Collections Specialist, Basis Technologies

• 2-3 years of relevant work experience
• College degree in Business, Finance, Accounting, or similar
• Previous cash application and credit card experience, at least 2-3 years of working knowledge
• Previous accounts receivable and collection experience, at least 2-3 years
• Strong negotiating and problem-solving skills
• Excellent written and oral communication skills

• You will be reporting to the Manager, Collections and supporting the department in the processing of the company’s outstanding account receivables while managing an acceptable DSO
• You will provide backup assistance for the collections team when needed, researching payment issues, monthly account reconciliations, reporting, projects, and collections
• Acting as a team lead for Collections Coordinator roles
• Performing collections outreach for a portfolio of at least $40M, while always striving to exceed collection goals, lower DSO, and meet or exceed individual KPIs
• Having a sound judgment of industry, market trends, and internal processes to form an intelligent approach towards the escalation of collection issues
• Researching and reconciling misapplied or unapplied cash
• Completing assigned month-end tasks accurately and timely
• Strategically approaching customers to limit Basis' exposure and mitigate risk
• Accurately and consistently documenting all collections efforts in Basis' financial system, Netsuite
• Performing daily cash application timely and with 100% accuracy
• Assigning and ensuring all incoming inquires received thought Basis's ticketing system, Outlook
• Reviewing customers financial position and credit-worthiness using different tools and resources
• Providing backup coverage as needed
• Proactively engaging in periodically reviewing and updating existing policies and procedures
• Providing Raving Fan service to customers and colleagues
• Working with Billing and Sales to resolve customer issues timely
• Assisting with special projects for the Manager or Director as needed
• Acknowledging and embracing diversity of thought and opinion, and approach with Beeps, clients and vendors, regardless of background, culture, and organizational level. Specific examples include, but are not limited to:
• Engaging Actively in Diversity, Equity, and Inclusion (IDEA)
• Pursuing Continuous IDEA Development
• Cultivating an Inclusive Work Environment

• Employer HSA Funding
• Wellness Screenings
• Maternity, Paternity & Partner Leave
• 401(k) & Employer Match
• Gym & Tuition Reimbursements
• Student Debt Contribution
• Flexible Time Off
• Paid Three-Week Sabbatical
• Charity/Volunteer Day

Total funding: $52.5m

The landscape of advertisement has changed dramatically over the years, with campaigners now needing to deliver video advertisements quickly and efficiently across a vast range of digital platforms. This is easier said than done, however, with the range of existing advertisement management platforms being slow, segmented, and antiquated.