Account Manager, Therabody
UK & Ireland, Maternity Cover 14-Month Fixed-Term
3 days a week in office
Wellness technology & device manufacturer
Open for applications
Wellness technology & device manufacturer
201-500 employees
Open for applications
3 days a week in office
201-500 employees
Company mission
To help people do more of what they love in new ways.
Role
Who you are
- The ideal candidate will have a passion for helping others and a drive for providing exceptional customer service
- Bachelor's degree in business or equivalent experience
- Proven experience in account management, with a successful track record of meeting and exceeding sales targets
- Knowledge of customer base
- Analytical skills with the ability to interpret data, generate insights, and make data-driven decisions
- Excellent project management skills, with the ability to prioritise tasks, meet deadlines, and manage multiple projects simultaneously
- Strong interpersonal and communication skills to collaborate effectively with cross-functional teams and external stakeholders
- Proactive and self-motivated with a passion for staying ahead of industry trends and best practices
- Experience in the Beauty and Wellness sectors desirable, but not essential
What the job involves
- We’re looking for a dedicated and personable account manager to maintain our Specialist Retail accounts in the UK & Ireland and serve as our main point of contact
- Responsible for the account management of key retail partners, this role will be required to create and maintain good working relationships with internal teams and external customers to ensure we continuously work towards growth in our key accounts
- The successful candidate is required to develop and execute the strategy for the key accounts, in accordance with the channel business strategy
- In this role you will work closely with the Channel Manager and Marketing Manager
- Management of key accounts including negotiating and securing partnership agreements
- Be the key day to day contact for customer business relationships
- Review and evaluate business performance on a regular basis
- Responsible for forecasting, business call updates and risk and opportunity management
- Drive promotional plans, coordinate product launches, and communicate pricing strategies across the channel
- Identify upsell, cross-sell, and ranging opportunities
- Be confident in managing both wholesale and consignment accounts. Work closely with our staffing agency in developing retail store strategies. Support retail teams to consistently deliver results through an elevated in-store experience
- Manage and coordinate product listings, including product descriptions, images, pricing, and inventory availability
- Track and report on the return on investment for various account initiatives
- Meet regularly with other team members to discuss progress and find new ways to improve business
- Generate progress reports for clients and senior leaders within the organisation
- Conduct regular market analysis to identifying new opportunities and stay informed about industry trends and competitors
- Collaborate with cross-functional teams, including marketing, product development, and operations to ensure alignment across the business
- Where relevant, support the onboarding and management of new business opportunities and securing partnership agreements
Salary benchmarks
Our take
Therabody manufactures and sells products specially designed for non-invasive pain management. The company was established after the founder suffered a traumatic motorcycle accident that inspired him to create medical devices for pain management and recovery as an alternative to surgery or pain medication.
Its percussive massage therapy devices are widely used to reduce tension and accelerate recovery. Professional sports teams, athletes, and physical therapists in over 60 countries rely on these devices, with notable partnerships including Manchester United football club.
With backing from over 100 influential figures across sports, business, culture, and entertainment - including Jay-Z, Kevin Hart, and Aaron Rodgers - Therabody has attracted significant attention. And its recent collaboration with Garmin to enhance athletic performance through smarter, data-driven recovery solutions sets the stage for future growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-18% employee growth in 12 months
Company
Company benefits
- Unlimited PTO: Take the time you need. Our generous time-off policies provide the flexibility you need
- Comprehensive health benefits: Our package includes medical, dental, vision, maternity, and paternity support, and a 401K program
- Company-wide wellness days: We prioritize work-life balance with company-wide wellness days and scheduled daily wellness breaks
- Employee referral program: Talented people know talented people. Team members who help us find them receive a generous referral bonus
- Employee discounts: Enjoy an exclusive year-round discount on Therabody Products for friends and family
- Free Therabody products: Every employee gets their very own Theragun device and other complimentary Therabody wellness solutions
Company HQ
Westwood, Los Angeles, CA
Leadership
Monty Sharma
(CEO)Joined Therabody in 2023 as the CEO. Prior to this, they were the CEO at The Better Being Co, Jenny Craig, Curves, Atkins Nutritionals, Naked Juice, and EAS.
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