Senior Manager of Software Engineering, Elastic
Platform Billing
CA$174-223.6k
Plus this role is currently eligible to participate in Elastic's stock program
More information about location
Open source platform powering search, observability, security, and more
Job no longer available
Open source platform powering search, observability, security, and more
1001+ employees
Job no longer available
CA$174-223.6k
Plus this role is currently eligible to participate in Elastic's stock program
More information about location
1001+ employees
Company mission
To help turn endless data possibilities into real results with the power of Search AI.
Role
Who you are
- This role demands a leader who excels in operational excellence, reliability engineering, incident management, and continuous improvement, in addition to technical and team leadership
- Proven experience leading engineering teams with a strong operational focus (on-call ownership, incident management, SLIs/SLOs, reliability targets)
- Solid technical foundation in distributed systems, large-scale data processing, or SaaS platform engineering
- Demonstrated ability to scale systems, processes, and operational practices in fast-moving environments
- Strong technical judgment and the ability to guide architectural decisions
- Exceptional communication and influencing skills across engineering and business stakeholders
- Familiarity with AWS/GCP/Azure
Desirable
- Experience with SOX compliance, revenue-related audit processes, or similar regulatory/compliance frameworks
- Background in cloud metering, usage-based billing, or subscription billing platforms
- Hands-on engineering background in backend, data, or distributed systems
- Understanding of SaaS business metrics (ARR, churn, revenue recognition, usage growth)
What the job involves
- Elastic’s Platform Billing organization builds the foundational systems that power our SaaS business. Our mission is to deliver a simple, transparent, and scalable billing experience that supports Elastic’s growth across self-service, enterprise, and marketplace channels
- Within Platform Engineering, the Billing & Metering team operates critical data pipelines and billing engines that process usage and cost signals across AWS, GCP, and Azure and convert them into accurate, auditable invoices and revenue records
- This work enables the monetization of hundreds of millions in recurring revenue and is critical for financial reporting, compliance, and customer trust
- We are seeking a Senior Manager, Software Engineering (L7) to lead a globally distributed engineering group
- You will lead senior engineers, drive execution across highly complex initiatives, and partner closely with Product, Finance, IT, Cloud, and other Platform teams
- Lead, mentor, and grow engineers in a distributed environment
- Guide career development, performance management, and the growth of senior/staff engineers and tech leads
- Foster a culture of ownership, high standards, and operational accountability
- Drive roadmap execution and ensure reliable delivery on different initiatives involving usage ingestion, cost accuracy, billing logic, and revenue systems
- Maintain a high operational bar, including: Robust on-call processes, Clear runbooks and escalation paths, Strong observability and monitoring practices, Frequent incident reviews and systemic improvements
- Balance feature delivery with technical debt, reliability work, and KTLO responsibilities
- Establish clear KPIs around system reliability, data accuracy, and operational health
- Shape long-term architecture for own domain
- Anticipate scaling challenges and influence investments in reliability, data quality, and automation
- Provide technical critique and guidance during design reviews and architectural discussions
- Partner with different stakeholders to deliver cohesive end-to-end billing and metering capabilities
- Work closely with Finance and Compliance stakeholders to ensure the integrity of revenue-impacting systems
- Communicate priorities, trade-offs, timelines, and outcomes clearly across multiple layers of leadership
- Represent own area in planning cycles, operational reviews, and audits
Our take
Organizations are dealing with exploding data volumes increasingly sophisticated cyber threats, and the growing expectation tha ttechnology should help act on problems, not just report them. Ai is moving from experimentation into real operations, especially in security and observability where speed and context are critical. So now, both enterprises and governments are looking for simpler, shared platforms that sale easily and reduce complexity rather than add to it.
And Elastic sits at the intersection of these needs with its Search AI Platform that helps organizations turn large amounts of structured and unstructured data into clear insights and actiontions across search, security, and observability. Elastic's strength lies in its open, flexible approach, which breaks down data silos and provides a context people and AI systems need to make daster, better decisions. The goal is straightforward: help teams see what's happening, understand it quickly, and respond confidently.
Recently, the company worked with CISA to deliver a unified, cloud-based SIEM for US federal agencies, this highlights strong trust in Elastic's security and scalability. Alongside this, its AWS Agentic AI Specialization also reflects leadership in making autonomous AI system practical and reliable. Together, these milestones position Elastic well for the future, as organizations increasingly rely on shared platforms and intelligent systems to manage ris, complexity, and growth.
Freddie
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jul 2016
$58m
SERIES D
Jun 2014
$70m
SERIES C
Total funding: $162m
Company benefits
- Toast to your health: Fully paid health coverage for you and your family, in many locations.
- Craft your calendar: Flexible location and schedule for most roles.
- Create space for you: Distributed by design workforce, plus generous number of vacation days each year.
- Embrace parenthood: Minimum of 16 weeks of parental leave, plus generous family formation benefits.
- Give back your time: 40 hours each year to use toward volunteering with organizations and causes you’re passionate about.
- Amplify your impact: Double your charitable giving — we match donations up to $1500 USD (or local currency equivalent).
Company HQ
Union Square, San Francisco, CA
Leadership
Ashutosh Kulkarni
(CEO)Ashutosh joined Elastic in 2021 as CPO, becoming CEO in 2022. Prior to this, he was an EVP and CPO of Enterprise at McAfee, a Senior VP and GM of Web Performance and Web Security at Akamai Technologies, and a Senior VP and GM of Informatica Cloud at Informatica.
Shay Banon
(Co-Founder & CTO)Shay co-founded Elastic in 2012 and has served as the CTO since.
Navam Welihinda
(CFO)Prior to joining Elastic in 2025, Navam was the CFO at Grammarly. He also spent nearly 8 years at HashiCorp as VP of Finance and CFO and was the Head of Finance, Compose at IBM for 1 year.
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