Senior Product Manager, Coursera

• 4+ years of product management experience, including ownership of a platform or internal tooling product
• Experience working with messaging technologies (e.g., email systems, push notifications, or in-app messaging)
• Strong technical fluency; able to work closely with engineering on system design and integration
• Proven ability to define strategy, manage roadmaps, and execute cross-functional projects
• Excellent written and verbal communication skills
• Experience with data-driven decision-making and A/B testing

Desirable

• As the Senior Product Manager for Coursera’s Notification Platform, you will lead the strategy and execution of how we communicate with learners across email, push, and in-app channels
• This role is part of the Engagement team at Coursera and is critical to driving engagement and retention for learners throughout their journey
• You’ll work cross-functionally with Engineering, Marketing, Data Science, and Core Product teams to build a unified, scalable, and compliant notification system
• Your work will ensure that learners receive timely, relevant, and high-quality messaging—from transactional confirmations to behavioral nudges and lifecycle campaigns
• This is a highly visible, systems-oriented role that combines product craft, platform thinking, and user empathy to support both our consumer and enterprise businesses
• Own the strategy, roadmap, and execution for Coursera’s Notification Platform (email, push, in-app messaging)
• Work with product teams across Coursera to define when and how transactional messages are triggered across core user flows
• Collaborate with marketing and lifecycle teams to support campaign delivery and personalization
• Collaborate with design on standardizing notification templates (e.g. emails)
• Define and maintain notification standards, templates, and governance to ensure consistency, clarity, and brand alignment
• Monitor and improve performance metrics such as deliverability, engagement, latency, and unsubscribe rates