Head of Content Marketing, Stripe

• 15+ years of experience in content marketing or related fields, with a strong focus on B2B technology
• Proven track record of developing and executing content strategies that deliver measurable results and resonate with a technical audience
• Exceptional writing and storytelling skills, with the ability to create compelling narratives that simplify complex topics
• Experience in building and managing high-performing content teams, fostering a culture of creativity and excellence
• Strong analytical skills, with experience using data to assess content performance and drive strategic decisions

Desirable

• We’re looking for an experienced and innovative Head of Editorial and Content Marketing
• The Content Marketing team’s mission is to create compelling stories that resonate with our audience and effectively communicate the value of Stripe’s products
• In this role, you will lead our content strategy, finding new and engaging ways to connect with our users and potential customers
• This is an excellent opportunity for a creative thinker who wants to shape meaningful content experiences and drive Stripe’s narrative
• At Stripe, we're looking for people with passion, grit, and integrity
• You're encouraged to apply even if your experience doesn't precisely match the job description
• Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns
• At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions
• Define and execute the overall content strategy to articulate the benefits of Stripe's products and services, creating relevant content for various channels including short-form editorial content, blogs, and other long-form content as well as new content types for campaigns including interactive content and video. Stripe has a huge opportunity to expand our content types, and we’re looking for a leader who can help us build a strategy
• Lead the development of innovative content formats that captivate and engage our audience, pushing the boundaries of traditional content marketing. You’ll partner closely with teams like our Global Campaigns team, Product Marketing, Communications, and Brand to develop new and compelling ways for Stripe to tell our story
• Collaborate closely with product teams to identify key messages and updates, ensuring that our content reflects the latest news and product enhancements
• Partner with the communications team to ensure clear and consistent messaging around Stripe's offerings
• Build and maintain relationships with key stakeholders across the organization, understanding their needs and how content can support their objectives
• Establish a feedback loop with our audience to measure the effectiveness of content, iterating on strategies based on insights to improve engagement and satisfaction
• Set key performance indicators for content marketing initiatives, using data to inform decisions and drive continuous improvement
• Foster a culture of creativity, collaboration, and high performance within the content team, mentoring team members and encouraging innovative thinking
• Manage a team of very talented content creators and inspire them to do their best work