Senior Operations Specialist, Bolt
Marketplace
Building the future of transportation
Be an early applicant
Building the future of transportation
1001+ employees
Be an early applicant
1001+ employees
Company mission
Bolt believes in a future with less car ownership and flexible urban mobility. By bringing reliable on-demand transport to the masses, they’re helping cities evolve towards decreased traffic congestion and pollution
Role
Who you are
- Analytical and strategic; comfortable translating data into portfolio-level decisions
- Hands-on operator: you call drivers, meet fleets, and visit hubs to get ground truth—not just work behind a screen
- Street-smart researcher: you triangulate panel data, internal logs, and field intel to form a confident view amid ambiguity
- Resourceful owner with stakeholder leadership; you align cross-functional teams in English and French and mentor junior operators
- Process & compliance mindset; attentive to details in pricing, payouts, and audit trails
- Fluency with SQL/spreadsheets/BI; familiarity with partner/panel datasets and lightweight automation. Python is a plus
What the job involves
- As a Senior Operations Specialist – Marketplace (France) based in Paris, you will lead the strategy and day-to-day execution for a T1/T2/T3 portfolio, turning data and field insights into decisions that lift marketplace performance
- You’ll own the Financial Planning rhythm and Market Size reviews, safeguard pricing & payouts compliance, shape our competitive positioning, and drive city launches and transitions — balancing hands-on operations with clear strategic planning
- Marketplace Maintenance & FP&A cadence. Run TAM end-to-end and keep Market Size accurate and documented; lead quarterly T3 strategy reviews (targets within tight variance) and drive deep-dives on to keep our books clean
- Pricing & compliance guardrails. Conduct recurring national pricing/payouts audits, surface gaps early, and tighten upstream controls so accurate payments go out on time every month
- Competitive intelligence & deep dives. Build steady competitive datapoints and lightweight collection processes across hubs; ingest partner datasets reliably each week and publish focused studies that inform portfolio moves
- Value proposition & pricing sanity checks. Co-author the annual marketplace strategy & calendar with quarterly refresh; run monthly (T2) and quarterly (T3) pricing sanity checks with clear recommendations
- Support & R&D for decisioning. Maintain inputs for driver net earnings models monthly and raise the bar on internal support quality; incubate practical analysis/forecasting tools that improve pricing and performance calls
- Expansion & transitions. Support launches to extend coverage, contribute to driver ramp and incremental rides, and ensure smooth handover of new cities with crisp city profiling for P&L owners
Our take
Bolt is another company in the competitive ride-sharing market that's trying to take market share away from Uber in London and Europe more broadly. They operate in 100 cities and have over 25 million customers
Their strategy is to focus on markets where Uber used to have a monopoly and then they come in with a better offering for drivers
Bolt has the ability to grow aggressively for now as they're well financed. They face a similar to challenge to Uber in that no company in this space has established a profitable business model that isn't propped up by investors with deep pockets. Creating a sustainable model that's better for drivers than Uber is the way Bolt can win
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 9 rounds)
Jan 2022
$732.1m
SERIES F
Aug 2021
$699.5m
LATE VC
Total funding: $2.0bn
Company benefits
- Work from home opportunities
Company HQ
Veerenni, Tallinn, Harju County
Leadership
Markus Villig
(CEO)Markus left his Computer Science degree to start Bolt (then Taxify) aged 19
Salary benchmarks
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