Senior IT Systems Administrator, Circle
$102.5-137.5k
+ Annual Bonus Target: 12.5 and Equity
More information about location
Digital dollars for global prosperity
Job no longer available
Digital dollars for global prosperity
1001+ employees
Job no longer available
$102.5-137.5k
+ Annual Bonus Target: 12.5 and Equity
More information about location
1001+ employees
Company mission
To raise global economic prosperity through the frictionless exchange of value.
Role
Who you are
- We’re looking for a highly experienced IT professional with the ability to interface enthusiastically with all levels of users within Circle
- Multistakeholder - you have dedication and commitment to our customers, shareholders, employees and families and local communities
- Mindful - you seek to be respectful, an active listener and to pay attention to detail
- Driven by Excellence - you are driven by our mission and our passion for customer success which means you relentlessly pursue excellence, that you do not tolerate mediocrity and you work intensely to achieve your goals
- High Integrity - you seek open and honest communication, and you hold yourself to very high moral and ethical standards. You reject manipulation, dishonesty and intolerance
- Exceptional interpersonal and communication skills
- 3+ years experience with deployment, configuration projects working with macOS systems and related peripherals
- 2+ years experience in a customer service environment
- Experience monitoring and resolving issues in a ticketing system, e.g. FreshService or similar
- Understand management issues for MacOS systems, MDM
- Strong understanding of physical networking concepts and wireless configurations
- Experience with high-end conference room systems and A/V installations
- Experience with ITIL process frameworks (Incident, Change, Service, Problem)
What the job involves
- The Senior IT Systems Administrator will help maintain and improve our Mac systems, network infrastructure, and end-user support for both employees based in offices and remote workers worldwide
- Provide direct support to onsite executives and employees, as well as traveling teams
- Manage and resolve Service requests and incidents as part of a 24x7 global IT team
- Troubleshoot issues with MacOS, Apple hardware, networking, security issues and other needs that arise
- Mange and support on site infrastructure, including network, audio/visual, and access control systems
- Keep A/V presentation boards/displays running and up to date
- Troubleshoot and run an A/V control desk for the large presentations in the multi-Purpose room
- Understand the security system technology and wiring (facial recognition, security cameras, card readers) to troubleshoot issues that may arise
- Understand the General A/V in each of the meeting rooms and trouble shoot in real time (could be Zoom, Google Meet, etc..)
- Understand the basics of the office HVAC system serving the MDF
Our take
Circle is a financial technology firm looking to enable businesses to harness the power of digital currencies and public blockchains for payments, commerce, and financial applications. The company’s USD Coin (USDC) has become the fastest growing, regulated, and fully reserved dollar digital currency.
The company is backed by the world’s largest asset manager, BlackRock, as well as crypto exchange company Coinbase, and has been proactively preparing for possible upcoming federal regulations. Regardless of the current crypto downturn, this means that Circle is still well-placed to see steady long-term growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 8 rounds)
Apr 2022
$400m
GROWTH EQUITY VC
May 2021
$440m
GROWTH EQUITY VC
Total funding: $1.1bn
Company benefits
- We offer flexible paid time off — so you can thrive at work, and at rest
- No matter where you live, we offer a market competitive suite of health benefits to help keep you and your loved ones safe
- Work Remotely: Do your best work from home. With a company laptop, stipend for business equipment, and access to WeWork locations, Circle remote jobs empower our employees to do their best work.
- All U.S. employees enjoy 401(k) benefits with company matching, and can become owners in Circle through our equity program
Company values
- Multistakeholder - We must organize, incentivize and measure ourselves against meeting the needs of all of our stakeholders
- Mindful - We seek to be present and aware, to be respectful, active listeners (with each other and with our customers alike), and pay attention to detail
- Driven by Excellence - We relentlessly pursue excellence, we do not tolerate mediocrity, we reward based on merit, and we work intensely to achieve our goals
- High Integrity - We seek open and honest communication, and hold ourselves to very high moral and ethical standards
Company HQ
South Boston Waterfront, Boston, MA
Articles
Leadership
Jeremy Allaire
(CEO)Founder & former Chairman and CEO of Brightcove. Former Entrepreneur in Residence at General Catalyst Partners, CTO of Macromedia, and Co-Founder & former CTO of Allaire Corporation.
Salary benchmarks
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