Lead Product Manager, Thomson Reuters
2-3 days a week in office (Canada Square, London)
Financial news and financial data provider
Be an early applicant
Financial news and financial data provider
1001+ employees
Be an early applicant
2-3 days a week in office (Canada Square, London)
1001+ employees
Company mission
To help professionals advance their businesses and gain competitive advantage with the trusted answers only we can provide.
Role
Who you are
- Bachelor's or master's degree in a technical subject (computer science or engineering discipline) is preferred
- Extensive and demonstrable experience as a Product Manager or Product Owner, Solutions Architect or Business System Analyst
- Hands-on experience delivering solution in a dynamic and automated environment
- Experience creating product roadmap(s) from conception to launch, driving product vision and leading design discussions
- Top notch written and oral communication skills, including experience presenting to executive leadership, participating in the sales cycle, and handling stakeholders’ escalations
- Experience working and delivering product or services in an agile/lean environment
- Track record of successfully building relationships with teams in a matrix environment
- Thorough understanding of enterprise software development and infrastructure processes and lifecycle; ability to adjust and apply this knowledge in a dynamic environment using agile or similar methodologies
- Comfortable with being on large-scale projects, whose implementations, issues, requests, or projects have greater scope, complexity and require change management
- Experience driving full lifecycle projects
- Gainsight experience preferred
- Global Sales lead generation tool experience preferred
What the job involves
- E are looking for a Lead Product Manager specializing in Customer Success Management & Prospecting Tools automation preferably with hands on Gainsight experience to join our Go-to-Market systems team with the primary objective of managing Thomson Reuters Gainsight and Prospecting Tools product backlog & prioritization, design, governance and adoption
- In this role, you will partner with our Customer Success Operations, NextGen Customer Success, Sales, Sales Leadership, and Commercial Engineering teams to lead the global product strategy and roadmap
- Implement the product vision and create the roadmap for Gainsight and Prospecting Tools that meets and aligns with business objectives and goals
- As the solution subject matter expert, be the liaison between delivery teams and business partners and lead the gathering, organizing, and documenting of business requirements in a shareable, actionable, standardized framework
- Own enterprise processes across CS segments enabled by Gainsight; responsible for system governance and compliance
- Own enterprise processes across Sales segments enabled by our Prospecting Tools; responsible for system governance and compliance
- Assess the current state of Gainsight and Prospecting Tools implementation, identify ways to transform existing solutions while evaluating innovative new solutions through the lens of wait/build/buy; Pulse end-user adoption
- Identify opportunities, create business cases, and champion the vision to build organizational alignment across business & technology stakeholders; Partner with other product owners for cross-functional requirements
- Own product requirements and specifications and drive the product development schedule from design to release with a high-quality bar
- Working with the CS and Sales organizations, establish and deliver on OKRs to ensure your products achieve their goals
- Collaborating with cross-functional teams across engineering, operations, data & analytics, design, and finance to deliver on the product roadmap and vision while allocating resources appropriately
- Championing the “voice of the customer”; establishing one-to-many internal customer forums for product feedback; engaging deeply and personally with internal customers/end[1]user
- Translate the business needs into actionable requirements by getting enough information to make a solution possible; helps drive clarity to make rational decisions
- Provide visibility to program(s) status (key decisions, dependencies, issues, risks, metrics, etc.) on an ongoing basis
- Plan, implement / communicate Gainsight and Prospecting Tools upgrade and product releases working with business and technology partners
- Monitor and address outstanding challenges / support needed
- Ensure alignment of initiatives across segments with CS and Sales Technology Stack design and plan
- Manage / mentor global team supporting Gainsight and Prospecting Tools
Salary benchmarks
Our take
Thomson Reuters is reinventing the way professionals work. The multinational media conglomerate provides answers that help professionals make better decisions to run smarter businesses. It targets those in complicated sectors that move society forward; tax, law, compliance, government, and media.
Founded over 165 years ago, the company is now powered by thousands of international journalists. This bandwidth guarantees speed, impartiality, and insight that have helped Thomson Reuters retain its position a market leader. To stay competitive with companies founded in the digital era, Thomson Reuters places emphasis on helping clients reinvent themselves for the newly disruptive digital age.
As well as investing in the coverage of growth markets India and China, and embarking on a number of fintech acquisitions, Thomson Reuters announced an expansion of its long-term partnership with the London Stock Exchange Group in 2023. Together, they plan to enhance the value of financial and market news services to LSEG customers, whilst delivering a superior experience to professionals around the world.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
4% employee growth in 12 months
Company
Company benefits
- Global careers
- Flexibility
- Work that matters
- Employee appreciation & recognition
- 2 paid volunteer days
- Learning and development
- Parental leave
- Social events and activities
- 2 mental health days off
Company values
- Trust
- Partnership
- Innovation
- Performance
Company HQ
Wellington Place, Toronto, ON
Articles
Leadership
Steve Hasker
(President & CEO, not founder)Previously served as Senior Advisor for TPG, CEO for Creative Artists Agency, Global President & Chief Operating Office for Nielsen, and as a Partner for McKinsey & Company.
Diversity, Equity & Inclusion at Thomson Reuters
- The diversity of our talents, ideas and experiences is our true strength. That's why we foster an inclusive workplace where all employees are valued and have the opportunity to reach their full potential
- To drive innovation and deliver competitive advantage, we embrace diversity of thought, style, experience, culture, race, color, gender, national origin, religion, gender identity and expression, sexual orientation, disability, age, marital status. citizen status and veteran status
- In 2020, we announced a commitment to reaching a minimum of 45% female representation in senior leadership roles, globally, by the end 2022
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