Senior User Researcher, AuditBoard
Internationalization
£100-125k
+ 15% Bonus
Governance, risk, and compliance software
Open for applications
Governance, risk, and compliance software
501-1000 employees
Open for applications
£100-125k
+ 15% Bonus
501-1000 employees
Company mission
To transform the way enterprises manage their audit, risk, and compliance programs.
Role
Who you are
- Our ideal candidate is someone who loves to collaborate with others, but can also independently drive research end-to-end embedded within a product team, and mentor others
- Bachelor's degree in Anthropology, Human-Computer Interaction (HCI), Human Factors, Psychology, Sociology, or a related field or equivalent practical experience
- 8 years+ of direct experience or equivalent combination of education and experience in market, product, customer, user experience, or academic research
- Experience working embedded within product teams. Partnering and mentoring stakeholders, designers, PM, and engineers
- Demonstrable research skills with a portfolio that showcases a breadth of approaches and methodologies (portfolio required)
- Extensive experience defining, planning and executing research studies including outlining objectives, goals, and timelines
- Expert understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the product development process
- Excellent leadership, communication and collaboration skills
- Experience working with and presenting research results to senior stakeholders
- Ability to work independently with limited supervision on research projects, including problem solving and critical thinking
- Experience in researching applications for complex business environments and processes, particularly in the enterprise or data-intensive domain
What the job involves
- We are looking for a talented senior product designer who is excited by the challenge of transforming the work of audit, risk, and compliance teams everywhere
- This position demands a high level of output in a fast-paced environment, but also offers opportunity for growth in a fast scaling business
- In this role, you will bridge real-world business challenges with intuitive user experience
- You will also have the opportunity to help shape AuditBoard’s product research and discovery processes as we scale
- We are looking for someone who will serve as a mentor to other UX researchers and inspire a culture of innovation, growth, and development
- Be a self-starter. Discover high-value opportunities and prioritize ruthlessly to maximize user and business impact. Lead multiple strategic research projects end-to-end, including managing ambiguity, complexity, and a mixed methods approach. Support other team members to ensure success
- Collaborate to drive value. Drive collaboration across teams to maximize the impact of insights to overall product outcomes. Leverage collaboration with product managers, engineers, customers, subject-matter experts and fellow designers to balance business needs and user needs
- Voice of the user. Influences and drives key product decisions by independently designing experiments and performing research studies, throughout all stages of the product life cycle
- Advocate and influence designs that capture holistic context (brand, support, onboarding, sales etc.) and every touch point in the user’s experience. Raises our design bar by informing decisions that elevate our experiences so that they are not just visually appealing but intuitive and user-centric
- Measure success. Takes responsibility for the quality and success of their product teams', the end-product, the end-users, and the business goals. Consistently measures success of work, tying it back to business-relevant outcomes
- Make an impact. Responsible for advocating for research with your stakeholders and product teams'. Guiding them on best practices and enabling them to conduct their own research
- Influences strategy and contributes to user experience vision and user interface standards for the entire product suite, helps evolve product toward unified design vision that drives significant business value
- Lead and mentor. Provides research leadership to the product, engineering, and design organization
- Inspires and coaches other team members by providing constructive feedback proactively, while also learning from those who have different experiences than yourself. Be willing to give and solicit feedback to make yourself and your work better
Our take
AuditBoard provides risk and compliance software for large businesses. The company's founders spent years working at the Big Four and other global enterprises, and realised that many audit activities were still taking place in Excel sheets, or using legacy software like IBM's OpenPages, which haven't kept up to date with the latest reporting requirements.
The result was an end-to-end platform for managing risk, which helps enterprises to streamline internal audit, SOX compliance, controls management, risk management, and security compliance. The top-rated cloud-based platform has won numerous awards, with the company being consistently named the market leader in Audit Management.
The company's current client list of 2000+ includes Boeing, Activision, and Priceline, and includes almost half of the Fortune 500 companies. It continues to experience rapid customer growth, with revenues in excess of $100 million with a 60% annual growth rate. The company has been ranked as one of the fastest-growing tech companies in North America for the last three years in a row, and was acquired by private equity firm Hg in 2024 for a reported $3 billion.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
36% employee growth in 12 months
Company
Funding (2 rounds)
Aug 2018
$40m
SERIES B
Apr 2017
$3.6m
SERIES A
Total funding: $43.6m
Company benefits
- Vision and dental insurance
- 8-16 weeks paid parental leave
- Company equity
- Work from home opportunities
- Health insurance
Company HQ
Cerritos, CA
Leadership
Daniel Kim
(Co-Chair of the Board & Senior Advisor)Co-founded AuditBoard in 2014, and served as co-CEO until July 2020. Former Global Director of Internal Audit at Quiksilver and Executive Director, Corporate Audit and Compliance at International Rectifier.
Jay Lee
(Co-Chair of the Board & Senior Advisor)Co-founded AuditBoard in 2014, and served as co-CEO until July 2020. Former VP of CounterPoint, and was SVP & CFO at Tomich Brothers Seafood.
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