Dark Store Manager, Weezy
Grocery On Demand
On-demand online supermarket
Job no longer available
On-demand online supermarket
21-100 employees
Job no longer available
21-100 employees
Company mission
Weezy is the UK’s first on-demand supermarket delivering groceries to your home in 15 minutes through an app and website. Our mission is to give all consumers instant and easy access to convenience goods for prices similar to their local supermarket.
Role
Who you are
- You thrive within a fast-paced environment where every day is different, you get to think on your feet solving problems and don’t mind rolling-up your sleeves and getting your hands dirty
- You may have previously worked in hospitality or retail or anywhere where you manage teams, deal with stock management, rotas and handling customer complaints
- Even better if you have experience of picking, packing and working with delivery services such as Deliveroo, Uber eats and the like!
- Lastly, you’ll be comfortable working in a start-up business with all the chaos and ambiguity that comes and will see great opportunity to be a part of implementing some of the slickest processes and procedures as you make your mark and grow your career
What the job involves
- Being accountable for your Centre's performance and the achievement of its KPI targets
- Training, motivating and managing your team which includes Team Leads, who manage shifts, and Customer Delivery Reps, who deliver orders and perform day to day Fulfilment Centre tasks
- Implementing Weezy wide operational procedures which ensure top performance of your Centre both from an cost efficiency and customer experience standpoint
- Communicating with many different stakeholders including suppliers, other teams within Weezy, customers, and even neighbours
- Analysing reports related to customer happiness, revenue and delivery experience identifying the next areas of improvement in your Branch
- Scheduling and optimise the staffing rotas for your Branch
- Sharing your expertise and where necessary helping launch new Branches
- Be hands-on and where necessary performing day-to-day Branch tasks such as:
- Stocking-in products and managing sell by dates
- Providing top-notch customer experience over chat, email or phone
- Occasionally delivering orders yourself
Salary benchmarks
Our take
The food space has seen significant disruption in the last few years, whether it's the rapid expansion of takeaway delivery (thanks to JustEat, Deliveroo and UberEats), online groceries (thanks to Ocado and AmazonFresh) or meal boxes (thanks to Gousto and HelloFresh).
New to the industry is Weezy - an online supermarket delivering fresh produce, staples, drinks, toiletries and more at a record speed of 15 minutes.
Behind the scenes, Weezy is building a network of dark stores across London and beyond serviced by their own delivery riders who primarily use electric vehicles to deliver customers’ orders.
With the growing trend towards online grocery shopping and delivery amid the COVID-19 pandemic, Weezy should have a growing market to expand into.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
654% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Nov 2021
$20m
Jan 2021
$20m
Total funding: $41.4m
Company benefits
- 3% pension plan employer contribution
- Monthly budget for personal grocery shopping
- Quarterly team outings
- Company branded clothing
- Yearly book buying allowance
- Significant discounts on stock from the Weezy shop
- 27 days holiday (excl. bank holidays)
- Work from home opportunities
Company HQ
Elephant and Castle, London, UK
Leadership
Kristof Van Beveren
(CEO)Started his career at P&G, followed by six years at McKinsey & Company. Most recently, freelance consultant for Eden McCallum, prior to starting Weezy
Alec Dent
(COO)Obtained a BA in Economics and Management and an MSc in Social Science of the Internet both at the University of Oxford. Next, he held management positions at BBA-Reman, BlaBlaCar and Drover
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