Director of Product Management, DoubleVerify
Billing Settings
$192-272k
+ Equity
Software platform for digital media
Be an early applicant
Software platform for digital media
1001+ employees
Be an early applicant
$192-272k
+ Equity
1001+ employees
Company mission
DV's mission is to give advertisers clarity and confidence in their digital investment - across buying platforms, channels and media formats.
Role
Who you are
- 10+ years product management experience; experience in managing automated internal and external billing processes is a must
- Experience using Salesforce and enterprise billing systems is a must; experience with CPQ and billing functionality preferred
- Strong coordination and negotiation skills with cross-functional teams and ability to move projects forward from nascent stages to execution in a swift manner
- Track record of being a customer advocate that can translate customer behavior and needs into thoughtful product strategy and design
- Excellent communication skills -- ability to write, communicate and present clearly and concisely, including the ability to communicate technical concepts to non-technical stakeholders
- Experience working with Design teams on UI/UX of a product or feature
- Ability to advocate for a solution with a diverse group of partners and stakeholders
- Experience in using qualitative and quantitative data points to derive product vision and priorities
- Self-starter with a passion for technology and problem solving
- AdTech/Online Media industry experience is a plus
What the job involves
- As Director, Billing Settings, you will own the roadmap, and define the long term strategy for client billing & invoicing settings and processes at DoubleVerify
- You will work cross-functionally with a wide network of stakeholders from different departments and levels to ensure that our billing settings processes are streamlined, intuitive and transparent
- You'll have the opportunity to work with a fully integrated group of minds on projects that aim to create best in class products that make it easy for our clients around the world to verify their ads
- Own all billing settings and setup related to DV’s products in our self-service platform
- Serve as the lead product stakeholder for billing by collaborating with other Product teams and Commercial teams to ensure that billing is properly implemented and maintained on DV’s products
- Provide domain expertise and leadership for billing related products, features and functionality as it relates to the self-service platform, via requirements gathering, process design, system changes, testing, analysis and reporting
- Work closely with the Commercial Operations and Finance teams to understand their pain points related to revenue collection and define and implement processes to streamline and optimize, where it meets the client self-service system
- Engage regularly with Commercial Operations teams to examine billing process change requests, and work closely with relevant product owners to determine impact on other systems
- Engage with customers and understand their external billing ecosystems and challenges to streamline and automate their billing process with DV
- Work with customers globally to understand how billing and invoicing processes differ by region and define the strategy to streamline global billing processes as it relates to self-service
- Understand and identify implications on DV’s setup, contracting, order processing, and reporting systems
- Proactively recommend new areas of opportunity to remove friction points in the billing process internally and externally
- Lead continuous improvement initiatives related to billing operational efficiencies
- Document and maintain internal and external billing process flows, driving transparency across the system
- Develop customer journey maps to articulate pain points and improvement paths
- Explore areas where technical integrations between DV systems and external third-party systems can be implemented and leveraged to streamline the billing process, and operationalize and maintain relevant integrations
- Manage vendor relationships for relevant third party integrations
- Define success metrics for new projects and track performance on existing projects as it relates to DV’s ability to recognize revenue
- Partner with the Customer Experience and Product Design teams to deliver wireframes and prototypes to make UI/UX improvements to help customers clearly understand how their settings translate into billing downstream
Our take
The importance of digital advertising continues to grow, but it can be difficult for companies to protect their brand identity online. DoubleVerify solves this problem using software that monitors campaign performance in real-time.
Since it was first launched, DoubleVerify has successfully carved out an impressive market share, and now boasts customers such as digital advertising giant Facebook as long-time customers. Its success is largely owed to the quality of its technology, which far outperforms that of its rivals. DoubleVerify has consolidated its success by expanding the range of languages its tools support. It has also expanded into new markets such as Australia and New Zealand, a key indicator of the company’s continued growth.
The digital ad space is changing constantly, and DoubleVerify will need to remain as agile and adaptive as it is at present in order to compete with rivals such as Tremor and Quantcast. A 2021 IPO was followed by two rounds of funding and several product releases, including a tiered brand suitability tool as well as key executive hires.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Oct 2020
$350m
GROWTH EQUITY VC
Aug 2011
$33m
LATE VC
Total funding: $396.5m
Company benefits
- Health and Fitness Reimbursement
- Unlimited paid time off policy
- Work from home opportunities
- Health insurance
- 401k
- Healthcare coverage
- Virtual company events
- Tuition reimbursement
Company values
- Passion - We are driven
- Accountability - We do what's right (the right way).
- Collaboration - We deliver better together.
- Trailblazing - We invent a way.
Company HQ
SoHo, New York, NY
Articles
Leadership
Mark Zagorski
(CEO (Not Founder))Previously worked as Executive Vice President of Nielsen. Also served as CEO of Telaria and Recruitics.
Salary benchmarks
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