Technical Programme Manager, Kraken.tech
$130-180k
Offers equity
End-to-end, AI powered operating system for utilities
Be an early applicant
End-to-end, AI powered operating system for utilities
1001+ employees
Be an early applicant
$130-180k
Offers equity
1001+ employees
Company mission
To make a big green dent in the universe by helping utilities transform their operations to improve the lives of 1 billion people by accelerating the energy transition.
Role
Who you are
- Proactive Communication: Regularly and transparently communicate progress, risks, and dependencies
- Facilitation & Mediation: Act as a facilitator and mediator to resolve technical or other disagreements and ensure smooth collaboration between teams
- Technical Understanding: Possess a strong understanding of the underlying functional architecture of the involved domains
- Relationship Building: Build strong working relationships with engineers, product managers and client delivery
- Focus on User Value: Always keep the end-user experience and desired outcome at the forefront of technical decision-making
- Pragmatism & Problem-Solving: Be pragmatic in finding solutions and effectively troubleshoot technical challenges
- Strong written and spoken communicator
- Proven track record of timely execution of priorities, creation of realistic visions, and cross-functional stakeholder management
What the job involves
- At Kraken the Programme Manager (TPM) plays a crucial role in orchestrating the technical delivery of specific product features and functionality that drive prioritised client outcomes
- Their main responsibility is to bridge domain boundaries, while ensuring alignment of goals, delivery, dependencies, planning and communications between the impacted teams, and ultimately, enable the successful delivery of client outcomes tied to defined product features and functionality
- Cross-Domain Alignment: Facilitate technical alignment and dependency management across multiple domain teams contributing to the specific outcome
- Delivery Planning: Drive the planning of delivery within the client engineering team, ensuring delivery is sequenced for the most efficient use of developer time
- Risk and Issue Management: Identify, track, and mitigate risks and issues that could impact the delivery of the outcome across domains
- Cross Domain Outcome Compatibility: Understand the high-level technical designs across contributing domains and ensure they are compatible and support the desired outcome
- Identification: Proactively identify dependencies between product teams required for delivery of a desired client outcome
- Coordination: Facilitate communication and coordination between dependent teams to ensure timely delivery of necessary components, including APIs
- Dependency Tracking: Maintain a clear view of cross-domain dependencies and their status
- Central Point of Contact: Serve as a central technical point of contact for the Client Engineering Team, bridging communication gaps between domain product teams and client delivery
- Facilitating Technical Discussions: Organise and facilitate technical meetings and workshops involving members from different domain teams. These meetings can start from initial discovery to implementation, success tacking and retrospectives
- Information Sharing: Ensure timely and effective sharing of technical information, progress updates, and potential roadblocks across all relevant teams and stakeholders
- Ensuring Consistency: Promote and ensure adherence to consistent technical standards, security best practices, and architectural guidelines across contributing domains for a unified experience
- Quality Assurance Coordination: Collaborate with teams across domains to ensure comprehensive testing of the end-to-end user experience. This can be extended to include beta group testing with the client(s)
- Performance & Scalability: Work with domain and platform teams to ensure the technical solutions meet the performance and scalability requirements of the overall user experience and uphold Kraken SLO/A standards
- Identifying Bottlenecks: Identify technical bottlenecks and inefficiencies in the cross-domain development process
- Driving Improvements: Propose and drive process improvements to enhance collaboration, communication, and delivery efficiency across domain teams
- Cross-Domain Documentation: Ensure the creation and maintenance of relevant technical documentation within Kraken Docs that spans across domains for the specific outcome (internally and externally)
Our take
Kraken is an AI-powered platform for utilities, helping energy, water, and telecom companies automate their operations and improve customer service. Its an end-to-end solution making it easier for utilities to improve and cut costs while also enhancing their service quality.
Its success speaks for itself too, with clients like EDF, Tokyo Gas, and Octopus Energy. With over 60M customer accounts managed across 30 countries, Kraken is making waves by reducing operational costs by 40%, proving its ability to deliver results.
Most recently, the company acquired Jedlix, a leader in smart EV charging. This deal expands Kraken's ability to offer smarter, greener charging solutions and is a sure way for the company to see even more success as it continues to scale globally.
Kirsty
Company Specialist at Welcome to the Jungle
Meet the team
17 people
Nina Möger, Transformation Director
Insights
Company
Funding (last 2 of 4 rounds)
Sep 2019
$0.2m
GRANT
Dec 2017
$7.5m
SERIES A
Total funding: $8.7m
Company benefits
- Equity option scheme: Everyone who works at Kraken owns a part of the business with shares in the Octopus Energy Group. So as the company grows we all benefit
- Holidays: We don't count your holiday days. We trust everyone to work hard and take as much time off as they need
- Flexible working: We're happy for you to work in a way that's best for you. Need to pick the kids up from school or work from home? That's not a problem. It's important to us that everyone has a positive work-life balance
- Free breakfast: Our offices are always stocked with fresh fruit, breakfast, snacks, great coffee and soft drinks. Weekly on a Friday we all get together (including virtually) for company updates and drinks
- For parents: We can arrange access to tax free childcare, as well as maternity and paternity pay
- Team events and activities: Participate in team events and cohesion activities to build stronger connections
Company values
- Freedom & Responsibility
- Get Sh*t Done
- Customer Obsessed
Company HQ
Fitzrovia, London, UK
Articles
Leadership
Amir Orad
(CEO)Amir joined Kraken in 2024 as CEO. Prior to this, they were the CEO and Chairman at Sisense for over 8 years. They also worked at NICE Actimize for over 7 years, serving as the CEO for 4.
James Eddison
(Co-Founder & CTO)Experienced CTO having previously served at Tangent Comminutions, Tangent Labs, and Clairpoint.
Salary benchmarks
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