Growth Engineer, Healthie
$137-167k
Plus annual company bonus and stock options
More information about location
Infrastructure for virtual-first healthcare organizations
Be an early applicant
Infrastructure for virtual-first healthcare organizations
21-100 employees
Be an early applicant
$137-167k
Plus annual company bonus and stock options
More information about location
21-100 employees
Company mission
To empower the providers and builders of the care ecosystem with the tools they need to deliver a complete virtual experience for the end-consumers.
Role
Who you are
- The ideal candidate has experience with Ruby on Rails and React, along with practical and direct experience implementing third-party integrations (ideally payment systems, analytics tracking, and CRM)
- While you will have thought partnership from other team members at Healthie, this is a role for a highly-independent self-starter with a knack for supporting business teams in achieving important growth goals in a fast-paced environment
- Track record of success: 3+ years of full-stack development experience, with demonstrated experience working with Ruby on Rails and React
- Payment Systems: Experience with Stripe or similar payment processing platforms, including subscription management
- Integration Experience: Familiarity with implementing and maintaining integrations with CRMs (Salesforce, HubSpot) and analytics platforms (Mixpanel)
- Technical Expertise:
- Proficiency in Ruby on Rails
- Strong React skills including hooks and modern React patterns
- Experience with SQL and database concepts
- Understanding of REST APIs and web application architecture
- Testing: Experience writing and maintaining tests
- Problem-Solving: Strong analytical skills and ability to work both independently and collaboratively
- Strong interpersonal skills: You care about people - your colleagues, our customers, and everyone around you
- Strong communication skills: written & verbal
- Grit: You have a bias towards execution. You maniacally focus on getting the job done, and nothing slows you down
- Mission driven: You have a passion for healthcare and want to work at a place that cares deeply about helping to improve patient outcomes and experiences
- Embody Good Citizen Principles: You incorporate Healthie's values (Respect, Reliability, Resilience) in your work
What the job involves
- Healthie is hiring a Growth Engineer (Onboarding & Subscriptions) to help develop and optimize our customer onboarding and subscription management systems
- You'll be responsible for building seamless user experiences that drive customer activation and retention, working with both our Rails backend and React frontend while integrating with various third-party services
- Develop and implement user-friendly onboarding flows that walk users through account setup, profile configuration, and activation, with a focus on reducing time-to-value and maximizing feature adoption
- Own end to end feature delivery, with guidance from Healthie’s Growth team, on features that will support Healthie’s PLG strategy
- Create and sustain clear, accessible interfaces for providers to manage their subscriptions, including features like plan selection, upgrades, downgrades, and cancellation processes, ensuring users can manage their subscriptions effortlessly
- Integrate and manage Stripe APIs for handling payment processing, subscription management, and invoicing, ensuring secure transactions, accurate billing, and real-time updates on subscription statuses
- Design and enhance backend systems to support complex billing scenarios, such as prorated billing, promotional discounts, and trial periods, and effectively manage subscription state transitions to maintain accurate, real-time user billing information
- Implement and maintain data synchronization with CRM systems like Salesforce and HubSpot, including automated workflows for lead management, customer updates, and activity tracking, to provide sales and support teams with up-to-date information
- Configure and oversee product analytics tracking using tools like Google Analytics, Mixpanel, or Segment, capturing key user interactions, conversion events, and feature usage metrics to provide insights into user behavior and product engagement
Application process
- Round 1: Preliminary Interview- 15 minutes (Director of Talent)
- Round 2: Hiring Manager Interview- 30 minutes (Engineering Manager, Customers)
- Take Home Assessment
- Round 3: Group Interview- 45 minutes (Customer Engineering, Revenue Operations, COO)
- Round 4: Technical Interview
- Round 5: Executive Interview- 20 minutes (CTO)
Our take
The past few years have seen a substantial rise in provision and uptake of telemedicine services, with over one in five Americans now signed up. This successful reimagining of healthcare provision into something more accessible, affordable, and effective, has led to a surge of VC investment and rapid-growth success stories in the sector. Would-be startups, however, have to navigate the costly and complex process of building out core, HIPAA-compliant infrastructure.
So software and API company Healthie is filling the gap in this market. The business helps these companies build and deliver health and wellness services by providing a fully-brandable suite of telehealth, business management, and coaching tools. This means that businesses can launch and scale at a fractional of the cost, and in a fraction of the time.
It’s a broad-based set of solutions that’s won Healthie an impressive number of client organizations across over 20 different countries. This vigorous growth looks likely to continue, too. Telemedicine remains a popular healthcare tool, and as regulations on telehealth data privacy tighten, the growing number of startups in this space are likely to need more support than ever.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Oct 2024
$23m
SERIES B
Jul 2022
$16m
SERIES A
Total funding: $41.2m
Company benefits
- Stock options
- Medical, dental, vision, life and disability coverages
- FSA and HSA
- Flexible vacation
- 401(k) plan with company matching
- Parental leave program
- Learning & development stipends
- Nutritional coaching
- Fitness membership budget
- Co-working subscriptions
- A laptop plus equipment stipend
- Summer Fridays
Company values
- Respect - "Make improvements, not excuses. Seek respect, not attention"
- Resilience - “When the going gets tough, the tough gets going"
- Reliability - "With great power comes great responsibility"
Company HQ
Chelsea, New York, NY
Articles
Leadership
Erica Jain
(CEO)Conducted research at the Center for Research on Prospective Health Care, moving into a nutrition program analyst role at the Clinton Health Access Initiative, and finally spent time as a healthcare consultant with BCG.
Cavan Klinsky
(CTO)Founded search engine Gevva, and then worked freelance as a web designer.
Salary benchmarks
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