Product Success Manager, Aha!
$80-150k
This is a remote position.
Product development software
Job no longer available
Product development software
101-200 employees
Job no longer available
$80-150k
This is a remote position.
101-200 employees
Company mission
To help companies build lovable software.
Role
Who you are
- 3+ years experience defining, managing, or launching new functionality at a growing software or technology company
- Used a detailed go-to-market process to achieve product and business goals
- Learned complex software applications and workflow methodologies
- You work hard and have a history of making a positive customer impact
- Written clear instructions to answer questions and explain best practices
- You thrive in a fast-paced and high-growth technology company
- Independently resolved hard challenges
- You are happiest when you are working directly with customers together with a team of high achievers like yourself
- It is even likely that you have worked as a product or project manager, but realized that you prefer helping people to writing requirements
- Showcasing advanced technology to sophisticated customers energizes you
What the job involves
- If you want to help people build better software and change the world, this role is for you!
- We show customers what is possible with our software in a consultative way — from leading demos and answering customer requests to sharing product management best practices
- Guiding the world's largest and most sophisticated organizations as they improve how they innovate and build software
- Delivering responsive customer service using our proven frameworks
- Guiding customers from initial demo to active subscription, through procurement, legal, and security processes
- Learning and sharing best practices for setting strategy, capturing ideas, prioritizing work, and creating visual roadmaps
- Helping customers integrate Aha! software with their existing tools (e.g. development systems)
- Sharing customer feedback internally
- Testing new product functionality as needed
- Setting an example for newer team members who are learning to lead demos, share best practices, and help customers with integrations
Our take
Product managers and company builders have been somewhat left out regarding the collaborative and visual tools normalised in most work areas. Seeing a gap in the market, Aha! was founded to help product builders create specialised product development software, empowering them to transition from discovery to delivery seamlessly.
Aha! offers a suite of product roadmap and marketing planning software, allowing teams to set strategies, capture customer ideas, create visual roadmaps, and manage marketing programs. Its suite includes Aha! Roadmaps, Aha! Builder, Aha! Discovery, Aha! Ideas, Aha! Whiteboards, Aha! Knowledge, Aha! Teams and Aha! Develop. It's Aha! Knowledge training programmes help product teams gain expertise and develop new templates for products.
Although one of the first movers in the product development software space, Aha! doesn't lack competitors. However, Aha! stands out for its position as one of the best-rated remote companies to work for, its customer service and the frictionless customisation of its workflows, allowing its platform to be used for any product development methodology imaginable. This has led to its use by more than 1 million product builders from leading tech and software companies, and its steady growth into a profitable venture. Aha! intends to keep up this momentum by adding extra products - such as the 2026-released Aha! Builder - to its suite and expanding its marketing reach.
Steph
Company Specialist at Welcome to the Jungle
Insights
79% employee growth in 12 months
Company
Company benefits
- Generous base salary plus profit sharing, and we contribute a percentage of your total pay each month toward your retirement
- Up to 200 hours of paid time off a year to spend however you want
- 30 to 90 days of paid parental leave and five to 10 days of paid care and bereavement leave
- Up to $1,000 annually for third-party education, along with paid time off to immerse yourself in learning
- Undergo a comprehensive 5-8 week onboarding program from day one, focusing on market, product, and company immersion
- Attend bi-annual onsites at luxurious destinations to foster team connection, reflecting on achievements and planning future endeavors
- Volunteer opportunities throughout the year
- Work from where you are happiest, as we operate as a fully remote company.
- Medical, dental, and vision plans — for many teammates, we cover 100 percent of the premiums 🇺🇸
Company HQ
Downtown Menlo Park, Menlo Park, CA
Leadership
Brian de Haaff
(CEO)After roles at RouteScience, Netli, and Network Chemistry, they co-founded Paglo in 2007. After this was acquired by Citrix, joined the company as VP of Product Line. Left this role to co-found Aha!.
Chris Waters
(CTO)They started their career by founding Celsius Research in 1995 and serving as CTO of Network Chemistry and Paglo Labs. They left their position as Principal Architect of Citrix to co-found Aha! with Brian.
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