Operations Site Reliability Engineer, eBay
Leading online marketplace
Job no longer available
Leading online marketplace
1001+ employees
Job no longer available
1001+ employees
Company mission
To connect people and build communities to create economic opportunity for all.
Role
Who you are
- 3 years of experience in large-scale internet/server environments, including cloud computing and multi-tier architectures
- Strong incident management and leadership skills, with excellent technical triage and troubleshooting abilities, especially during crises. (for TDO)
- Hands-on Software engineering skills including Java, Python, GO, etc
- Expert knowledge in large-scale web operations, including web-based Java/J2EE architectures, JVM configurations, and a deep understanding of UNIX, Linux, networking (TCP/IP), and databases (both relational and NoSQL)
- Experience in android and iOS application debugging
- Experience with observability tools such as Grafana and Prometheus, and skills in documenting procedures for knowledge management
What the job involves
- As a Site Reliability Engineer at eBay, you'll play a key role in managing major incidents and the overall health of our services, making sure they are both resilient and high-performing
- You’ll create strategies for availability and reliability, enhance domain ecosystem observability, and support a shift toward a more engineering-focused culture
- Your contributions will ensure that eBay’s technology remains cutting-edge and reliable for our global community
- Lead Incident Management: Act as the Incident Commander to drive resolution of major incidents, manage alarms, and ensure effective communication with leadership and partner teams
- Proactive Monitoring: Continuously monitor the health of eBay's critical services to identify and address potential issues before they escalate
- Collaborative Problem Solving: Work closely with partner teams to resolve recurring technical issues, onboard new alerts, and develop high-quality Standard Operating Procedures (SOPs)
- Automation and Process Enhancement: Identify and implement opportunities to enhance automation and reduce manual workload, improving overall efficiency
- Solution Development: Collaborate with Architecture, Engineering, and Operations teams to develop solutions that ensure high site availability, reliability and performance
- Enhance Monitoring Tools: Improve tools for monitoring and mitigating site incidents, and conduct reliability audits and tests to strengthen eBay’s reliability and incident management capabilities
Our take
Founded in 1995 as an online auction platform primarily catering to collectibles, eBay quickly emerged as a pioneer in connecting buyers and sellers in the digital realm. This early success propelled eBay to become to globally recognized leader it is today.
In the present landscape, eBay competes with industry giants like Amazon within the C2C eCommerce sector. However, eBay distinguishes itself by fostering an environment where businesses can cultivate and promote their brands on the platform, offering a tailored, community-driven experience for both sellers and buyers. By championing small businesses, eBay attracts sellers and socially conscious consumers, positioning itself in stark contrast to Amazon's corporate image.
The rising consumer interest in sustainability has presented economic opportunities for eBay, particularly as younger demographics gravitate toward purchasing pre-owned items. in response, eBay has directed its marketing efforts toward Gen Z customers and formed partnerships with cultural phenomena like Love Island, further solidifying its appeal among contemporary audiences.
Freddie
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Company benefits
- Comprehensive and competitive health and wellness program designed to meet your unique needs.
- We strive to provide programs that help support both mind and body, including quality healthcare insurance, wellness programs and preventative care.
- Stock Purchase Plans
- Retirement Savings and Pension Plans
- Stock Awards
- Life Insurance and Disability Benefits
- Credit Union Memberships
- Balancing work & life - eBay believes in providing you with the opportunity to be your best self in your professional and personal life. In addition to supporting flexible workstyles including hybrid and remote, eBay offers 4 weeks of paid sabbatical time for every 5 years of service
- Giving back to our community - We provide our employees around the globe with opportunities to have a positive impact on their local communities. Through the eBay Foundation, our company matches donations to eligible nonprofits up to $10,000 per employee per year. And our employee-led volunteer groups organize local giving and volunteering activities throughout the world
Company HQ
Greylands, San Jose, CA
Leadership
Jamie Iannone
(CEO, not founder)Studied at Princeton and Stanford University. Held executive roles at Walmart, Barnes & Noble, and The Children's Place, before becoming CEO of eBay in April 2020.
Salary benchmarks
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