Atlas cloud database. With this initiative, MongoDB is particularly taking aim at Oracle customers with ageing applications running on the Oracle relational database system.
Since its release, MongoDB has become one of the most popularly used NoSQL database systems due to its ease of use and efficiency. It is also the fastest-growing database ecosystem, and boasts hundreds of millions of downloads. Recently, the company announced a partnership with Patronus AI, an automated evaluation and security platform, through which it will bring automated LLM evaluation and testing capabilities to enterprise customers.
Freddie
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jan 2015
$80m
SERIES G
Oct 2013
$150m
SERIES F
Total funding: $311.1m
Company benefits
- Rich health insurance coverage
- Virtual & on-site fitness classes
- Health screenings & telemedicine
- Access to transgender-inclusive health insurance coverage
- Global and internal mobility opportunities
- Equity & Employee Stock Purchase Program
- Pension & retirement programs
- Income Protection
- Flexible PTO is offered to every US employee & competitive time off policies for non-US employees
- Employee Assistance Program
- Mental health counseling
- Free meditation app access
- Fertility & adoption financial assistance
- Parental counseling for new parents
- 20 weeks of fully paid gender neutral parental leave & flexible work arrangements
- 4 weeks of emergency care leave
Company HQ
Theater District, New York, NY
Leadership
Dwight Merriman
(Co-Founder)Previously CTO and Co-founder at DoubleClick for 10 years, and Chairman at AlleyCorp for 15 years.
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