Vice President of Revenue, Shiftsmart
$250-300k
+ Offers Equity
3-5 days a week in office (Manhattan, NY)
Custome enterprise workforce solutions
Job no longer available
Custome enterprise workforce solutions
1001+ employees
Job no longer available
$250-300k
+ Offers Equity
3-5 days a week in office (Manhattan, NY)
1001+ employees
Company mission
To revolutionize hourly work and build the world's leading platform for hourly workers.
Role
Who you are
- Customer-minded: You have 10+ years experience in a highly consultative role at the senior executive level (e.g. management consulting), and ideally experience as an operator / executor
- Solution builder: You enjoy collaborating with customers to deeply understand their operations and work with delivery teams to build solutions that drive business outcomes. You have worked extensively with clients and customers in the retail and CPG space
- Problem solver: You thrive working through and solving complex problems, quickly learn and adapt to new situations, and can synthesize the abstract into the concrete
- Highly organized: You think in systems and process, relish bringing structure to ambiguity, ruthlessly prioritize, and feel organization is second nature to you
- Rapport builder: You love connecting with other people and make others feel at ease around you
What the job involves
- The mission of the Customer team at Shiftsmart is to scale the revenue side of our business
- We own the customer, which in our business typically means relationships with COOs and VPs of Operations @ Fortune 1000 companies
- We deeply understand our customers’ businesses and operational / labor challenges, and use that understanding to design and launch solutions using our platform to improve their operations and achieve desired business outcomes
- In this role, you will own relationships with key enterprise customers and be responsible for driving expansion of those accounts
- You will work with customers to tailor Shiftsmart’s solution to their labor model and build and deliver on a mutual success plan that further embeds Shiftsmart with our customers and accelerates revenue growth
- Building trusted partner relationships: You will be responsible for engaging with executive and senior level management at our enterprise customers and building a trusted partner relationship
- Management of existing customer programs: You will be responsible for designing and executing a routinized process for managing our largest customers that have 100s of stakeholders across multiple business units
- Delivering our value proposition: You will be responsible for being the customer advocate within the Shiftsmart organization and work closely with Operations and Product/Engineering to ensure that we are exceeding customer expectations and delivering our contractual SLAs
- Expanding our allocation: You will be responsible for identifying within our existing customers where there are opportunities to expand our offering and developing compelling sell in cases with the key decision makers
Our take
Labor force participation is at an all-time low in the United States, and companies across the board are struggling to combat the shortfall. Shiftsmart’s solution is a dynamic labor marketplace, matching workers on their platform to temporary gigs, and helping companies fill gaps without committing to, or having to attract, full-time talent.
Shiftsmart’s network of over 1.2 million workers serves big-name enterprises like Google, HP, Apple, and Levi’s, and is part of a growing industry of staffing solutions for hourly workers that have been seeing big VC investments over recent years. Driven by the gig economy becoming more normalized and demand for flexible hours increasing, Shiftsmart saw its revenue increase by nearly 400%, and they put this success down to a competitively unique business model that sees more control being put in the hands of workers and employers alike. They have now done work in over 57 countries, and are operating tens of thousands of shifts each week.
Some user feedback suggests the company still has some kinks to iron out on their platform, with multiple complaints about delayed or missing payments. But with thousands of successful, efficient job placements found over the last few years, Shiftsmart are making strides in an area that looks set to remain in high demand.
Freddie
Company Specialist at Welcome to the Jungle
Insights
44% employee growth in 12 months
Company
Company HQ
World Trade Center, New York, NY
Leadership
Aakash Kumar
(Founder & CEO)Forbes 30 Under 30. Previously founded Searchlight Ventures during college. Worked as a Consultant @ Booz & Co and later as Cloud Business Operations & Strategy Lead @ Google.
Pavan Patel
(CTO)Forbes 30 Under 30. Previously Software Engineer @ Simply Hired and former teacher @ Teach For America.
Salary benchmarks
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