Global Communications Internship, ServiceNow
Summer 2026
Base pay of $32.70/hr. Plus equity (when applicable) & Variable/incentive compensation
Office located in Santa Clara, CA
Cloud-based digital workflows for enterprises
Be an early applicant
Cloud-based digital workflows for enterprises
1001+ employees
Be an early applicant
Base pay of $32.70/hr. Plus equity (when applicable) & Variable/incentive compensation
Office located in Santa Clara, CA
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- At ServiceNow, we’re looking for students who want to learn, grow, and take a giant step early in their careers, all while making a giant impact
- Currently pursuing a Bachelor's degree in Communication Studies, Digital Communications, Digital Media Studies, Journalism, English, Public Relations or other related academic fields at an accredited college or university
- Rising junior or senior
- Able to commit to a 12-week internship in summer 2026 (May-August, or June-September). In office or remote is fine
- Highly collaborative, team-oriented, detailed and organized with ability to multi-task
- Excellent communication skills, both written and verbal, with attention to detail
- Passion for storytelling and identifying trends
- Ability to engage, face-to-face (or via Zoom), with cross-functional teams
- Can-do, scrappy, creative spirit, with a desire to own projects from start to finish
- Thrive in a fast-paced and ever-changing environment
What the job involves
- We offer 12-week summer internship opportunities across various business functions
- Interns will participate in executive speaker series, career development workshops, philanthropic efforts, and team-building activities
- Additionally, interns will have access to online learnings and a dedicated summer coach to further grow their careers with us
- We have three different teams with open roles. Please see details about each team and their role below:
- Employee Communications Intern:
- Help lead communications to drive employee engagement and increase adoption of our digital employee experience on the ServiceNow platform
- Assist in supporting ongoing content governance management and best practices on our key employee channels
- Help reimagine our in-office digital signage content testing new, fresh content ideas across key areas and spaces
- Assist with cultural moments and other milestone employee experiences
- Support our Now at Work channel including keeping the tips and best practices fresh, creating KBs as needed, and leading a small-scale promotion campaign with specific targeted audiences
- Create our Now Insider bi-weekly newsletter (compile and edit images, draft copy, etc.)
- Support Talent Brand Employee Activation by drafting engaging social-first copy for employee stories for our Social Ambassadors platform
- Public Relations Intern:
- Communicate complex topics effectively and create a range of content, from press releases and blogs and social posts to executive briefing materials and creative briefs, within the enterprise technology landscape
- Expand relationships with media
- Manage complex, fast-moving and unexpected communications challenges
- Support PR strategies for driving media coverage, working closely with subject matter experts, executives, internal thought leaders and PR agency team
- Collaborate with global PR teams on driving successful launches, announcements, PR programs, and other awareness opportunities globally
- Monitor industry and market-related news and events to assess opportunities for rapid response and dedicated media outreach
- Support the partner ecosystem through announcements and campaigns
- Executive Social Intern:
- As a member of this team, you'll be part of the growing executive social media function, which is focused on organizing, elevating, and executing strategic social campaigns for our senior leaders that ladder up to key company moments
- Support coordination of executive social media campaigns, ensuring alignment with broader communications strategies and established guidelines
- Learn the nuances of executive social media management, including platform best practices, current program curriculum, and via upcoming CMS training
- Draft and refine foundational documents, including program exec briefs, reporting, and analytics tracking
- Attend the LinkedIn Executives editorial training program and provide key takeaways to help inform our existing documentation
- Monitor social media trends and competitive executive presence to inform strategy and content recommendations
- Make updates to our broader comms calendar and other key resources
- Gain exposure to our paid program, with the opportunity to be hands-on in ad launches
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company HQ
Santa Clara, CA
Leadership
Fred Luddy
(Founder & Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
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