Solutions Architect, LogicMonitor
$86.2-130k
More information about location
Hybrid observability powered by AI
Be an early applicant
Hybrid observability powered by AI
1001+ employees
Be an early applicant
$86.2-130k
More information about location
1001+ employees
Company mission
To expand what’s possible for businesses by advancing their technology.
Role
Who you are
- Bachelor’s degree in Computer Science, Computer Engineering, Information Systems, or equivalent practical experience
- 2+ years of IT experience supporting domains such as server, network, security, storage, virtualization, or cloud infrastructure, with a strong understanding of ITIL best practices
- 2+ years of programming experience in Python, PowerShell, Java, Groovy
- Experience with REST or SOAP APIs, including HTTP, JSON, XML, and regular expressions
- Proven experience in a customer-facing role, such as professional services or consulting
- Willingness to travel up to 10-20%
What the job involves
- As a skilled and experienced Solutions Architect you are called upon to design and deliver innovative technical solutions that drive customer success
- As a key member of the Professional Services team, you will collaborate with pre- and post-sales teams to scope, architect, and implement solutions that help customers adopt and extend the LM platform
- You will play a vital role in solving complex business challenges for our most strategic customers while advancing LogicMonitor’s best-in-class IT monitoring platform
- This role offers the opportunity to make your mark by shaping customer outcomes, championing impactful solutions, and driving growth for both our customers and LogicMonitor
- Customer Engagement: Collaborate with prospects and customers to scope custom implementations, integrations, and solutions that maximize the value of LogicMonitor’s platform
- Feasibility and Proposal Development: Assess the feasibility of monitoring use cases and integrations, clearly articulating value, impact, and effort to both technical and non-technical stakeholders. --
- Technical Research: Explore emerging technologies and new product features to enhance monitoring capabilities and guide services approaches for platform enhancements.--
- Services Estimation and Documentation: Develop detailed estimates for services proposals, including timelines, effort, and pricing. Partner with Sales and Customer Success teams to draft comprehensive Statements of Work (SOWs) and collaborate on peer reviews
- Post-Sales Implementation: Lead post-sales discovery and design of custom solutions while assisting Solutions Engineers with deployment tasks during Professional Services engagements
- Process Improvement: Contribute to internal initiatives by optimizing pre-packaged Professional Services offerings, enhancing standard operating procedures, and driving automation for scalable service delivery
Application process
- Anticipated Application Close Date: 03/16/26
Our take
As businesses shift from reactive to proactive monitoring, there is a need for tools which empower them to make predictions and solve problems before they start. This is what LogicMonitor supplies, through an observability platform for hybrid environments.
The company's extensive product suite encompasses monitoring of all sorts, including but not limited to networks, virtual machines, databases, containers and SaaS. Each service supplies real-time insights and automated monitoring, complete with agentless architecture.
LogicMonitor is held in high regard by the industry, evidenced by its namechecking in the Visionary quadrant of the Gartner Magic Quadrant 2024. It has also seen significant funding, which will support further development and growth for the business.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Nov 2024
$400m
GROWTH EQUITY VC
Jun 2016
$130m
GROWTH EQUITY VC
Total funding: $543m
Company HQ
Santa Barbara Downtown, Santa Barbara, CA
Leadership
Board Member at Rapid7 and Founding LP at Operator Collective. Was also a Board Member at Poema Global, and CCO, VP and Global Head of Customer Success at Slack.
Salary benchmarks
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