Staff Software Engineer, Toast
Orders Pricing
$151-309k
Salary range dependent on candidate location
Point of sale and management system for restaurants
Be an early applicant
Point of sale and management system for restaurants
1001+ employees
Be an early applicant
$151-309k
Salary range dependent on candidate location
1001+ employees
Company mission
Toast's mission is to enrich the food experience for all.
Role
Who you are
- 8+ years of back-end experience
- Track record of delivering significant products or core capabilities across multiple teams
- Deep experience designing and operating distributed systems, enterprise messaging systems, and microservices at scale
- Expertise with modern web standards and API technologies (e.g. REST, GraphQL), including schema design, evolution, and versioning across many consumers
- Experience owning business-critical services in production — leading incident response and driving long-term reliability improvements
- Strong experience with relational databases and alternative data stores, including data modeling and migrations at scale
- Proven ability to mentor engineers and multiply the effectiveness of a team
- Excellent written and verbal communication; able to build alignment across teams and explain complex tradeoffs to technical and non-technical audiences
- Nice to have: experience with pricing, tax, payments, or other correctness-critical commerce systems
What the job involves
- Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy
- Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love
- We are looking for a Staff Software Engineer to join the Orders Pricing team
- The Orders Pricing team owns how every order is priced — the rules, discounts, taxes, and service charges that determine what a guest pays
- Our pricing engine has to be exactly right, every time, across an immense scale of traffic and every surface an order touches, from the cloud to the point of sale
- The pricing engine is a critical part of the company strategy as we expand into new verticals, encountering new complexities and pricing rules
- As a Staff Software Engineer, you will deliver significant products and core capabilities across teams, serve as the domain expert for pricing, and make the engineers around you more effective
- Correctness at Scale: Pricing has to be right on every order, every time
- Hard Problems: Discounts, taxes, and service charges stack into complex rules — we turn that complexity into a fast, reliable engine that has to keep evolving as Toast enters new verticals
- Technical Leadership Across Teams: You’ll guide the technical direction for the pricing platform, deliver capabilities that many teams build on, and grow the next generation of technical leaders
- Align the technical vision and roadmap for the pricing engine with Toast’s strategy as we expand into new verticals
- Lead the design and delivery of significant products and core capabilities that span multiple teams
- Be the domain expert for pricing — how discounts, taxes, and service charges compose — and the go-to partner for every team whose product touches the price of an order
- Drive architectural decisions for correctness, performance, and scale; author and review technical designs within and beyond the team
- Mentor senior and mid-level engineers, grow future technical leaders, and raise the engineering bar across the team and the broader Orders organization
- Enhance the team’s effectiveness by identifying systemic gaps in tooling, testing, and delivery practices and leading the work to close them
- Set the standard for operational excellence — observability, alerting, incident response, and learning from incidents — and keep pricing highly available in production
- Partner with Product, QA, and engineering leadership to shape priorities, weigh tradeoffs, and turn ambiguous problems into clear, executable plans
- Champion effective use of AI-assisted development across the team
Our take
Running a restaurant means managing a stressful set of elements, all needing to work together seamlessly to create a good experience for diners. Toast helps to streamline processes and puts an end to piles of paperwork by providing a platform whereby tableside ordering, menu modifications, labour management, payroll, and more are all housed in one system that can run from a tablet.
Toast offers restaurant-grade hardware and cloud-based, customisable payment solutions to serve clients from startup through to growth phase, as well as a service for established restaurants. By combining all the digital services a restaurant might need, the platform can act as a comprehensive solution for restaurants of any size, saving restaurateurs from having to invest in a range of technologies.
Toast has over 70,000 restaurants on its books, from food trucks to national brands, and its mobile ordering and payment solutions have made it a recognized brand for consumers. The company's IPO in 2021 saw it valued at over $30 billion, and since then, it has added more features to its product suite, including wholesale and catering order tools. Toast has proven its place as an indispensable player in the restaurant space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
28% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Feb 2020
$400m
SERIES F
Apr 2019
$250m
SERIES E
Total funding: $899m
Company benefits
- Peer and company recognition programs
- Unlimited Vacation
- Sabbatical opportunity after five years
- Professional Development Reimbursement Program
- Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
- Various peer and company recognition programs
- 401(k) and matching
- Medical, Dental, & Vision Coverage
- Mental Health Benefits
- Subsidized backup childcare
Company HQ
Fort Point Channel Landmark District, Boston, MA
Leadership
Steve Fredette
(Co-Founder & President)They studied at MIT before co-founding Klick Mobile in 2009 and spending almost 7 years at Endeca. They left their Management role in June 2012 having co-founded Toast in May.
Aman Narang
(Co-Founder & CEO)Having studied Computer Science at MIT, they worked at Endeca for 5 years. They moved from working as Product Manager to work full-time as President of Toast in 2013, having co-founded it the previous year.
Jonathan Grimm
(Co-Founder & CTO)They also studied Computer Science at MIT before working as an Engineer for Endeca for over 4 years. They worked at Oracle for 5 months prior to co-founding Toast in May 2012.
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