Field Based Regional Account Manager, Florence
South Coast
More information about location
Technology solution to revolutionise healthcare staffing
Job no longer available
Technology solution to revolutionise healthcare staffing
101-200 employees
Job no longer available
More information about location
101-200 employees
Company mission
To give everyone the care and dignity they deserve.
Role
Who you are
- Outstanding written and verbal communication skills
- Holding a valid UK Drivers License
- Natural talent for building relationships, networking, and collaborating effectively as part of a team
- Proficiency in managing heavy workloads and prioritising tasks
- Experience in the health or social care sector
- Prior experience in account management with a focus on field work
- Ability to travel to our Birmingham office once per month
What the job involves
- We are looking for an experienced Regional Account Manager to join our fantastic operations team to focus on building, maintaining and nurturing our health and social care clients, across the South of England
- You will work alongside an exceptionally collaborative and passionate team to drive and maintain Florence's growth
- Taking ownership of your geographic region and managing the portfolio of clients within it, whilst being responsible for shift numbers in your region
- Managing the whole Florence experience from delivering training, seeing a client through to success phase and focusing on retention
- Building relationships with Care Home Managers, Owners, HR, Finance and Operations professionals
- Monitoring the performance of your region, identifying at-risk clients and re-engaging churned locations
- Using feedback from frontline users to guide product development
- Become an advocate for the Florence app & platform, managing a product adoption rate of 90%
- Working collaboratively with internal teams and stakeholders (Sales/Marketing/Worker Onboarding) to ensure your geographic region grows inline with company targets
- Delivering on monthly company targets for your allocated region
- Maintain exceptionally strong relationships and loyalty amongst clients and key stakeholders in your region
Our take
Florence improves the ease and efficiency with which social care businesses can source and coordinate a flexible workforce and the control and accessibility with which nurses and carers can connect to work. Florence has a strong mix of experience in the founding team, with direct healthcare experience and finance knowledge. Adult social care is a £42bn market in the UK and the big companies involved are nearly all legacy providers, leaving significant scope for disruption.
There's a global staff shortage of healthcare workers and staff management is very outdated compared with other industries. Florence is tackling this precise issue head-on by directly connecting healthcare workers with open shifts by cutting out the middleman. Originating in Northern Ireland, Florence now serves more than a quarter of social care in the UK and operates across 99% of the country.
With the backing of top investors, Florence really has the potential to revolutionise healthcare at a greater pace than before.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
May 2022
$35m
SERIES B
Jul 2019
$6.8m
SERIES A
Total funding: $44.7m
Company benefits
- Competitive salary
- 25 days annual leave with option to purchase additional days
- Private healthcare insurance
- Enhanced parental leave (maternity, paternity, adoption)
- Flexible hybrid working (remote and office-working)
- Flexible benefits pocket
- Cycle to work scheme
- Railcard for under 30's
Company HQ
London, UK
Leadership
Dr Charles Armitage
(CEO)Started their career as a doctor for 4 years, giving them front-line insights into the way healthcare institutions are run. They are also the co-founder of the National Care Force.
Dan Blake
(COO)They have 11 years experience in banking, including Global Head of Financial Risk at Deutsche Bank and Global eFX COO at HSBC. Started career as an Infantry Officer in the British Army.
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