Contracts Manager, SmartBear

$94-110k

+ Potential for a performance bonus plan

Salesforce

Senior and Expert level

Boston

Office located in Somerville, MA

Software testing & monitoring

Posted today

Software testing & monitoring

501-1000 employees

B2BEnterpriseAnalyticsSaaSAPIDevOpsCloud Computing

Posted today

$94-110k

+ Potential for a performance bonus plan

Salesforce

Senior and Expert level

Boston

Office located in Somerville, MA

501-1000 employees

B2BEnterpriseAnalyticsSaaSAPIDevOpsCloud Computing

Company mission

To be the first choice for software development teams of all sizes – giving them tools to immediately impact the delivery of tomorrow’s applications.

Job

Company

Role

Who you are

5+ years of contract management or similar experience in a SaaS or technology environment
Strong experience drafting and negotiating B2B commercial agreements, particularly SaaS subscription agreements and NDAs
Demonstrated success supporting Sales teams and collaborating with cross-functional stakeholders
Experience leading or administering a CLM platform, ideally Ironclad
Excellent project management skills with the ability to balance contract turnaround with broader operational initiatives
Strong understanding of core contractual concepts (confidentiality, limitation of liability, indemnification, and data security)
Outstanding communication skills and a pragmatic, business-oriented approach to risk
(Preferred) Familiarity with Salesforce and AI-based contract review tools

What the job involves

Review, draft, and negotiate sales-focused commercial agreements, including SaaS subscription agreements, order forms, renewals, amendments, and NDAs
Act as a primary contracting partner to the Sales team, providing strategic guidance to accelerate deal cycles and ensure alignment with SmartBear’s commercial and risk positions
Partner closely with Sales, Finance, Deal Desk, and Security to move deals through internal approvals and resolve contract-related questions
Review, draft, and negotiate customer-facing commercial agreements, including SaaS subscription contracts, order forms, and amendments
Serve as a key business partner to the Sales organization, providing guidance to ensure deals align with SmartBear’s risk tolerance and operational standards
Collaborate with internal stakeholders such as Finance, Deal Desk, and Security to facilitate deal approval and execution
Own and manage SmartBear’s Contract Lifecycle Management (CLM) program (Ironclad), ensuring workflow optimization, data accuracy, and efficiency
Support ongoing operational initiatives across contracts, systems, and tools—including template maintenance, SOP updates, and training materials
Provide support for customer diligence, including RFP responses, supplier documentation, and compliance inquiries

Our take

SmartBear delivers a portfolio of trusted tools to give software development teams enhanced visibility into end-to-end quality. It does this through innovative test management and automation, API development lifecycle tools and application stability APM software.

The company’s active peer-to-peer community is trusted by many millions of developers, testers and software engineers at organizations such as Adobe, FedEx, and Microsoft. Te company’s adaptable software features a growing list of integrated tools including SwaggerHub, ReadyAPI, Zephyr, TestComplete, and more.

The company has seen substantial international growth and has offices across the globe. Its partnerships with businesses such as BCT and Lemontree have further fuelled its accelerated international expansion. The company also continues to develop its suite, most recently through the integration of AI - which is supported both by internal development and the acquisition of QMetry.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

9% employee growth in 12 months

Glassdoor (3.6)

Company

Funding (1 round)

Mar 2020

$22.1m

GROWTH EQUITY VC

Total funding: $22.1m

Company benefits

Wellness Reimbursement
Company Sponsored Events
Full Medical, Dental & Vision Plans
401k Match
Paid Community Service Day

Company HQ

Assembly Square, Somerville, MA

Leadership

Frank Roe

(CEO)

Has been with the company since 2018, serving initially as CRO before becoming CEO in 2020. Is also a Board Member at LastPass, Strategic Board Advisor at Appsurify and was VP of Sales (Cloud Apps) at Oracle.

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