Senior Product Operations Manager, Deel
EMEA
Global payroll for employees and contractors
Be an early applicant
Global payroll for employees and contractors
1001+ employees
Be an early applicant
1001+ employees
Company mission
To make a change for people everywhere by empowering companies to eliminate hiring borders—so anyone, anywhere in the world, can access new opportunities.
Role
Who you are
- Minimum of 4 years of experience in product operations role working closely with product and engineering teams
- Solid experience with integrations & APIs is an absolute must for this role
- Solid analytical skills (data driven)
- Passion for delivering exceptional user experiences and a proven ability to develop a deep understanding of complex products and their various use cases
- Proficiency in data analysis, extracting meaningful insights, and utilizing them to drive product enhancements
- Ability to empathize with user problems, understanding pain points and needs to effectively shape product decisions
- Strong multitasking skills with the ability to manage multiple priorities simultaneously
- Problem-focused and solutions-oriented mindset with exceptional attention to detail and a hands-on approach to getting things done
- General technical knowledge of software development processes and systems (experience in designing and building payment systems is a significant advantage)
- Proficiency with BI tools (SQL, Looker, Snowflake, Datadog, Excel/Sheets) and excellent presentation skills
- Prior experience in a fast-paced, product-driven tech company and payroll is a huge advantage
What the job involves
- As a Senior Product Operations Manager, you will play a crucial role in establishing strong connections between our product and user-facing teams
- With our talented Product Managers, you will lead the development of new features, improve existing features, and shape the product processes from scratch
- Collaborating closely with support, sales, and success teams, you will ensure a seamless feedback loop, enabling continuous product improvements
- You will have the opportunity to directly engage with our users, gaining invaluable insights into their specific use cases and challenges and integrating those in our product
- This is an instrumental, cross-functional role that will be pivotal in our scaling efforts
- Lead large-scale cross-functional projects focused on product improvement, innovation, and enhancing user experience
- Collect, quantify, and prioritize product-related challenges for consideration by our product and engineering teams in future development
- Seek information and contribute to the building and shaping of our product, solving conceptual problems along the way
- Drive major company launches and global rollouts, ensuring successful product deployments
- Dive deep into data and analyze user feedback to derive insights that drive continuous product improvements
- Identify root causes of issues and develop effective solutions to address them
- Design and implement complex operational systems and processes to optimize product operations
Our take
Remote work is growing exponentially, but global onboarding and payments haven't caught up. Deel is a payroll platform for remote teams that connects localised compliance and payments in one system of record, and automates everything.
Deel's goal is to offer every company that hires remote talents a one-stop-shop that makes onboarding, global compliance, and payments easy. The company's growth curve is one for the books, as it has been able to grow its customer base and team at an impressive rate. Its valuation follows suit, and Deel boasts being one of few businesses to hit $10+ billion just a year after hitting unicorn status.
With remote working here to stay, Deel has proven it got in at the right time, being well placed to capitalise on the trend of globally distributed teams. With such impressive backing, the company should be able to keep its success up as it moves into the future, bolstered by the release of new products and integrations that amplify the impact of its offering.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
277% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
May 2022
$50m
LATE VC
Oct 2021
$425m
SERIES D
Total funding: $678.9m
Company benefits
- Flexible Paid Time Off
- Parental leave
- The option to be paid in digital currency or the currency of your choice
- $100 per person per month Health and Wellness budget
- $30 per person per month Learning and Development budget
- FlexWork - you choose where you work - from your home, the beach, a Deel office, or through our WeWork global membership program
Company values
- Genuine Care: Care is our cornerstone and our competitive advantage. We deeply care for out customers and teammates. We demonstrate it in our every action and communication.
- Default Optimism: We are happy people. We focus on the good and consider ourselves critical optimists. Of course, bad days happen, but we always see our glass as half full.
- Deel Speed: Proactivity beats reactivity. We believe debating if an approach is optimal or suboptimal. We are detail-oriented and act, build, and iterate fast.
- Unequivocal Transparency: We are direct and transparent. The only way to resolve conflicts, avoid politics, and ensure alignment is through respectful, open communication.
- Dig Deeper: When tackling problems, we dig to the root cause to understand why they exist. A quick fix today can become a breaking point tomorrow.
- Analyse then Automate: We are a data-driven company. We track and automate to ensure we know where we are headed and ensure there is a clear road ahead.
- Compete to Win: We hustle and innovate with our teammates and partners to ensure competitiveness. We want to win every Deel, everywhere.
- Organize and Share: We are organized and efficient. We structure and share information across the organization. Knowledge and its transferability are key to scale.
- Thoughtful Frugality: We treat the company's resources like our own. We put the company's best interest first when making decisions.
Company HQ
Mid-Market, San Francisco, CA
Articles
Leadership
Alex Bouaziz
(CEO)Previously a Researcher in Environmental Engineering at Imperial College London. Co-Founder and former CEO of Lifeslice.
Shuo Wang
(CRO)Previously a Researcher at MIT Newman Lab. Co-Founder and former CTO of Aeris Cleantec.
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