Finance Operations and Systems Specialist, Resolver
Risk-intelligence software
Be an early applicant
Risk-intelligence software
201-500 employees
Be an early applicant
201-500 employees
Company mission
To create a digital world that is safe for everyone.
Role
Who you are
- You’re technically savvy with a vested interested in discovering and learning new programs and tools that can help with long-term efficiency across the board
- Reporting into the Director of Finance, the Financial Operations and Systems Specialist will play an instrumental role in building efficiency for a best in class finance team
- Bachelor’s degree in Finance, Accounting, Business Administration or related field
- 2-3 years’ work experience in a related field
- Professional designation is progress or completed are a plus, but not required (CA)
- Intermediate Excel/Google sheet skills (V-lookup, pivot tables, complex formulas, macros, etc.) are an asset
- Experience with BI tools or data analysis (Power BI, Tableau, Looker) is a plus
- Experience working with Sage Intacct (accounting software), Salesforce (CRM) and Financial Force, Concur (Employee expenses), and Mavenlink (PS tool) is an asset
What the job involves
- We are searching for a Financial Operations and Systems Specialist to join our growing Finance team to help us dynamically optimize our systems. This role gives you the opportunity to help revitalize our finance processes by uncovering inefficiencies and increasing connectivity to help drive our teams growth
- Your hunger for curiosity and problem solving allows you to get to the bottom of complex issues and come up with effective long term solutions. You can own daily finance checks and balances while keeping an eye on the bigger picture of process improvement
- Systems and Data Management (40%)
- Measures of Success: High accuracy and integrity of financial data across all systems. Timely completion of system reconciliations, uploads, and audits. Minimal system downtime or disruptions for finance operations
- Maintain and administer finance systems (ERP, Expense Management Tooling, among others)
- Ensure high data integrity across multiple platforms, reconciling discrepancies and resolving errors
- Perform regular system audits, data validation, and reconciliations between systems and the GL
- Support integrations, imports and exports between systems, even when APIs are not available
- Process Improvement and Automation (30%)
- Measures of Success: Documented and standardized workflows for key finance processes. Reduction in manual effort or process cycle time (e.g., faster month-end close). Positive feedback from internal stakeholders on process efficiency. Number of processes successfully improved or optimized per quarter/year
- Identify inefficiencies in finance and operational workflows and propose improvements
- Standardize recurring processes to increase accuracy and reduce manual work
- Collaborate with finance and cross-functional teams to implement best practices
- Monitor process performance and recommend adjustments as business needs evolve
- Automation & Documentation (20%)
- Measures of Success: Increased automation of recurring tasks, reducing manual work hours. Comprehensive and up-to-date process and system documentation available for the team. Successful adoption of new tools or automated workflows by the finance team. Reduction in errors due to clearer process documentation and automated checks
- Create templates, scripts, or reports to automate repetitive tasks and data flows
- Document workflows, processes, and system procedures to ensure continuity and scalability
- Maintain process guides and checklists for critical finance operations
- Support adoption of new tools and technologies to streamline operations
- Cross-Functional Support & Backup (10%)
- Act as a point of contact for finance-related inquiries
- Coordinate between FP&A and Accounting teams to ensure clear understanding of how financial data, reporting, and operational processes impact each function
- Provide backup coverage for core finance functions, including AP, AR, and month-end close tasks
- Collaborate with parent company finance teams to ensure accurate reporting and compliance
- Support ad hoc projects and requests from business units or leadership
Our take
Resolver, formerly Crisp, is a pre-eminent name in the now-crowded field of social media monitoring services. The company was founded with the objective of identifying internet-based threats to children, and has since evolved into a provider of wider digital marketing services for its clients through the use of sophisticated artificial intelligence tools and a growing team of analysts.
After an acquisition by U.S. risk giant Kroll in 2024, Resolver is looking to synergise its services with its new parent company. Combining AI technology and real-time alerts with Kroll’s risk advisory expertise should significantly expand the value of Kroll’s offerings.
Perhaps the biggest reason for Resolver's former iteration as Crisp's success to date is its roots in online harm-detection. For example, the reputation it has built through operating in environments where analysts simply cannot make mistakes has been crucial to winning the trust of over 1000 brands. Resolver must hope that under new ownership, that reputation will be furnished rather than diluted.
Steph
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Funding (1 round)
Oct 2018
$25m
GROWTH EQUITY VC
Total funding: $25m
Company benefits
- 33 days holiday including Bank Holidays
- Critical Illness
- Life Insurance Cover
- Healthcare Cash Plan
- An attractive pension
- Cycle to Work Scheme and Commuter Loans to help your journey to work
- Employees perks with freebies, discounts, rewards and more
- Free yoga classes twice a week
- Subsidised gym membership
Company HQ
Leeds City Centre, Leeds, UK
Leadership
Adam Hildreth
(Founder)Prior to founding Crisp in 2005, they were Managing Director of Dubit.
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