Junior Client Manager, BetterUp
EMEA
$52-78k
Salary benchmarked on US rates
2-3 days a week in office (Near Old Street Station)
AI-driven employee coaching platform
Be an early applicant
AI-driven employee coaching platform
1001+ employees
Be an early applicant
$52-78k
Salary benchmarked on US rates
2-3 days a week in office (Near Old Street Station)
1001+ employees
Company mission
To unlock greater clarity, potential, purpose, and passion for every one of their members, with an innovative approach to coaching and leadership development.
Role
Who you are
- Minimum of 4 years sales or account management experience, with 2+ years of Mid-Market or Enterprise consultative selling, even better if you have experience within consulting
- Experience running sales processes at Fortune 5000+ Companies
- Experience selling to Director level+, even better if it’s in the Talent and Development field/have been in an organisation that sell into CHRO and Heads of L&D/Talent/Transformation work (ideal, not required)
- Experience with sales processes like MEDDIC, Challenger, and/or Sandler
- Track record of over-achieving, consistently ranking in the top 10-20% of the company
- Experience personally working with FTSE100 organisations, on large strategically significant accounts with $1M+ ARR
- An unrelenting drive to learn, succeed and lead by example
- Strong executive presence, compelling written and verbal communication
- High emotional intelligence (EQ) that drives empathy, strong influence, negotiation, and problem-solving
- Process-driven, meticulously organized and self-motivated
- Technical proficiency and specifically skilled using Salesforce to manage sales cycles, ideally you’ll have broader experience using scaled sales and account management tools such as LinkedIn Sales Navigator, LeadIQ and Cognism, UserGems, and Gong to identify and qualify potential prospects
- Ability to adapt and iterate on your ways of working to lean into critical work in a startup-scaleup selling environment
What the job involves
- This role plays a crucial role in supporting the sales and account management teams by partnering with a VP or RVP to drive additional focus on high-potential/high-value accounts
- This role is purposely far ranging and reactive to the strategy of the regional team
- You will be asked to support anything from executing the territory marketing engagement strategy and deep account research, to supporting decentralized programs by growing our networks in key accounts and building relationships to incubate new opportunities - then manage their sale and delivery
- This role is a key player in our go-to-market teams to support our experienced account managers and account executives drive forward our scaled Enterprise partnerships
- You will play a key part in improving our sales efficiency, enhancing customer engagement, and driving overall sales growth
- Work with Senior Account Managers ‘AM’ (customer side) and Account Executives ‘AE’ (new business side) and your Regional Vice President to target and develop HRBP and Director level relationships in key accounts, seeking out opportunities for smaller (typically $5-100k) tactical expansions, and building our understanding of key accounts, finding insight to support the partnership strategy
- Own expansion and renewal targets for named accounts working under a senior AM/AE, typically this will be supporting a decentralized buying motion where your AE/AM will focus on the pursuit of a broader enterprise strategic sale
- Develop new relationships in strategic accounts through prospecting, networking, and partnership with BetterUp marketing team
- Support processing and launching smaller orders within established accounts, including leading day-to-day relationships with regional and divisional partner contacts
- Serve as a primary point of contact to project manage and execute regional and divisional orders in large accounts
- Support in driving member engagement and demonstrable results
- Own research activities for our strategic clients and prospects including data collection, data organization, and data enrichment
- Develop and run sequences to support Territory demand generation, including collaboration with Marketing and Sales enablement to create campaign content
- Ability to be adaptable and support regional go-to-market teams across a variety of initiatives, from pre-sales to post-sales
- Expert level internal cross-functional collaboration
- Work with the marketing, pre-sales, post-sales, customer success, implementation and finance and accounting teams to ensure optimal communications and alignment including collaboration on account strategy, account opportunities, stakeholder identification, member utilization and adoption
- Has the ability to keenly listen to the client and identify risks and opportunities with members and swiftly communicate to the BU account team and key internal stakeholders to own exceptional end-to-end execution for the partner
Salary benchmarks
Our take
Companies are becoming increasingly informed regarding the importance of mental health in the workplace, especially when it comes to improving the interpersonal and leadership skills of their employees. Whilst many online platforms provide coaching services to help people excel in the workplace, existing options generally focus on career-based skills as opposed to overall mental wellness.
BetterUp connects employees with online career coaches, working directly with companies to improve mental health and enthusiasm in the workplace. The online service leverages AI analysis of questionnaire results to match employees with personalized video coaching sessions and career development services, providing support in areas often neglected by employers such as sleep, parenting, and overall mental fitness.
BetterUp has seen substantial success, and has the world's largest network of coaches (with over 3,000), offering coaching in 46 languages across 90 countries. The multi-unicorn company has ample opportunity to see further growth and expansion.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Oct 2021
$300m
SERIES E
Feb 2021
$125m
SERIES D
Total funding: $579m
Company benefits
- Medical, dental, and vision benefits
- 401k
- Flexible Time Off
- Paid parental leave
- Personalized BetterUp Coach
- $360 each year for wellness programs
- Annual $1K learning and development stipend
- Equity package
- 5 volunteer days and 4 paid Inner Work™ days a year
Company values
- Do less, deliver more - We focus on the work that will contribute the most to our mission and then execute to the best of our abilities
- Extreme ownership - We are fully responsible for our work. When things go poorly, we relish the opportunity to learn from it and improve
- Work to learn - We’re curious, willing-to-be-wrong, agile learners. This means we engage with work as a playscape on which to discover, learn, and realize our full potential
- Bias toward action - We prefer to act rather than wait and see. When we identify an opportunity to make a difference, we move on it
Company HQ
Govalle, Austin, TX
Articles
Leadership
Alexi Robichaux
(CEO)Studied Political Science at USC, and then worked in Business Insight at the Walt Disney Company. Was a Product Manager at Socialcast, and Director of Product Management at VMware.
Eduardo Medina
(COO)Studied Business at USC and Berkeley's Haas School of Business. Worked as an Associate Consultant at Bain, and as an Associate at Altamont Capital Partners.
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