Head of Process Architecture & Policy Management, Solaris
€110-125k
Banking-as-a-Service platform
Open for applications
Banking-as-a-Service platform
501-1000 employees
Open for applications
€110-125k
501-1000 employees
Company mission
To create a world where financial services seamlessly sync with life.
Role
Who you are
- Depending on your level of experience, your responsibilities and scope of role will range. We don’t care much about fancy titles, but rather about real personal and professional development, as laid out in our learning framework. Let’s figure together out how you can contribute to our team
- Master’s degree in Business Administration, Economics, Finance, Business Informatics, or a Bachelor with related additional trainings in the related fields
- Deep, provable expertise in the German banking regulatory environment, with a highly specialized focus on MaRisk (Mindestanforderungen an das Risikomanagement), particularly regarding the Schriftlich fixierte Ordnung (SfO)
- Strong background in Business Process Management (BPM) methodologies and enterprise architecture. High proficiency in process modeling standards (e.g., BPMN 2.0)
- Proven track record of applying process optimization methodologies such as Lean Management or Six Sigma (Green/Black Belt certification is a strong plus)
- Solid understanding of process automation tools, IT architecture, and digital transformation within the financial sector
- Fluent in both German (mandatory for regulatory documentation) and English (written and spoken)
- Strong emotional intelligence to guide a team, manage resistance to change, and foster a collaborative work environment
- Comfortable working with AI tools, thinking critically about AI outputs, and contributing to a culture of responsible AI use. We expect you to demonstrate comfort with AI-assisted workflows and a willingness to continuously develop their AI capabilities as the technology evolves
- Exceptional communication skills with the ability to translate complex regulatory or technical concepts into clear, actionable language for diverse stakeholders (ranging from developers to Board members)
- Ability to uphold regulatory standards and enforce policy adherence across all levels of the organization with diplomacy and firmness
- While job ads usually paint an ideal picture of a candidate, studies show that most applicants meet an average of 60% of the criteria. Unfortunately, many promising candidates tend to apply only if they meet all the criteria. So if you think you have what it takes, but don't necessarily meet every single item in the job description, please contact us anyway. We'd love to talk with you and find out if you might be a good fit for us
What the job involves
- We are seeking an experienced and strategically minded Head of Process Architecture & Policy Management to lead our organizational and procedural governance
- In this critical leadership role, you will hold end-to-end responsibility for the institution’s overarching process landscape and enterprise architecture
- You will serve as the principal owner of the "Written Order Process" (Schriftlich fixierte Ordnung – SfO), ensuring that all corporate policies, procedures, and internal controls comply with German regulatory requirements (specifically BaFin and MaRisk)
- You will bridge the gap between regulatory compliance and operational excellence by driving continuous E2E process improvements, digitalization, AI, and the standardization of workflows across all business units
- Own, administer, and continuously develop the Schriftlich fixierte Ordnung (SfO) in strict adherence to MaRisk (specifically AT 5 / AT 6) and the German Banking Act (KWG)
- Establish a robust governance framework for the creation, approval, and lifecycle management of all internal corporate policies, guidelines, and standard operating procedures (SOPs)
- Act as the primary point of contact for internal and external auditors regarding procedural documentation, process controls, and operational risk mitigation
- Define and maintain the overarching enterprise process architecture, ensuring alignment with the bank’s strategic and IT target operating models
- Guide the mapping and documentation of cross-functional, end-to-end (E2E) processes to eliminate siloes between front-office, back-office, and IT
- Oversee the administration and utilization of Business Process Management (BPM) software (e.g. , Signavio, ARIS, or similar platforms) to maintain a single source of truth for all process models
- Identify bottlenecks, inefficiencies, and risks within existing workflows
- Lead cross-functional initiatives to redesign and optimize processes
- Act as a key driver for process automation (e.g. , RPA, workflow automation, AI) and digitalization efforts, translating business needs into actionable IT requirements
- Establish and monitor process KPIs and SLAs to ensure operational efficiency, quality control, and cost reduction
Our take
Many obstacles in place prevent companies from offering their own financial services. Complex and high-cost processes mean that companies find it difficult to build their own banking systems or even apply for a banking license. This can stunt development as it reduces a company's growth and expansion options.
Solaris offers a Banking-as-a-Service platform that allows companies to seamlessly integrate financial services within their existing operations, removing traditional hurdles that companies would have to face. The company differs from the competition through the use of an API for optimal integration. It also holds a full German banking license, granting it an efficient position to deal with any red tape and complex processes, taking this strain away from companies.
Through moves such as its acquisition of MER, as well as many other collaborations, Solaris has paved the way for increased operations across Europe to now offer significant market coverage. In the long run, the company aims to be the core banking service across Europe and a foundational platform through which all companies integrate financial services into their ecosystem.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-2% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Feb 2025
$160.6m
SERIES G
Mar 2024
$104.5m
SERIES F
Total funding: $748.6m
Company benefits
- Learning & development budget
- Remote working allowance
- Free online yoga
- Referral program
- Mental healthcare service
- Public transport allowance
- Partial lunch reimbursement
- Additional vacation days
- Glasses for laptop work
- Fruits and drinks at the office
- Volunteering days
Company HQ
Wrangelkiez, Berlin, BE
Leadership
Carsten Höltkemeyer
(CEO)Joined Solaris in 2022 as CEO. They are also an Executive Chairman at auxmoney. Previously they were the CFO of Merchant Services at Nets Group. CFO of Concardis Payment Group at Concardis, and a General Manager of Barclaycard Hamburg.
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