Senior Site Reliability Engineer, Partnerize

• Ability to mentor and coach team members
• Ability to lead on major incidents and communicate responses back to the rest of the business
• Ability to prioritise workload including take the lead on Incidents and Problem management
• Able to scope the work coming into the team and delegate appropriately
• Represent TechOps to the wider business and liaise with the other departments
• Develop the technological career paths for the individuals on the team
• Strong experience of databases (MySQL, PostgreSQL, Redis)
• Understanding of scripting languages (Python, Bash, PHP)
• Expertise with a programming language (Python, Go or Java)
• Experience of security in a DevOps environment
• Coding experience for automating/integrating security tools
• Knowledge of security in distributed systems at scale
• Experience of performing security design reviews, threat modelling and risk assessments
• Extensive knowledge of internet security issues and/or mobile security issues
• Knowledge of platform or application automated deployment and configuration management (Ansible, Docker, terraform etc)
• Containers technology knowledge essential ( Kuberbetes, Docker)
• Linux system administration skills
• Able to troubleshoot, diagnose and solve issues independently
• Self-learner, ability to document learning as experience is gained
• Experience as part of a team supporting and maintaining an infrastructure
• A proactive approach to spotting problems, areas for improvement, and performance bottlenecks
• Knowledge of and experience with the ITIL practices
• If you are an experienced technical expert who finds satisfaction in solving complex hybrid-architectural challenges, driving DevOps cultural transformations, and building high-performing teams, this is the role for you

Desirable

• The partnership channel offers scale and automation on a pay-for-performance model that delivers the operating leverage necessary for brand survival. Partnerize empowers marketers with technology built to discover, engage and convert audiences, at scale, all while maintaining brand safety and control
• We are at a pivotal point in our tech progression, looking to significantly expand our technical estate, scale the platform, and replace existing legacy systems with modern solutions
• You will play a vital role in the ongoing operationalisation and management of our entire platform portfolio found in our on-prem datacentres and AWS cloud: Partnerize, BrandVerity, Ascend, and our recent acquisition, Konnecto
• While there will be a key focus on maintaining and supporting our on premise live platform systems, a critical pillar of your mission will be spearheading the onboarding of our enterprise on-prem containerisation solution
• This initiative is designed to fundamentally shift our engineering culture towards a "you build it, you own it" model
• By providing robust, automated container platforms, you will empower our Engineering teams to deploy quickly and independently, significantly reducing the bottleneck created by relying solely on the TechOps department
• We are looking for a Senior SRE who is both a deep technical expert and a capable mentor. In this role, your primary responsibility is ensuring our diverse, hybrid systems remain available, scalable, and secure
• You will act as an authoritative Subject Matter Expert (SME), championing developer autonomy, driving IT systems security policies, and working closely with the security compliance team to protect our platforms from threats while driving continuous integration and delivery
• This role will report into the SRE and Application Manager providing them with technical guidance and recommendations whilst being a technical leader for the SRE team
• You will be responsible for ensuring the continuous development and progression of team members. We are looking for a player/coach who can mentor, empower, and upskill talent. We have a mix of technical generalists, specialists, and junior engineers; you will help identify their strengths and constructively develop areas of weakness, guiding their technological career paths as we transition to a DevOps-centric operating model
• You will operate in a fast-paced, high-velocity environment where your work directly and visibly shapes the company's architectural future. This requires a highly adaptable and pragmatic Engineer who can balance strategic project delivery with hybrid-estate maintenance. By applying modern incident management frameworks to troubleshooting and ticket management, you are responsible for ensuring all issues across our estate are addressed decisively and efficiently
• Delivery coaching sessions to the team/individuals
• Scoping the work coming into the SRE team and delegating to the team members appropriately
• Provide primary operational support and engineering for multiple large, distributed software applications
• Build software and systems to manage platform infrastructure and applications
• Measure and optimise system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve
• Improve reliability, quality, and time-to-market of our suite of software solutions
• Drive improvements to Partnerize platforms security through strategic planning and collaboration with the security compliance team
• Produce production grade application security designs
• Perform design reviews and Threat modelling of our services and products
• Perform vulnerability assessments and security testing
• Providing subject matter expertise on all areas of security and privacy throughout the Software Development lifecycle
• Liaison with development teams for design, code reviews and education
• Contribute to security strategy, security tooling selection and creation
• Conduct regular security assessments and code reviews
• Partner with development teams to improve services through rigorous testing and release procedures
• Participate in system design consulting, platform management, and capacity planning
• Work closely with development and tech teams ensuring technical Issues and projects are correctly managed
• Deliver small and large technical projects in a prompt and timely manner
• Act as an escalation for Support Incidents and assignments while maintaining a high level of quality
• Be responsible for continuous improvement, continuous delivery and continuous integration
• Participate in the On-Call Rotation