Associate Product Manager, Nexamp
Clean energy solution provider
Be an early applicant
Clean energy solution provider
501-1000 employees
Be an early applicant
501-1000 employees
Company mission
To build the future of energy that is clean, simple, and accessible.
Role
Who you are
- 1+ years of experience as an associate product manager or data analyst, or equivalent experience working with quantitative and qualitative data
- Commitment to Nexamp's mission and have a passion for solving tomorrow's climate crisis today
- Demonstrated experience in effectively communicating information, ideas, and perspectives with people inside and beyond your organization
- Experience in showcasing initiative to make improvements to current work, processes, products, and services across the organization. We value accountability and an ownership mentality
- Ability to ask appropriate questions, analyze data, identify the root causes of problems, and present creative solutions
- Expertise in building strong internal and external relationships with customers and stakeholders, instilling trust and loyalty across the industry
- Eagerness to develop a fundamental understanding of how Nexamp operates and then apply that knowledge effectively to inform business decisions
What the job involves
- Nexamp is looking to hire an Associate Product Manager to join the Product & Technology team
- In this role, you will help develop the tools that support our operations and serve as the backbone for our customer billing experience
- You’ll be supporting more senior members of the product team to start, but we aim to develop you into a fully independent, impact-driving product manager over time
- You will be hybrid out of Boston and report to the Principal Product Manager
- During your first two weeks, you’ll be expected to listen to customers' calls 50% of your time to help you understand common Nexamp customer problems and kickstart a healthy habit that’ll set you up for future success in your role
- You’ll also learn all about our consumer-facing billing propositions and how our internal tooling enables them
- You’ll start with tackling ad-hoc projects related to customer billing to give you sufficient context of the various parts of the internal tooling ecosystem that impact the customer experience
- You’ll become a key liaison between our CX and Product teams, supporting documentation of features and processes on both sides and act as a champion for data management best practices to ensure our internal operations support the right customer experience
- Identify and understand key user problems, document them, and make the connection to tangible customer and business problems
- You’ll help build out the backlog by coordinating and performing user interviews, concept/usability testing, observation sessions, and diving into data via our business intelligence tools (SQL fluency highly desirable)
- Help develop business cases to invest in certain capabilities (and not others) by leveraging data and qualitative insights
- Communicate your findings and research to align teams on the right problems to solve, and why
- Collaborate with design, engineering, internal stakeholders, and other product managers to develop solutions to those problems
- Translate those high-level solutions and designs into user stories, requirements, and acceptance criteria, and ensure that the reality meets the vision during user acceptance testing
- Track and report on product health metrics and feature performance
- Run agile ceremonies (project kickoffs, standup, grooming, retro)
Our take
Nexamp stands as a leading force in the shift towards a new era of clean energy. Specializing in solar energy solutions, the company spearheads the design, construction, and operation of solar assets throughout the US.
By offering subscription-based access to solar farms, Nexamp enables homeowners, businesses, and municipalities to harness solar energy benefits without the burden of upfront costs or risks. With a diverse portfolio and a customer base exceeding 70,0000, Nexamp's unwavering commitment to accessible, sustainable energy has solidified its position as an industry leader.
Recently bolstered by a substantial influx of funding, Nexamp is poised for expanded influence. This financial boost will fuel the development of 49 solar and battery storage projects, extending the benefits to thousands of households and furthering its mission towards a sustainable energy revolution,
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
14% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jun 2024
$2m
GROWTH EQUITY VC
Apr 2024
$520m
GROWTH EQUITY VC
Total funding: $1.0bn
Company benefits
- Health benefits starting day one
- Company sponsored service days
- Company contributed HSA account
- Cell phone reimbursement
- Flexible hybrid work arrangements
- Educational assistance
- Flexible time off
- Parental leave
- 401k company match
- Commuter/transit benefits
Company values
- Committed
- Respectful
- Mission driven
- Accountable
- Collaborative
- Entrepreneurial
Company HQ
Downtown Crossing, Boston, MA
Articles
Leadership
Will Thompson
(Co-Founder)Graduated from Tufts University with a BASc in Environmental Engineering. Previously served as a Captain in the United States Army and as a Commander in the U.S. Coast Guard. Also worked as an Assistant Project Manager at CDM Smith.
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