Senior Product Solutions Manager, Headspace Health

• 3-5+ years of experience in Product Management, Solutions Architecture, Program Management, or Sales Engineering, with a focus on B2B SaaS, enterprise tools, or employee benefits/wellness platforms
• Demonstrated experience in shipping and managing client-facing dashboards, configuration systems, or third-party integrations (APIs/SSO)
• Strong systems thinking: ability to design scalable, reusable onboarding frameworks that work across thousands of distinct employer clients and diverse partner types
• Ability to balance the feature requests of enterprise clients with the long-term health and scalability of the core platform
• Excellent relationship-building skills; comfortable partnering with commercial teams to drive product adoption

Desirable

• Headspace's mission to improve the health and happiness of the world requires infrastructure that scales with that ambition
• We serve as the trusted partner of choice for thousands of employers worldwide seeking to improve the wellbeing of their workforce
• As enterprise and partner needs evolve, we must ensure our solutions are not only easy to implement but also drive deep, sustained engagement
• We are seeking a Senior Product Solutions Manager to own the onboarding and growth strategy for our Employer and B2B Partner solutions
• This role is responsible for the "Day 1 to Day N" experience of our corporate clients and our ecosystem of strategic partners
• You will be the primary voice for our Employer segment, focused on streamlining self-service onboarding, simplifying admin tooling, and building scalable solutions that connect Headspace to our partners' broader wellness ecosystems
• Employer & Partner Roadmap: Own the product roadmap for Employer and Partner-facing solutions, focusing on activation, engagement, and retention of diverse enterprise and partner-driven populations
• B2B Partner Integrations: Strategically own the integration framework for our third-party B2B partners (e.g., wellness platforms, benefits aggregators), ensuring our solution remains the preferred mental health integration in the market
• Scalable Onboarding: Define and build the self-service capabilities that allow employers to launch Headspace quickly, reducing the implementation burden on internal teams
• Admin Experience Ownership: Manage the B2B Admin Portal experience, ensuring clients can easily manage eligibility, view usage trends, and derive actionable insights about their workforce
• Engagement Strategy: Develop solutions that drive member awareness within the workplace, such as automated email triggers, internal communications tools, and employee-facing promotional assets
• Sales Enablement: Provide product and technical expertise to the Sales and Customer Success teams, creating the documentation needed to demonstrate value during sales and renewal cycles
• AI Automation & Efficiency: Identify and implement AI-driven automation opportunities within the Employer & Partner solutions space to streamline partner onboarding, data processing, and support workflows, reducing manual effort and increasing operational efficiency