Senior Finance Associate, Vestwell

• Bachelor’s degree in Finance, Accounting, or a related field
• 3-5 years of experience in billing, accounts receivable, or finance operations
• Proficiency in Excel; experience with billing software and accounting systems is a plus
• Strong organizational and problem-solving skills
• Excellent communication skills, both written and verbal
• Ability to work independently and as part of a team
• Attention to detail and commitment to accuracy

Desirable

• At Vestwell, our people make all the difference
• As we continue to scale our Government State Savings business, we are looking to add a Senior Associate to our billing team within the Finance department
• As a Sr.Finance Associate on the Billing Team, you will play a critical role in ensuring smooth and accurate billing operations for our state agency partners and external program participants
• You will be responsible for managing customer profiles, preparing invoices and revenue calculation packages, and monitoring accounts receivable to support the financial health of the business
• Your role will involve frequent interaction with state agency partners, internal teams, and cross-functional stakeholders to resolve issues and facilitate timely payments
• You will also contribute to financial reporting, reconciliation tasks, and process improvement — with the opportunity to participate in system implementations that optimize billing software and operational efficiency
• As a Senior Finance Associate, you will serve as a strategic individual contributor responsible for end-to-end billing operations, collections, and revenue reconciliation within the Government State Savings business
• This role requires independent judgment, attention to detail, and ownership of processes to ensure accurate and timely invoicing, cash collection, and internal reporting
• You will act as a key partner to internal stakeholders and external state agency clients, helping to maintain financial accuracy and operational efficiency
• Billing Operations
• Review state agency and partner contracts; create and maintain customer profiles; manage new program subscriptions; and prepare invoices and revenue calculation packages for monthly and quarterly billing cycles
• Process invoices and payments to state agencies in accordance with contractual terms and internal approval workflows
• Maintain up-to-date reference documentation for all client contracts and fee schedules, updating as agreements are executed or amended
• Collect proper approvals for revenue calculation packages prior to submission
• Revenue & Account Reconciliation
• Reconcile billing-related balance sheet accounts, including deferred revenue and accounts receivable, ensuring accuracy and completeness
• Reconcile bank accounts on a daily and/or weekly basis throughout the month
• Compare periodic reporting to the P&L and identify and document variances
• Track and reconcile invoices from external partners against expenses accrued; identify and process necessary adjustments
• Collections Management
• Own the end-to-end collections process, monitoring overdue invoices, resolving disputes, and escalating issues as necessary to optimize cash flow
• Respond promptly to internal and external inquiries regarding payment status
• Process and record payments; resolve returned or failed payments with appropriate follow-up
• Internal & Cross-Functional Collaboration
• Serve as the key Billing department point of contact for internal teams — including Operations, Compliance, FP&A, and Legal — and for external state agency partners
• Coordinate internal responses to partner and state agency inquiries, closing the loop with clear and timely communication
• Support cross-functional workflows related to new program launches, contract changes, and operational updates affecting billing
• Financial Analysis & Reporting
• Compile reports required for monthly and quarterly revenue and cost of revenue calculations
• Utilize billing and accounting system data to perform ad hoc analyses, support internal and external reporting needs, and inform operational improvements
• Collect and organize documentation required for external auditors; support audit readiness by maintaining current and well-documented records
• Month-End & Quarter-End Close
• Participate in month-end, quarter-end, and year-end close processes, ensuring accurate revenue recognition and accounting compliance
• Prepare and post journal entries related to billing activity; assist with reconciliations and variance analysis
• Support financial reporting requirements related to government savings programs
• System & Process Improvements
• Assist in implementing new billing software and system enhancements to streamline operations and improve efficiency
• Identify opportunities to automate and improve reconciliation workflows, approval processes, and documentation practices as the team scales
• Independent Judgment & Decision-Making
• Exercise discretion in resolving billing discrepancies, determining escalation needs, and recommending process improvements
• Take ownership of your work and proactively surface issues, risks, and opportunities to the Senior Manager

• Our interview process starts the same for every candidate with 1-2 introductory conversations to learn more about your background, interests, and what you're looking for, while also giving you the opportunity to learn more about Vestwell and the team
• From there, the process varies by role but typically includes a skills or experience-based assessment, such as a coding interview, portfolio review, or deeper discussion of your relevant experience
• Successful candidates then move on to a virtual or in-person interview panel
• Before extending an offer, we complete a reference check with a current or former manager and a peer
• Throughout the process, we prioritize transparency, clear communication, and minimizing surprises