Operations Site Reliability Engineer, eBay

• 3 years of experience in large-scale internet/server environments, including cloud computing and multi-tier architectures
• Strong incident management and leadership skills, with excellent technical triage and troubleshooting abilities, especially during crises. (for TDO)
• Hands-on Software engineering skills including Java, Python, GO, etc
• Expert knowledge in large-scale web operations, including web-based Java/J2EE architectures, JVM configurations, and a deep understanding of UNIX, Linux, networking (TCP/IP), and databases (both relational and NoSQL)
• Experience in android and iOS application debugging
• Experience with observability tools such as Grafana and Prometheus, and skills in documenting procedures for knowledge management

• As a Site Reliability Engineer at eBay, you'll play a key role in managing major incidents and the overall health of our services, making sure they are both resilient and high-performing
• You’ll create strategies for availability and reliability, enhance domain ecosystem observability, and support a shift toward a more engineering-focused culture
• Your contributions will ensure that eBay’s technology remains cutting-edge and reliable for our global community
• Lead Incident Management: Act as the Incident Commander to drive resolution of major incidents, manage alarms, and ensure effective communication with leadership and partner teams
• Proactive Monitoring: Continuously monitor the health of eBay's critical services to identify and address potential issues before they escalate
• Collaborative Problem Solving: Work closely with partner teams to resolve recurring technical issues, onboard new alerts, and develop high-quality Standard Operating Procedures (SOPs)
• Automation and Process Enhancement: Identify and implement opportunities to enhance automation and reduce manual workload, improving overall efficiency
• Solution Development: Collaborate with Architecture, Engineering, and Operations teams to develop solutions that ensure high site availability, reliability and performance
• Enhance Monitoring Tools: Improve tools for monitoring and mitigating site incidents, and conduct reliability audits and tests to strengthen eBay’s reliability and incident management capabilities

• Comprehensive and competitive health and wellness program designed to meet your unique needs.
• We strive to provide programs that help support both mind and body, including quality healthcare insurance, wellness programs and preventative care.
• Stock Purchase Plans
• Retirement Savings and Pension Plans
• Stock Awards
• Life Insurance and Disability Benefits
• Credit Union Memberships
• Balancing work & life - eBay believes in providing you with the opportunity to be your best self in your professional and personal life. In addition to supporting flexible workstyles including hybrid and remote, eBay offers 4 weeks of paid sabbatical time for every 5 years of service
• Giving back to our community - We provide our employees around the globe with opportunities to have a positive impact on their local communities. Through the eBay Foundation, our company matches donations to eligible nonprofits up to $10,000 per employee per year. And our employee-led volunteer groups organize local giving and volunteering activities throughout the world

Founded in 1995 as an online auction platform primarily catering to collectibles, eBay quickly emerged as a pioneer in connecting buyers and sellers in the digital realm. This early success propelled eBay to become to globally recognized leader it is today.