Strategic Account Executive, Ada
AI customer service company
Open for applications
AI customer service company
501-1000 employees
Open for applications
501-1000 employees
Company mission
To repair broken brand interactions and restore the customer experience.
Role
Who you are
- Are you a dynamic sales professional with a passion for building client relationships and driving revenue growth?
- If you're driven, results-oriented, and thrive in a fast-paced environment, we want to hear from you!
- You have 5-10 years of Account Executive experience selling B2B SaaS solutions into Strategic and Enterprise accounts
- Proven track record of achieving and exceeding quotas
- Demonstrated experience prospecting and building pipeline in a competitive market
- Proven ability to sell into the C-Level and navigate complex cycles
- You thrive in a fast-paced environment and enjoy being a team player to those around you
- You have strong sales acumen, executive presence, effective time management and organization skills
- Prior experience in customer service automation and/or Generative AI sales is considered a plus
- You are open to travel for client visits
What the job involves
- We're seeking a talented Strategic Account Executive to expand our client base and deliver exceptional solutions to our valued customers
- Own the entire sales motion for Strategic accounts
- Manage and close expansion opportunities within your existing customer base
- Build and maintain a strong sales pipeline alongside Sales Development Representatives, achieving net-new business quotas
- Develop a territory plan that supports the successful execution and achievement of sales targets
- Accurately forecast quarterly results to Sales Leadership
- Collaborate closely with Customer Solutions Consultants to deliver impactful product demos to key stakeholders
- Become an expert on all things Ada and be able to effectively communicate our value proposition to all levels, including C-Suite executives
Application process
- Thank you for your interest in joining us at Ada. Due to the high volume of applications, we will only contact candidates whose qualifications match closely to the requirements of the position
- We appreciate the time you have invested in learning more about us
Our take
More and more, customer interactions are moving online. There is an increasing need for automated solutions to handle high demand and ensure positive customers experiences. Ada is the leading technology provider of Automated Brand Interactions. Its bots rely on artificial intelligence to answer customers’ sales and service questions, empowering companies with digital-first, omnichannel experiences at scale.
The company has automated billions of brand interactions and supports over 320 brands across the globe including Zoom, Facebook and Square. Its technology includes a no-code platform, which lends to its popularity. Ada has focused on expanding its product suite and generative AI capabilities as it sets out to optimize all customer experiences across the board.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-29% employee growth in 12 months
Company
Company benefits
- Generous stock option plan
- Unlimited vacation
- Wellness account
- Extended health coverage
- Dental/optical/travel insurance
- Life insurance
- Employee and family assistance plan
- Flexible work schedule
- Digital first, fully remote with WFH budget
- In-house social worker
- Paid parental leave for Canadian and U.S. residents
- Development opportunities
Company HQ
Wellington Place, Toronto, ON
Leadership
Mike Murchison
(CEO & Co-founder)Previously co-founded Nucleus, Atlus, WhatsNext Lab and Volley.
David Hariri
(Designer, Developer & Co-founder)Experience as Developer for Teehan+Lax, and co-founder of Volley.
Share this job
View 17 more jobs at Ada