Customer Experience & Marketing Intern, Sanzo
$15-25 per hour
Asian-inspired sparkling water
Job no longer available
Asian-inspired sparkling water
21-100 employees
Job no longer available
$15-25 per hour
21-100 employees
Company mission
To bridge cultures by connecting people to authentic flavors.
Role
Who you are
- You’re self-aware and you self-regulate. You understand who you are and always seek to get better. You’re accountable and transparent, knowing it’s way better to disappoint with a truth than to appease with a lie
- You take pride in taking out the trash when no one is watching. You enjoy performing every task at a high quality simply because you can’t imagine doing otherwise
- You’re that person people connect with. It doesn’t matter whether you’re a natural introvert or extrovert. When people meet you, they want to continue to be around you
- Effective written communicator. As you will be communicating directly with customers and other external third parties on behalf of the brand mostly via email or other text-based channels, attention to detail including spelling, grammar and punctuation is critical
- Passionate content creator - either personally or professionally. When applying, please submit links to your portfolio and/or to Instagram + TikTok handles you are managing or have managed
What the job involves
- You’ll support our marketing and customer experience teams and gain hands-on experience working directly with customers and important stakeholders, all while ensuring adherence to our core brand and company values. What you’ll be tasked with:
- Supporting Customer Experience (CX): managing customer tickets to ensure all requests are handled satisfactorily
- Supporting the Sanzo community: As a core part of our small marketing team, you’ll manage relationships with our current influencer community, and expand our audience through seeding media outlets and influencers with product, executing on community initiatives and organizing events
- Supporting content strategy: From social media management (mainly Instagram and TikTok) to email marketing and SMS, you’ll keep Sanzo constantly on-trend and ideating on new strategies and content plans for growth
- Exploring new grounds: We’re still a young brand that’s learning everyday, and we value candidates who aren’t afraid to take initiative and try new things on their own
Our take
Sandro Roco, a Filipino American from Queens, realized that there was a disparity between the American and Asian-imported drinks brands. Where American brands had changed over the decades, embracing healthier and cleaner recipes, the legacy Asian brands he knew and loved were still layered with additives, preservatives and other less appealing ingredients. So he set out to bridge the two worlds - and so Sanzo was born.
Its aim is to offer a range of quality, authentic Asian flavors that are free from all those additives we no longer want in our drinks. The idea is to change and disrupt both the American and Asian drinks industries. So many American drinks offer the same uniform flavors, and the actual flavors Sanzo uses - lychee, mango, and calamnsi, fruits that are popular across Asia - are too often obscured by sugar and chemicals.
It taps into a number of zeitgeists within the food and drinks market - diversity of cultural flavors, healthy eating - and has launched brand-partnered drinks that have helped raise its profile, such as limited edition cans with artwork from Pixar’s Turning Red. With high profile investors too, like Marvel’s Simu Liu, it’s offering a fresh perspective within a legacy market.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 4 rounds)
Jan 2024
$5m
EARLY VC
Feb 2022
$10m
SERIES A
Total funding: $16.4m
Company benefits
- Health benefits (including medical, dental & vision)
- 401(k) plan
- Paid time off
Company HQ
Midtown Manhattan, New York, NY
Leadership
Sandro Roco
(CEO)Former Director of Strategic Initiatives at Bombfell, Associate at JP Morgan, and Systems Engineer at Exelon Nuclear. They also previously founded Dapp, and currently sit on the board of Naturally New York.
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