Senior Revenue Operations Manager, Certn
CA$124-155k
Offers Equity & Bonus
AI-powered background checks for enterprises
Be an early applicant
AI-powered background checks for enterprises
201-500 employees
Be an early applicant
CA$124-155k
Offers Equity & Bonus
201-500 employees
Company mission
To help companies of all sizes build trust in people.
Role
Who you are
- If you thrive in a fast-paced, scaling environment and bring a hands-on, problem-solving mindset, this role will allow you to make a significant impact as we continue our global expansion
- 6+ years in Revenue Operations, Sales Operations, or GTM Strategy roles within SaaS
- Strong leadership and management skills with experience guiding teams in high-growth or startup environments
- Deep expertise in tools like HubSpot, Salesforce, Clari, Gong, and other GTM systems, with hands-on experience managing CRM operational hygiene
- Strong understanding of data analysis, business intelligence, and visualization tools like Tableau, Looker, or Power BI
- Bachelor’s degree in Business, Marketing, or a related field; MBA or related post-grad credentials preferred
- Experience scaling GTM operations across global teams and multiple regions (North America, EMEA, APAC is a plus)
- Ability to connect strategic objectives to tactical workflows and tooling
- Proven ability to deliver under pressure with a sharp focus on execution and results
- Comfortable navigating cross-functional ambiguity while bringing structure and clarity
- Excellent communicator who can translate complex ops topics to non-technical stakeholders
- Experience working with executive leaders on strategic planning, pricing, and forecasting
- Highly collaborative and comfortable aligning across Marketing, Sales, CS, Finance, Product, Engineering, and IT
- Comfortable operating independently as a team of one, prioritizing tasks, and executing with minimal supervision
- Adaptable to fast-paced, ambiguous environments and eager to iterate quickly
- Experience or a strong curiosity in utilizing AI tools to streamline workflows, analyze data, and make process improvements
What the job involves
- We’re looking for a strategic and data-driven Revenue Operations Lead to supercharge our lead-to-cash motion
- This senior individual contributor role is the connective tissue across Marketing, Sales, and Customer Success - designing the processes, systems, and reporting infrastructure that drive operational excellence and revenue growth at scale
- Reporting to the VP of Marketing, and partnering closely with our CFO and Chief Commercial Officer, you’ll build the operational foundation that aligns the business and enables us to move fast, measure effectively, and deliver results
- You will serve as the primary owner of go-to-market operations, with a focus on driving alignment, consistency, and efficiency across all GTM functions
- Design Scalable GTM Processes: Architect and execute seamless, cross-functional workflows across Marketing, Sales, and Customer Success. Develop and document standardized processes that can fuel global expansion across North America, EMEA, and APAC
- Tech Stack Optimization: Own optimization of the GTM tools and systems - CRM, marketing automation, enablement, and CS platforms. Maintain operational rigour and uphold data integrity within HubSpot. Enable cross-functional teams to execute efficiently and at scale
- Revenue Execution Infrastructure: Own, manage and maintain workflows, tooling, and operating rhythms that fuel consistent revenue execution. Lead the adoption and adherence to new workflows and tools, providing training and support as needed
- Cross-Functional Alignment: Drive process clarity, documentation, and performance tracking to ensure every team is rowing in the same direction. Collaborate closely with Product, Engineering, and Customer Success to resolve operational gaps and inefficiencies
- Finance Partnership: Collaborate on pricing strategy, execution, and revenue reporting. Ensure tight alignment between GTM and Finance
- KPI Frameworks: Define and track operational metrics to measure funnel health, forecast accuracy, and scale readiness. Manage and improve data pipelines by partnering with data engineers, data scientists, and analytics teams to deliver actionable insights
- Operate Independently: Adapt quickly to changing priorities and operate with a strong bias for action, driving continuous improvement initiatives in a scaling environment
Our take
Certn’s platform allows people to gain fast access to background checks, from criminal records through to motor vehicle records and even credit checks. Its software allows recruiters to save time and money in the hiring process, as the standard 3-4 days for completing background checks is reduced to hours.
Currently, the solution is used by over 2,800 enterprises, including leading employers, staffing firms and property management companies. However, it is not the only player using AI to conduct background checks; Checkr, GoodHire, and HireRight are some of the leading companies that are solving this years-old problem in different parts of the world, and Certn will have to work hard to stand out in this crowded space.
The company looks poised for a period of rapid international expansion over the next few years, thanks to considerable funding amounting to $115 million in 2023 and the acquisition of UK-based background check provider Credence and Australian Intercheck. It also astutely hired CTO Susan Davis (ex-VP of Engineering at Dessa and Xtiva Financial Systems) in 2021.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Apr 2023
$30m
SERIES B
May 2022
$50m
SERIES B
Total funding: $112.7m
Company benefits
- 4 weeks paid vacation
- 12 wellness days
- Extensive health benefits
- Family support program (including support for new parents and caregivers)
- Remote-first and support for flexible remote arrangements
- Green transportation allowance
- Fitness & wellness allowance
- Work from home allowance
- Professional development Budget
- And a few more goodies!
Company HQ
Harris Green, Victoria, BC
Leadership
Evan Dalton
(Co-Founder & Co-CEO)Former VP of Business Development at home rental fintech company RentMoola. Former Office Leasing Advisor at Cushman & Wakefield.
Owen Madrick
(Co-Founder, Co-CEO & CFO)Chartered Accountant & former VP of Finance at RentMoola. Former Grant Thornton LLP Manager, and Director of Finance at DFH Real Estate.
Andrew McLeod
(Co-Founder & Co-CEO)Forbes 30 Under 30 Nominee and Remote Tech CEO of the Year 2021. Co-founder of sports equipment company Emei Products (acquired 2021). Former CSO at RentMoola.
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