Associate Data Analyst, Headway

• If you are a proactive self-starter who thrives in uncertain environments and enjoys tackling complex challenges, and are passionate about fostering a data-driven culture during Headway's rapid growth, we encourage you to apply
• 1-3 years of full-time experience using data to surfacing key insights and recommendations from data, solving real world problems, and supporting decision making within growth, product, revenue, or operations teams
• You are adept at building relationships with the people you work with
• Proficient in SQL, developing and documenting data models, and experience managing a modern BI tool like Metabase or Looker
• Willingness to “do the dishes” - no task is below you, and you’re willing to do what’s needed and leverage different skill-sets to make partner teams and the overall business successful
• Inherent curiosity and analytical follow-through - you can’t help but ask “why?” and love using data and logic to explore potential solutions
• A self-starter mentality with the ability to prioritize, meet deadlines, and identify opportunities with limited oversight
• You are motivated by our mission. We are working to solve the biggest problems in mental health care today (access and affordability

Desirable

• We are seeking a Data Analyst to join our expanding Payer team, where you will be responsible for developing and scaling analytics to address a variety of organizational needs.
• This position centers on transforming data into insightful dashboards that track key business metrics, facilitating improved decision-making and strengthening our external partnerships.
• As our data expert, you will collaborate with the Payer team to understand business requirements, identify relevant metrics, and visualize and interpret data to drive revenue-enhancing SLA performance.
• Become a trusted strategic partner to our payer team and work with them to define analytics requirements, identify important questions, and help answer them with data
• Facilitate the setup of data transfers (e.g., SFTP) to ensure compliance with contract SLA measurement requirements
• Work closely with Payer team stakeholders to strengthen our reporting infrastructure and develop new metrics that effectively communicate our value to the market
• Tell compelling stories through data, articulating technical information to a non-technical audience

• Initial screen: You’ll connect with someone in recruiting so you can learn more about the team, Headway’s mission and exciting growth, and we can get a better idea of your background
• First round: You'll meet with a member of the team for a technical interview and to learn more about the data team
• Final round: You’ll meet several more team members for technical and non-technical interviews and leave with a fuller picture of what it’s like to work at Headway
• References and the Offer: Our favorite part of the process! We'll send over all of the details, including specifics on employee equity, and congratulatory messages from excited future team members!