Product Operations Lead, Brex
Brex
2+ days a week in office
All-in-one finance for business
Be an early applicant
All-in-one finance for business
1001+ employees
Be an early applicant
2+ days a week in office
1001+ employees
Company mission
To empower employees anywhere to make better financial decisions.
Role
Who you are
- 4+ years of experience, managing operations within a financial services company or technology startup
- Experience within the UK and/or European payment services industry is a strong preference
- Excellent communication skills and stakeholder management
- Willingness to take responsibility for a broad range of activities as we grow the company
- Strong focus on operational excellence and managing efficient performance
- Builder of strong relationships with internal and external stakeholders, driving performance through others
- Strong ability to provide concise management information on the performance of the business
What the job involves
- This role serves as a vital bridge between Brex UK and the global Brex organization (Brex Inc.), ensuring the seamless integration of Brex UK's unique requirements with the broader company vision.
- By adapting global strategies to align with the UK's regulatory landscape and customer needs, this position upholds the high standards of innovation and customer satisfaction for which Brex is renowned
- Implement and manage the outsourcing framework between Brex UK and the global Brex organization, ensuring performance through the shared development and tracking of KPIs with partner teams
- Coordinate with cross-functional teams to ensure seamless international launches, translating the unique (regulatory) requirements of Brex UK for the wider Brex organization and program-managing their implementation
- Develop and own the processes and structures of Brex UK operational activities both on the customer side and back office
- Ensure consistent and high-quality operational delivery of services by our external partners and vendors
- Act as the local point of contact for first-line activities and drive improvement and resolution of errors
- Ensure that first-line activities comply with UK policy and regulatory requirements and liaise with the Head of Compliance and Risk/MLRO when required
Salary benchmarks
Our take
Brex started its life focused on providing credit cards aimed mainly at startups and SMBs, but has gradually evolved its model with the aim of serving as a one-stop finance shop for companies. With 1,000s of software integrations, Brex is the largest modern corporate card platform, helping businesses scale and fuel growth.
Brex has adapted to the changing market by expanding the size of the businesses it serves, now covering all companies from startups to enterprises. It's over 20,000 customers are based in 100+ countries, resulting in the company processing tens of billions of dollars in transactions.
The company has raised significant capital, most prominently a debt financing round of $260 million in 2024, and reached a valuation of $12.3 billion in 2022. With the landscape of companies clamoring to meet financial needs increasing by the day, Brex is well set to see continued growth.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Employee endorsements
Growing fast
"This is a rocket ship! I have been a part of several fast growing companies, but never this fast. Every month or so, there seems to be something new..."
Funding (last 2 of 8 rounds)
Oct 2021
$300m
SERIES D
Apr 2021
$425m
SERIES D
Total funding: $1.1bn
Company benefits
- Company equity
- Parental leave
- Health, dental & vision insurance
- Generous PTO if full-time + paid holidays
- Company-wide weeks off
- Remote-first team
- Company offsites
- Monthly remote stipend
- One-time office setup budget
Company values
- Dream Big - Every big win starts the same way: aiming higher than we think is possible and working backwards from there
- One Brex - We focus on what unites us
- Inspire Customer Love - When customers and those around us love what we do and advocate on our behalf, out potential is unbounded
- Ownership - We take our results personally, and we deliver at the highest standards, with integrity, despite the odds
- Growth mindset - We have the discipline to seek the truth, humility to know we can improve, and curiosity to learn
- Impatient optimism - The future will be great, and we want to get there fast. We move with urgency and a positive attitude
Company HQ
Nob Hill, San Francisco, CA
Articles
Leadership
Henrique Dubugras
(Co-CEO)After a degree at Stanford, Henrique worked as a Developer at Cronus Emulator, Ingresse, and Views for a combined 2 years. He founded Estudar nos EUA, EduqueMe, and Pagar.me before leveraging this startup experience to co-found Brex in March 2017.
Pedro Franceschi
(Co-CEO)After a degree at Stanford, Pedro worked as a Software Engineer before founding Pager.me, an online payments company. He left the company in 2017 to co-found Brex.
Diversity, Equity & Inclusion at Brex
Brandon Sidney (Manager, Culture Programs)
- Brex prides itself on creating a culture of inclusion that celebrates the diversity it naturally attracts. Rather than minimize our differences, we applaud them for the richness they add to our workforce and our ability to make informed decisions. Brex employees represent more than 40 nationalities and speak more than 30 languages, resulting in an elaborate backdrop against which individuals grow and thrive
- Relying on a range of talents, interests, perspectives, and backgrounds -- and united by a common mission -- employees are encouraged to reach across perceived boundaries to collaborate and solve complex problems. Brex’s success relies on the wide range of perspectives and ideas available to teams and decision-makers
- Featuring an intense customer focus and unrivaled global ambition, we created a culture where every voice has a platform, regardless of background or origin
- When we made the decision to embrace a “remote-first” culture, it gave us the opportunity to reimagine how we do things from the ground up, and that includes our approach to diversity. We are erasing the muscle memory of how a company traditionally operates. In its place, we’re building a culture of connection, inclusion, and transparency, where everyone is on an equal footing regardless of where they live
- Our company culture survey results show that 91% of the company believes Brex is an inclusive place to work, and 89% believe Brex values diversity – both of which reflect highly on our commitment to diversity
- Diversity is more than just a number. It’s also about the way that we invest in our culture and communities at Brex. With our investment in connection, we embrace our company value of One Brex and weave diversity into everything we do as a culture and a company
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