Revenue Operations Manager, Operant AI
+ Stock options
More information about location
1+ day a week in office (Jackson Square, San Francisco)
Security visibility & runtime controls
Be an early applicant
Security visibility & runtime controls
21-100 employees
Be an early applicant
+ Stock options
More information about location
1+ day a week in office (Jackson Square, San Francisco)
21-100 employees
Company mission
Operant AI's mission is to secure the modern world.
Role
Who you are
- The ideal candidate will be an experienced revenue operations manager who is proactive, organized, and able to handle a variety of tasks ranging from: recruiting support, being a point person with our HR and accounting firms, interacting with the office’s landlord and building management, and ongoing scheduling and comms on behalf of the founders when requested (including shuffling of schedules based on prioritization between customers, investors, partners, and vendors), and other tasks that need to be handled with professionalism and discretion, sometimes at a moment’s notice
- Experience in a similar role at a successful Series A/B startup is a strong plus
- Education: Bachelor’s degree
- Experience: 5+ years of experience in an operations manager role (or equivalent level) in a demanding and fast-paced startup environment
- Experience: 3+ years of project management experience in a fast-paced, outcome-driven environment
- Experience interfacing with 3rd party operations vendors across HR, accounting, IT, payments, and similar
- Experience managing communications for senior executives on sensitive and confidential topics including handling customer information under strict MNDA
- Experience working in cybersecurity or AI startups a major plus, Series A/B stage a major plus
- Investor-relations, user-relations, and PR experience a plus, vendor management experience required
- Excellent organizational and time management skills
- Strong attention to detail and sense or urgency in keeping sensitive and critical projects moving to achieve strict deadlines
- Experience working on cross-functional teams with the ability to communicate effectively through written and verbal communications, including synchronous interactions with others
- Excellent documentation skills, with extreme comfort using spreadsheets, Google docs, and similar software to create plans, dossiers, itineraries, travel budget breakdowns, expense reports, event planning project management tracks, and similar
- Experience with Rippling, Bench and/or similar vendors
- Ability to handle confidential information with discretion
- Ability to work in a fast-paced hybrid environment and handle stress appropriately
- Ability to solve practical problems and be sufficiently adaptable to handle dynamic situations with little advance notice
- Additional Requirements:
- Flexibility to work outside standard business hours when necessary
- Willingness to travel domestically and internationally (up to 10-15% of the time)
- Ability to maintain composure under pressure
- Cultural awareness and sensitivity, given the global nature of the company
- Personal Attributes:
- High level of integrity and ethical standards
- Ability to work independently and as part of a team
- Sense of personal responsibility for the outcomes of your work and how it affects end users/customers and your team-mates
- Strong interpersonal skills and the ability to build long-term relationships with stakeholders
- Excellent ability to work remotely and stay focused and on task with proactive communication focused on outcomes, even as priorities shift
What the job involves
- Operant is seeking a Revenue Operations Manager to support our revenue operations, business operations, and office operations in San Francisco’s Jackson Square
- The Operations Manager will provide administrative, logistical, and project-related support via partnering with executives on customer-related activities, product and team initiatives, as well as manage existing vendors for HR, accounting, and IT, interfacing with a range of vendor teams and ops systems to ensure the smooth and timely execution of day to day company operations ranging from employee onboarding to making sure vendor invoices are paid
- Revenue Operations Support
- Manage relationships with HR, accounting, and other people/business ops vendors to push forward the timely and accurate handling of a range of daily business tasks including employee onboarding, password resets, periodic reviews of healthcare and company benefits (in partnership with our HR vendor), processing of invoices, payments, and receipts (in partnership with the accounting vendor), approval of team expense reports on behalf of the c-team, and similar
- Operate with efficiency, clarity, detail orientation, and a sense of urgency, with the ability to reprioritize to get the most urgent tasks done by important deadlines without dropping secondary priorities
- Be available during business hours to coordinate last-minute meetings, escort visitors, and navigate changing needs
- Handle expense reports, budgets, and other financial documentation with discretion and accuracy
- Communication and Meeting Coordination:
- Arrange and coordinate important executive meetings, including preparing agendas, taking minutes, and following up on action items
- Organize logistics for board meetings, including managing complex scheduling requirements for participants
- Serve as a gracious and diplomatic point of contact between the executive team and internal/external stakeholders
- Handle sensitive and confidential information and operate with a high degree of discretion at all times
- Communicate on behalf of the executive team when asked to serve as a point of contact in an email thread or phone call
- Achieve successful outcomes with clear, strategic, on-time communication and follow-up, as well as leading with diplomatic influence in situations in which multiple vendors or stakeholders are balancing competing objectives or priorities
- Office Operations:
- Serve as a point of contact for building management in San Francisco
- Make sure janitorial services are functioning properly and that the office is maintained in clean, professional condition by the building’s staff while periodically organizing clutter, re-ordering missing supplies, coordinating deliveries to the office, and similar tasks
- Inform the executive team of issues relating to the physical space and coordinate with vendors to fix any issues
- Coordinate IT needs for important hybrid meetings, making sure that the physical office is connected and the spaces are appropriate for important meetings
- Greet guests, employees, customers, and vendors, serving as a representative of the company and brand
- Cultural Ambassador:
- Embody and promote company values and culture
- Facilitate team-building activities and company events such as all-hands and team offsites
- Help maintain positive relationships with key partners and stakeholders
- This position will require you to be available during core PST business hours (9am-6pm) and to adjust schedules occasionally based on customer and business needs including business travel, client meeting/call schedules, and team off-sites
Our take
Operant AI is a young company focused on making cloud applications more secure. It offers a platform that protects applications while they're running, instead of just checking for security issues before deployment. This means it can defend against attacks in real-time.
This solution is particularly useful for businesses using modern cloud-native technologies like containers, APIs and microservices. Operant AI can be integrated throughout the development process, making it easier for companies to protect their apps without changing how they build them.
Since launching in 2020, Operant has gained attention for its innovative approach to cloud security. With substantial funding secured, the company plans to grow its team and expand its products, positioning it to become a key player in the fast-growing market for cloud application security.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (2 rounds)
Sep 2024
$10m
SERIES A
Apr 2023
$3m
SEED
Total funding: $13m
Company benefits
- Medical, dental and vision insurance
- Life insurance
- 401k
- Paid holidays
- Generous PTO
- Stock options
Company HQ
SoMa, San Francisco, CA
Leadership
Vrajesh B.
(Co-Founder & CEO)Previously worked at Scaled Inference as a Director of Business Development and Director of Product. Prior to that, they worked at Arm in multiple Senior roles and also have experience in Engineering roles at Qualcomm and Apple.
Priyanka Tembey
(Co-Founder & CTO)Experienced as a Staff Engineer at Juniper Networks, VMware and Qualcomm.
Ashley Roof
(Co-Founder & CMO)Previously the CMO at Transposit. They also founded DigiMarketeer where they served as the Principal Consultant for 6 years. Prior to that, they worked in Senior Marketing roles at Yahoo and Art.
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