Client Experience Strategic Account Lead, Zeta Global
$70-90k
+ Equity
More information about location
Cloud-based marketing technology
Be an early applicant
Cloud-based marketing technology
1001+ employees
Be an early applicant
$70-90k
+ Equity
More information about location
1001+ employees
Company mission
To empower enterprises to thrive in a digital ecosystem with intelligence, individuality and integrity.
Role
Who you are
- If you’re passionate about delivering great service, adding value to your team, and helping clients achieve their goals alongside a Strategic Account Director, we’d love to hear from you
- 2 - 4 years of account management experience at a digital agency
- Strong organizational skills with the ability to handle multiple priorities
- Analytical mindset and problem-solving abilities
- Experience with 1st-party audience strategy and development
- Proficiency in Microsoft Office Suite
- Collaborative team player who performs well in a fast-paced environment
- Bachelor's degree in Business, Marketing, Communications, or a related field
What the job involves
- We are looking for a motivated Strategic Account Lead to join our team
- In this role, you will support the Strategic Account Director in delivering forward-thinking insights for clients — leveraging Business Intelligence deliverables and audience strategies to drive measurable results
- You'll coordinate deliverables, roadmaps key projects and tasks, and internal team integration across sales, media, account, and analytics to align goals, resolve issues, and maximize client satisfaction — all while strengthening relationships and turning data into actionable recommendations
- Orchestrate the delivery of forward-thinking insights by coordinating internal teams and resources — leveraging Business Intelligence deliverables and audience strategies — under the oversight of the Strategic Account Director to help drive measurable results for clients
- Point of contact for your clients, helping to align internal resources and coordinate delivery to execute campaigns and initiatives
- Collaborate closely with internal teams — including sales, media, account, and analytics — to manage timelines, resolve issues, and keep campaigns on track
- Analyze reports and data from Zeta Marketing Platform (ZMP) to identify trends, opportunities, and actionable recommendations for improvement
- Activate ZMP solutions by ensuring proper set-up and delivery in collaboration with internal stakeholders
- Assist in client meetings, presentations, and reviews by leading agenda development across teams, recapping key points afterwards, and providing clear next steps to keep all stakeholders aligned — helping communicate progress, performance, and forward-thinking insights
- Support the onboarding and activation of first-party (1P) data, helping maximize its use in campaigns and drive greater client value
- Identify potential risks or obstacles to delivery, escalating issues when necessary and proactively offering solutions
Our take
Zeta Global is a cloud-based marketing technology company that specializes in marketing platforms and customer relationship management software. Its Zeta Marketing Platform uses proprietary data, predictive AI, and omnichannel technology to personalize interactions with customers at every point of contact.
Co-founded by David Steinberg and former Apple CEO John Sculley, Zeta works with more than one thousand customers including high-profile clients such as BMW, Samsung, CNN, and Volvo. While the company may not have the balance sheets of direct competitors such as Salesforce, Oracle, or Adobe, Zeta remains profitable having raised over $300M in funding.
Zeta's 2021 bid for IPO status was met with a lower-than-expected stock valuation, but it remains confident that its shift to the public sphere will help diversify its enterprise customers and further embed itself in the data industry. In 2022, it achieved carbon neutrality and launched a thought leadership campaign called Zeta NEXT in 2024, indicating its steps towards being a market leader.
Steph
Company Specialist at Welcome to the Jungle
Insights
11% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Apr 2017
$115m
SERIES F
Jul 2015
$125m
LATE VC
Total funding: $310m
Company HQ
Midtown South, New York, NY
Leadership
David A Steinberg
(CEO)Prior to founding Zeta and CAIVIS, they founded InPhonic, the largest seller of wireless phones and communications products and services on the Internet. InPhonic was #1 on Inc. 500 list of fastest growing companies in 2004
John Sculley
(Vice Chairman of the Board & Investor)Former CEO of Apple Computer. They joined Apple in 1983 when the Company had $600 million in revenues; by the time they left, Apple's revenues exceeded $8 billion.
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