Technical Writing Manager, Dataiku
East
$145-195k
+ Stock options
Collaborative data science platform
Open for applications
Collaborative data science platform
1001+ employees
Open for applications
$145-195k
+ Stock options
1001+ employees
Company mission
Dataiku enables data experts and domain experts to work together to build data into their daily operations, from advanced analytics to Generative AI.
Role
Who you are
- We are seeking an experienced and dynamic Technical Writing Manager to lead a talented team of technical writers responsible for creating, maintaining, and enhancing high-quality learning material for our product and services
- This role requires a leader who can balance strategic direction with hands-on execution, managing a global team to deliver clear, accurate, and user-friendly content that meets the evolving needs of our customers and internal stakeholders
- Bachelor’s degree in Technical Communication, Computer Science, Engineering, Data Science, or a related field (Master's preferred)
- 3+ years of experience in technical writing, product documentation, or curriculum development
- 3+ years of experience in a management or leadership role overseeing technical writers
- Experience in SaaS, technology
- Experience in data science or AI-related industries is a plus
- Exceptional writing, editing, and communication skills with a strong attention to detail
- Ability to communicate complex technical concepts to diverse audiences in a clear and concise manner
- Strong project management skills with the ability to prioritize multiple tasks and manage deadlines in a fast-paced environment using software such as Jira, Shortcut, or similar
- This role is ideal for someone with a mix of technical expertise, leadership experience, and a passion for documentation and knowledge sharing
- Proficiency with the docs-as-code approach, including using git for version control and Python for automation, documentation generation, or scripting
- If you're ready to lead a team in delivering high-quality, user-focused documentation for a cutting-edge product, we’d love to hear from you!
What the job involves
- As the Technical Writing Manager, you will oversee the development of a broad range of documentation types, including but not limited to user manuals, knowledge base articles, tutorials, and in-product help
- Lead a remote team of technical writers spread across the US and Europe
- You will collaborate closely with the product team, engineering, and other key departments to ensure content is aligned with product goals and meets the needs of both internal and external users
- Set team goals, define priorities, and manage resource allocation to ensure timely delivery of high-quality content
- Foster a collaborative and high-performing team culture through coaching, feedback, and professional development
- Help define and drive the strategic direction for learning and knowledge content across various platforms (e.g., web, in-product, and learning management systems)
- Work closely with product leadership to ensure documentation aligns with product releases, customer needs, and business goals
- Continuously evaluate and improve the quality and effectiveness of documentation, integrating user feedback and analytics to refine content and delivery methods
- Oversee the creation and maintenance of documentation standards, style guides, and templates to ensure consistency, accuracy, and clarity across all documentation
- Implement and maintain tools and systems for content management, version control, and localization
Our take
Dataiku was founded on the principle that companies must use data to continuously innovate to succeed in a rapidly evolving ecosystem. As a centralised data platform, Dataiku guides businesses from analytics at scale to enterprise AI. It provides a common ground for data experts and explorers, offering best practices, shortcuts to AI deployment, and a controlled environment.
Customers like Unilever, GE, and Comcast use Dataiku to accelerate growth and innovation by removing roadblocks and enabling faster, smarter work. Despite substantial funding in 2023, Dataiku faced a 20% lower valuation than in 2021, indicating challenges even for successful tech firms. Nonetheless, Dataiku launched its Dataiku 11 platform in 2022, continuing to enhance its offerings.
In 2024, Dataiku announced a strategic alliance with Teragonia, a leading provider of AI solutions for private equity portfolio value creation. This collaboration leverages Dataiku's AI capabilities to enhance Teragonia's real-time analytics and strategic agility, aiming to accelerate revenue growth and profitability for clients. This partnership reflects Teragonia's trust in Dataiku's technology and underscores the platform's ability to democratise data and empower private equity firms to unlock significant value.
Steph
Company Specialist at Welcome to the Jungle
Meet the team
Lyanna, Data Scientist
Insights
Company
Funding (last 2 of 8 rounds)
Dec 2022
$200m
SERIES F
Aug 2021
$400m
SERIES E
Total funding: $846.5m
Company benefits
- Our flexibility benefits include: ➔ Time off for R&R & Wedding time off ➔ Public holidays specific to your location ➔ For most teams, a hybrid work policy, which allows each Dataiker to spend as few as one and as many as five days a week in the office. ➔ A work from almost anywhere policy that allows employees to work from their place of choice up to four weeks per year.
- Family benefits: ➔ 12 weeks of paid parental leave within the first year of birth/adoption
- Building and supporting our community is at the heart of our values. We've developed our Ikigai.AI program (AI for good) to support the community and encourage our employees to give back to the causes they care about. We offer: ➔ Volunteering opportunities coordinated by our social responsibility team ➔ Additional paid time off to volunteer
- ➔ Technology stipend for WFH such as mobile, internet, and equipment reimbursement
- ➔ We regularly organise office happy hours in offices and virtual
Company values
- Diversity of People and Perspective - We mix people and perspectives to shape the future of data and AI in a responsible way
- Tolerance & Open-Mindedness - We embrace differences and new ideas and fight against racism and bias
- Accountable Camaraderie - We think, act, and celebrate as a team, trusting and supporting each other regardless of function
- Work-Life Balance - We respect each person’s way of finding balance, providing flexibility and counting progress, not hours
- Dedication To Learning - We geek out with new technologies, learn from others everyday, and grow ourselves by helping others grow
- Conscious Long-Term Responsibility - We strive to maximize our positive impact on the world - through our products and beyond, for today and tomorrow.
Company HQ
125 West 25th Street, 7th Floor, New York, NY 10001, USA
Articles
Leadership
Clément Stenac
(CTO)Previously worked at Exalead for 6 years, first as Software engineer for 3 years and then as Software Architect and Manager also for 3 years.
Florian Douetteau
(CEO)Previously worked at Exalead for 11 years, holding various positions such as Director - Advanced Development, VP - Research and Technology and VP - Product Management.
Diversity, Equity & Inclusion at Dataiku
- Building AI that benefits everyone starts with diversity and inclusion in the office. We believe that a blend of experiences and perspectives creates the best performing teams and enables us to build software shaping the future of data & AI in a way which is fair and diverse, for people and the planet.
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