Implementation Lead, Budbee

Salary not provided

Postman

Mid and Senior level

Amsterdam

More information about location

eCommerce shopping solutions

Be an early applicant

eCommerce shopping solutions

201-500 employees

B2BLogisticsSupply ChainMobile

Be an early applicant

Salary not provided

Postman

Mid and Senior level

Amsterdam

More information about location

201-500 employees

B2BLogisticsSupply ChainMobile

Company mission

To make the online shopping experience easier.

Job

Company

Role

Who you are

You thrive where commercial strategy meets technical delivery
You're structured, proactive, and solution-oriented — but also curious and adaptable enough to navigate complexity with confidence
You know how to translate technical concepts into business value, and you take pride in turning complex integrations into smooth, successful launches
University degree in business, engineering, or a related field
3–5 years of experience in e-commerce or logistics, preferably in implementation, technical account management, or commercial excellence
Understanding of API integrations — hands-on experience with Postman or similar tools is a plus
Excellent communication and presentation skills in English and Dutch; additional European languages are a strong advantage
Commercial mindset with a proven ability to shorten time-to-market and improve onboarding processes
Based in Amsterdam, with flexibility to travel internationally when required (office-first position)
Even if you don’t tick every box, we still encourage you to apply. What matters most to us is your motivation
We’re looking for people who want to make an impact. If you’re curious, driven, and excited to grow, we’re excited to meet you. Most of what we learn happens on the job, and we’re more than happy to teach you along the way

What the job involves

Instabee is looking for a commercially-driven, tech-savvy, and hands-on Implementation Manager to join our Integration & Tech Sales team in Amsterdam
This is a role where technical expertise meets commercial impact — and where your work directly shapes how merchants experience Instabee from day one
You will play a key role in enabling and continuously improving our merchant offerings via API integrations, ensuring a smooth and fast go-to-market experience
By collaborating closely with commercial, product, tech, and operations teams, you'll drive integrations that make it simple and efficient for merchants to launch Instabee's services for their customers
In the highly competitive delivery space, speed and quality matter. As an Implementation Manager, you'll be the driving force behind getting merchants live faster — while making sure Instabee's solutions deliver real value from the very start
Drive the technical value proposition in complex deal cycles, aligning integration roadmaps with business objectives to remove friction and accelerate merchant launches
Take full ownership of onboarding and integrations for new merchants, ensuring an excellent and seamless launch experience
Partner with commercial teams to accelerate go-to-market timelines, ensuring merchants can quickly leverage Instabee's solutions
Work cross-functionally with tech, product, and operations to simplify complex integrations and solve challenges in real time
Monitor integration and performance data to identify improvement areas and proactively strengthen our processes
Build and maintain strong relationships with merchants that go well beyond launch — acting as a trusted long-term partner

Our take

Last-mile delivery company Budbee specialises in eCommerce parcel delivery, delivering directly to customers’ homes or through its expansive network of smart parcel lockers. Providing same or next-day delivery options is an increasingly desirable option for consumers, and Budbee’s sustainable and innovative delivery systems have seen more than 35 million people across 5 countries benefit from these options.

The last-mile delivery space is more competitive than ever, with even major players like Instacart and JustEat navigating economic headwinds. While Budbee operates in a different segment, its strategic 2022 merger with Intabox, forming the new parent company Instabee, was a timely move to future-proof its operations, Instabee now houses three consumer-facing brands, Budbee, Instabox, and Porterbuddy, and partners with leading retailers like H&M, Zalando, and Inditex.

Though part of a larger group, Budbee continues to operate under its own brand, retaining its identity while benefiting from shared infrastructure and market strength. With a post-merger valuation of $1.7B, Budbee and its Instabee partners are ready to lead the charge in reshaping last-mile logistics across Europe.