Strategy & Operations Manager, DoorDash
Ads & Promotions
Local food delivery platform
Job no longer available
Local food delivery platform
1001+ employees
Job no longer available
1001+ employees
Company mission
To empower local economies by connecting food lovers with great local restaurants
Role
Who you are
- You have 5+ years of experience in a role in strategy & operations, business planning, consulting, program management, or product marketing (advertising experience a plus)
- You have a proven track record of leading projects, working cross-functionally, and delivering on business goals in a complex, fast-moving environment
- You’re a data-driven problem solver who is fluent in Excel/Google Sheets (SQL experience is a plus); you’re eager to dive into difficult problems without a playbook, diagnose root causes, analyze data, and devise an action plan
- You thrive while wearing multiple hats and working across a variety of projects and workstreams
What the job involves
- Own the performance of Ads & Promos in Canada – tracking against revenue goals, problem-solving, and defining strategy to attain goal
- Partner with Sales and Account Management teams to build goals, understand areas and opportunities for improvement, own end-to-end development and execution of improved processes, and build a path to revenue attainment
- Work cross-functionally with Product, Engineering, Data Science and other tech teams to release new features & products to Canada, monitor product adoption, and unblock obstacles and technical challenges
- Leverage data to monitor and optimize product performance
- Deep dive on the Canadian ad-tech landscape, and devise the appropriate go-to-market playbook accordingly. Enable teams through market-relevant training, product releases, sales collateral, reporting, and benchmarking
Our take
DoorDash was an early entrant into the last-mile restaurant delivery business, which is now crowded with the likes of Uber Eats, Postmates and GrubHub. They offer restaurants an end-to-end delivery platform, generating new business and access to a network of delivery drivers.
To differentiate itself in the market, DoorDash focused on areas with fewer competitors and found success in this untapped market. Other factors, such as the company's targeting of restaurants which many not typically offer a delivery service, also contribute to its profitability. The company made its stock market debut in 2020 with one of the biggest IPOs of the year.
However, in light of increasing discontent around DoorDash's commission structure from restaurants, competition remains fierce. The business recently responded by publishing a transparent fee structure, but the number of options open to restaurants means DoorDash must fight to keep its customers loyal. Despite this, by focusing on consumer retention, logistics and technology, the company is likely able to maintain its existing growth and revenue.
Freddie
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Jun 2020
$400m
SERIES H
Nov 2019
$100m
SERIES G
Total funding: $2.5bn
Company benefits
- Company stock options
- Work from home stipend
- Unlimited paid time off policy
- Work from home opportunities
- Health insurance
Company HQ
Mid-Market, San Francisco, CA
Leadership
Tony Xu
(CEO)Tony studied at UCB and worked as a Matrix Partners Associate while studying for an MBA at Stanford. He combined this experience to co-found DoorDash in January 2013, and has served as CEO since June 2013.
Stanley Tang
(CPO)Previously studied Computer Science at Stanford, before working at Facebook as a Software Engineer.
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