Lead/Head of Revenue Operations, n8n

• 7+ years experience in GTM operations roles in scaling B2B software companies ($10m ARR+)
• Experience hiring and leading people
• Strategic thinking: understand the big picture and develop long-term plans to help us get there
• Analytical skills: able to uncover insights from data and drive GTM decision-making and improvements
• Technical skills: comfortable writing SQL queries and building workflows to automate processes
• Organized and results-oriented with an ability to manage multiple priorities simultaneously, and remain focused on highest-impact initiatives
• Excellent communicator and cross-functional collaborator

Desirable

• As the Head of Revenue Operations, your mission is to transform our Go-To-Market strategy into a powerhouse of efficiency and productivity
• You will drive operational excellence, streamline processes, and enhance our tools to empower our GTM leaders with insightful analysis, accurate forecasting, and effective project management
• Your efforts will ensure that our Account Executives, Sales Development Representatives, Customer Success Managers and Partner Engineers can focus on what they do best: engaging with customers
• Your role is pivotal in ensuring seamless collaboration among Sales, Marketing, Customer Success, Finance, and Operations teams
• Go-To-Market analytics & reporting: Own the analytics and reporting function, extracting valuable insights from our data. Answer critical questions such as: Why are we winning or losing deals? How can we enhance our qualification rates?
• Sales process optimization: Drive efficiency in our sales processes through automation, improved tooling, and comprehensive documentation
• Revenue forecasting & planning: Maintain accurate revenue forecasts, develop capacity and hiring plans, and manage variable compensation plans, ensuring quota attainment and timely payouts
• Sales collateral management: Curate and refine sales collateral, adapting existing content into effective one-pagers and maintaining a keen understanding of competitor pricing intelligence
• Support outbound initiatives: Enhance outbound efforts by setting up necessary tools and prioritizing potential contact lists
• CRM ownership: Manage and optimize our CRM system, including an anticipated migration from Pipedrive to a more advanced solution (likely Salesforce)
• Cross-functional collaboration: Work closely with Sales, Marketing, Product, Operations, and Finance teams to ensure a smooth and efficient flow of information and data across the organization