Sales Engineer, Voxie Inc

• As we continue to grow, we’re looking for a technically savvy problem-solver with strong executive presence — someone who can lead a room, bring real solutions, and shepherd customers through the messy middle of complex implementations
• Technical Aptitude: Comfortable with APIs, webhooks, SFTP, and other integration tools. You don't need to write production code, but you know what's possible
• Project Management Instincts: You build the plan, sequence the work, track open items, and communicate status without being asked
• Communication Superpowers: You explain technical concepts to non-technical audiences (and vice versa) without losing anyone
• Marketing Technology Background: Previous work in email, SMS, or marketing automation. You get deliverability, compliance, and campaign orchestration
• AI Fluency: You use AI tools to accelerate documentation, process mapping, and technical communication, and you know how to validate the output
• Pre-Sales Experience: You've supported sales teams through technical discovery, demos, and proof-of-concept phases, or equivalent client-facing technical work
• Comfort with Complex Deals: Longer sales cycles, complex tech stacks, and multiple stakeholders don't faze you
• Documentation Excellence: Clear, comprehensive technical documentation is your default, not an afterthought
• Process-Oriented Mindset: You spot inefficiencies and build systems that fix them

Desirable

• We're seeking a Sales Engineer to be the technical backbone of our sales and implementation process
• This is a full-cycle role: you partner with Sales through discovery and demos, then own technical scoping and integration design through handoff to our Onboarding team
• The seat is intentionally broader than a traditional SE role
• You'll also build demos, product videos, and enablement content that raise the technical bar of the entire go-to-market team
• Full-Cycle Solutions Engineering
• Sales Partnership & Discovery: Join Sales calls to uncover prospects' technical landscape, pain points, and business goals
• Technical Scoping & Demos: Design and deliver tailored, technically-informed demos that show how Voxie solves real problems
• Requirements Gathering: Document client workflows, tech stacks, and integration needs in a way both clients and internal teams can use
• Integration Design & Documentation: Own integration field mappings, process flows, and technical specifications
• Project Management & Deal Orchestration
• Proactive Communication: Run the follow-ups, status updates, and open-item tracking that keep deals moving
• Handoff Excellence: Deliver a complete requirements handoff to Onboarding covering use cases, messaging strategy, and integration scope
• Implementation & Integration Leadership
• Technical Translation: Bridge clients, third-party vendors, and our internal teams, translating technical requirements into language everyone understands
• Integration Orchestration: Navigate APIs, webhooks, Zapier, SFTP, and other integration paths to keep data flowing between systems
• Enablement & Product Storytelling
• Custom Demos & Demo Environments: Build reusable demo environments and use-case demos the entire sales team can pull from
• Product Video & Content: Create short-form product videos and walkthroughs for Sales and Marketing
• Sales & Team Enablement: Run internal enablement sessions and document technical best practices
• Process Building & Optimization
• Standardization Champion: Build repeatable processes and documentation standards that scale as we grow
• Feedback Loop: Surface friction in the sales-to-implementation journey and recommend improvements to Product and Engineering